I was helped by an older woman. She got mad at the person in front of me because they told her they wanted it toasted and she forgot to toast it. The service was slow too and my sandwich looked like a tossed salad. I guess today was a bad day for her. I’m not going back to this location.
Atmosphere: 1
Food: 2
Service: 1
George Subia
The person working tonight was so nice and she even got me to upgrade my meal with good suggestions. A+ for the ghost pepper bread recommendation
Atmosphere: 5
Food: 5
Service: 5
Guy
Don’t use the online order in advance service! Subs are made with minimal amount of ingredients at this location when you aren’t watching them make the sub. I have been watching the process for months, ordering subs almost every day. I am an expert on this subject as I have been watching Subway make my subs for 3 to 4 decades. I have been getting consistently short changed. By the time you get back to the office and unwrap your disappointing sub, it’s really too late to do anything. Today was the last straw as my chicken sub didn’t have any chicken. Complaining to the store won’t work as clearly that leadership team doesn’t give a crap, or this type of problem wouldn’t be happening in the first place! Plus, you really couldn’t trust your food in the future after making a fuss. So, my only choice is to take my business away from Subway. Congratulations Subway, you just lost a 40 year faithful customer! What happed to you Subway?? You use to be so good. Here is a pic of my chicken sub from today which was made with minimal ingredients on old stale bread and no chicken!
Day Dreaming
Every time I walk into this subway I feel like I’m a problem.
Atmosphere: 1
Food: 1
Service: 1
Michael Garay
Erica messed up my order and got hostile when I asked her co worker if he can put the stuff she forgot
Atmosphere: 1
Food: 1
Service: 1
R A
Review for Subway on Stockdale Highway Beside Target
It’s been a while since I visited Subway, but I decided to give it another try. Unfortunately, my experience at the Stockdale Highway location left me disappointed. Upon entering, I noticed a barrier preventing customers from seeing how much meat is being added to their sandwiches, which raised some concerns.
I ordered a 6-inch tuna on Italian and a 6-inch meatball on Italian. The tuna sandwich had only one small scoop of tuna, thinly spread over the bread. Speaking of the bread, it seems smaller and skinnier than before. The employee then added lettuce and mayo to the tuna. When it came to my meatball sandwich, I asked for onions, and he placed only three tiny pieces on it. When I requested more onions, I was told they are now limited to three pieces per sandwich. I offered to pay extra for more, but what shocked me even more was seeing the employee touch the trash can and then attempt to continue preparing my sandwich without changing gloves or washing his hands.
The portions are noticeably smaller, the quality has decreased, and yet the prices have gone up. My two sandwiches, with no drinks or sides, came to a total of $15. With this level of service and quality, it’s hard to imagine this location staying in business for long.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Nacho
I went there to get the egg sandwich 3:15 pm and after 10 minutes waiting when I order the guy say no eggs and then I told him very respectfully to that guy you should keep the sign of out of eggs to save the time of customers who wanna order the egg sandwich, he started misbehaving and tried to insult and he doesn’t had the name tag on his shirt but he was a short Mexican guy and when I asked his name he told me some weird own created fake name which I never heard.., Subway should check on it how employees can serve without name tags and how they should have behave with customers..,but however I’ll try to take with Subway management
Alyssa Ryun
They like to play games and serve you a handful of pickles you didn’t ask for on your meatball sandwich and give you a 6 inch when you paid for a foot long with 2x the meat. Train or hire better staff. No I wasn’t rude either, this was DoorDash. I never even saw them in person.
Atmosphere: 1
Food: 1
Service: 1
Wendy Dominguez
I had an amazing experience when I came in, Chris and Adrain were very helpful and attentive. I will definitely be coming back to this location. One one the gentleman said it was his first week working there and he's doing amazing! Keep it up. Thank you again Adrain and Chris
Mr. Foodie
Nobody greets you. Nobody smiles. Just girls on their phones. Michelle the owner is a scumbag telling employees not to tell you deals because she wants more money. The managers family member Jon has been to prison and is a child mo-. They let him work here cause he's family. The goth looking girl that works there he has been grooming since she was a minor. This place is sick and the food is worse.
I was excited to eat the footlong pretzel from Auntie Anne's, which I haven't had since it's only at Valley Plaza which is too far.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Mexicali Footlong Regular Sub, The Champ Footlong Regular Sub
Tiffany Rickel
I don't usually post reviews, however I have been to this location twice in the past month and both times I experienced very poor customer service. The staff looks and acts miserable. They have no customer service skills at all. They are slow, unorganized and not friendly at all. The food was good and the bread and vegetables were fresh. I ordered a drink and decided to go with Lemonade, however when I got to my car it was water in my cup and not lemonade. I paid for a drink, for it to be water was disappointing. Not surprised to see very low reviews for this Subway location.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Spicy Italian
Michelle Arellano
The service is fast & sandwiches are always delicious! I get the #12 & have been only getting that lol. Workers are very friendly & welcoming! This is my go-to
Atmosphere: 5
Food: 5
Service: 5
Krishav Dhawan
Loved it there, best service. But when I called them they never picked up the phone.
Atmosphere: 5
Food: 5
Service: 4
Taranjeet Kaur
Sandwich artist Vickie was rude and disrespectful .
I was helped by an older woman. She got mad at the person in front of me because they told her they wanted it toasted and she forgot to toast it. The service was slow too and my sandwich looked like a tossed salad. I guess today was a bad day for her. I’m not going back to this location.
Atmosphere: 1
Food: 2
Service: 1
The person working tonight was so nice and she even got me to upgrade my meal with good suggestions. A+ for the ghost pepper bread recommendation
Atmosphere: 5
Food: 5
Service: 5
Don’t use the online order in advance service! Subs are made with minimal amount of ingredients at this location when you aren’t watching them make the sub. I have been watching the process for months, ordering subs almost every day. I am an expert on this subject as I have been watching Subway make my subs for 3 to 4 decades. I have been getting consistently short changed. By the time you get back to the office and unwrap your disappointing sub, it’s really too late to do anything. Today was the last straw as my chicken sub didn’t have any chicken.
Complaining to the store won’t work as clearly that leadership team doesn’t give a crap, or this type of problem wouldn’t be happening in the first place! Plus, you really couldn’t trust your food in the future after making a fuss. So, my only choice is to take my business away from Subway. Congratulations Subway, you just lost a 40 year faithful customer! What happed to you Subway??
You use to be so good. Here is a pic of my chicken sub from today which was made with minimal ingredients on old stale bread and no chicken!
Every time I walk into this subway I feel like I’m a problem.
Atmosphere: 1
Food: 1
Service: 1
Erica messed up my order and got hostile when I asked her co worker if he can put the stuff she forgot
Atmosphere: 1
Food: 1
Service: 1
Review for Subway on Stockdale Highway Beside Target
It’s been a while since I visited Subway, but I decided to give it another try. Unfortunately, my experience at the Stockdale Highway location left me disappointed. Upon entering, I noticed a barrier preventing customers from seeing how much meat is being added to their sandwiches, which raised some concerns.
I ordered a 6-inch tuna on Italian and a 6-inch meatball on Italian. The tuna sandwich had only one small scoop of tuna, thinly spread over the bread. Speaking of the bread, it seems smaller and skinnier than before. The employee then added lettuce and mayo to the tuna. When it came to my meatball sandwich, I asked for onions, and he placed only three tiny pieces on it. When I requested more onions, I was told they are now limited to three pieces per sandwich. I offered to pay extra for more, but what shocked me even more was seeing the employee touch the trash can and then attempt to continue preparing my sandwich without changing gloves or washing his hands.
The portions are noticeably smaller, the quality has decreased, and yet the prices have gone up. My two sandwiches, with no drinks or sides, came to a total of $15. With this level of service and quality, it’s hard to imagine this location staying in business for long.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
I went there to get the egg sandwich 3:15 pm and after 10 minutes waiting when I order the guy say no eggs and then I told him very respectfully to that guy you should keep the sign of out of eggs to save the time of customers who wanna order the egg sandwich, he started misbehaving and tried to insult and he doesn’t had the name tag on his shirt but he was a short Mexican guy and when I asked his name he told me some weird own created fake name which I never heard.., Subway should check on it how employees can serve without name tags and how they should have behave with customers..,but however I’ll try to take with Subway management
They like to play games and serve you a handful of pickles you didn’t ask for on your meatball sandwich and give you a 6 inch when you paid for a foot long with 2x the meat. Train or hire better staff. No I wasn’t rude either, this was DoorDash. I never even saw them in person.
Atmosphere: 1
Food: 1
Service: 1
I had an amazing experience when I came in, Chris and Adrain were very helpful and attentive. I will definitely be coming back to this location. One one the gentleman said it was his first week working there and he's doing amazing! Keep it up. Thank you again Adrain and Chris
Nobody greets you. Nobody smiles. Just girls on their phones. Michelle the owner is a scumbag telling employees not to tell you deals because she wants more money. The managers family member Jon has been to prison and is a child mo-. They let him work here cause he's family. The goth looking girl that works there he has been grooming since she was a minor. This place is sick and the food is worse.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was excited to eat the footlong pretzel from Auntie Anne's, which I haven't had since it's only at Valley Plaza which is too far.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Mexicali Footlong Regular Sub, The Champ Footlong Regular Sub
I don't usually post reviews, however I have been to this location twice in the past month and both times I experienced very poor customer service. The staff looks and acts miserable. They have no customer service skills at all. They are slow, unorganized and not friendly at all. The food was good and the bread and vegetables were fresh. I ordered a drink and decided to go with Lemonade, however when I got to my car it was water in my cup and not lemonade. I paid for a drink, for it to be water was disappointing. Not surprised to see very low reviews for this Subway location.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Spicy Italian
The service is fast & sandwiches are always delicious! I get the #12 & have been only getting that lol. Workers are very friendly & welcoming! This is my go-to
Atmosphere: 5
Food: 5
Service: 5
Loved it there, best service. But when I called them they never picked up the phone.
Atmosphere: 5
Food: 5
Service: 4
Sandwich artist Vickie was rude and disrespectful .
Atmosphere: 3
Food: 4
Service: 1
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