Shawna is absolutely the best Subway employee in the entire Kern County area. Her store is the best!!!
Atmosphere: 5
Food: 5
Service: 5
Donna Kidwell
I usually go to a different location but was in the area and stopped at this one. I was impressed with the cleanliness of the store. It was during lunch time so it was a little busy. the girls at the counter were friendly and helpful and got me taken care of quickly. The bread was perfectly toasted and the ingredients were fresh and tasteful. I will be coming here from now on.
Atmosphere: 5
Food: 5
Service: 5
tenell hicks
The store was very clean the staff was amazing and friendly I will definitely be revisiting this location.
Atmosphere: 5
Food: 5
Service: 5
R (petals)
Absolutely amazing experience at this Subway! My sandwich was hands-down one of the best I’ve ever had — fresh, perfectly made, and exactly how I ordered it. You can really tell when someone takes pride in their work.
Huge shoutout to the manager, Shawna — she is the BEST. Super friendly, professional, and made the whole experience even better. She runs a great store and it shows. I’ll definitely be coming back because of her and the quality of the food. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Brenda Reynolds
Love my experience her and love the music they can be busy but there doing there best
Atmosphere: 5
Food: 5
Service: 5
Nathan Garza
Amazing service with care
Atmosphere: 5
Food: 5
Service: 5
Brandi Connell
Horrible customer service
Service: 1
Mimi Aa
I ordered 4 party platters 5 days prior, spending almost $250. Only 1 platter had been prepared when I arrived. I cannot believe they dont even communicate and plan ahead before such a big order, which was scheduled to be picked up @9:15 in the morning! It did ruin my day!
Armine Arzumanyan
Oh my God, I really can't find the words to describe the woman who works there with pink hair. I believe her name is Ash. Despite her hairstyle, her attitude is very different—she's quite rude and seems to struggle with communicating effectively with customers, especially children. I think the manager should consider hiring someone who has a friendly smile and basic communication skills. Someone with a bad attitude can ruin your entire day, or even your child's day. I chose not to say anything to her, simply because I didn't want to ruin her day. She is young, but she still needs to learn how to show respect to others.
Service: 1
Stacy H
Both our sandwiches were made incorrectly. One had onion and no tomato. It was wrapped so tight and squished. The other sandwich was easy onion and had whole onion on it. Plus green pepper and paper which shouldn’t have been on the sandwich.
Worst ever subway in Bakersfield They stupid policy not accepting more than 20$ bills totally not recommended their staff os like 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮😡😡🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Sofia Flores
Customer service was not very good at all
Atmosphere: 3
Food: 5
Service: 1
Casey Sudduth
OH MY GOD! HAIR IN THE COOKIES! So disgusting.🤮 I was so disappointed that they made our sandwiches wrong. Although I don’t know why I was, they always always make them wrong when you aren’t watching them make it! If you order online your sandwich is awful. They leave stuff off and the sandwich always looks like a mess. Bread was soggy and falling apart! It was just gross but it’s usually like that honestly, This Subway has gone wayyy downhill. But THEN the worst part…. There was hair in the cookies! It was so nasty like stuck in the cookie. Omg it was so gross. NOT JUST ONE PIECE OF HAIR BUT ALOT OF HAIR!!! Idk how you even get that much hair on a cookie accidentally unless you drop it on the floor and decide to give it to the customer afterwards anyways, or even worse it was baked into the cookies. Yuck Idk ….I will never go back to that place! That was so disgusting! 🤮 I wouldn’t eat there if I were you!!!! Thank God the cookie was broke in the bag and we saw the hair before eating it bc the cookie was going to my 6 year old! Come on Subway…. Do better, you’re loosing ALOT of business!
Atmosphere: 1
Food: 1
Service: 1
Gregory john Carter
My sandwich was perfect
Atmosphere: 4
Food: 4
Service: 5
Nancy Fawcett
Just finished our delicious sandwiches. The bread was soft and very fresh. The staff was kind, polite, and speedy. The store was clean and well organized. We love our Subway Sandwiches store.
Shawna is absolutely the best Subway employee in the entire Kern County area. Her store is the best!!!
Atmosphere: 5
Food: 5
Service: 5
I usually go to a different location but was in the area and stopped at this one. I was impressed with the cleanliness of the store. It was during lunch time so it was a little busy. the girls at the counter were friendly and helpful and got me taken care of quickly. The bread was perfectly toasted and the ingredients were fresh and tasteful. I will be coming here from now on.
Atmosphere: 5
Food: 5
Service: 5
The store was very clean the staff was amazing and friendly I will definitely be revisiting this location.
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing experience at this Subway! My sandwich was hands-down one of the best I’ve ever had — fresh, perfectly made, and exactly how I ordered it. You can really tell when someone takes pride in their work.
Huge shoutout to the manager, Shawna — she is the BEST. Super friendly, professional, and made the whole experience even better. She runs a great store and it shows. I’ll definitely be coming back because of her and the quality of the food. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Love my experience her and love the music they can be busy but there doing there best
Atmosphere: 5
Food: 5
Service: 5
Amazing service with care
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Service: 1
I ordered 4 party platters 5 days prior, spending almost $250. Only 1 platter had been prepared when I arrived. I cannot believe they dont even communicate and plan ahead before such a big order, which was scheduled to be picked up @9:15 in the morning! It did ruin my day!
Oh my God, I really can't find the words to describe the woman who works there with pink hair. I believe her name is Ash. Despite her hairstyle, her attitude is very different—she's quite rude and seems to struggle with communicating effectively with customers, especially children. I think the manager should consider hiring someone who has a friendly smile and basic communication skills. Someone with a bad attitude can ruin your entire day, or even your child's day. I chose not to say anything to her, simply because I didn't want to ruin her day. She is young, but she still needs to learn how to show respect to others.
Service: 1
Both our sandwiches were made incorrectly. One had onion and no tomato. It was wrapped so tight and squished. The other sandwich was easy onion and had whole onion on it. Plus green pepper and paper which shouldn’t have been on the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst ever subway in Bakersfield
They stupid policy not accepting more than 20$ bills totally not recommended their staff os like 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮😡😡🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Customer service was not very good at all
Atmosphere: 3
Food: 5
Service: 1
OH MY GOD! HAIR IN THE COOKIES! So disgusting.🤮 I was so disappointed that they made our
sandwiches wrong. Although I don’t know why I was, they always always make them wrong when you aren’t watching them make it! If you order online your sandwich is awful. They leave stuff off and the sandwich always looks like a mess. Bread was soggy and falling apart! It was just gross but it’s usually like that honestly, This Subway has gone wayyy downhill. But THEN the worst part…. There was hair in the cookies! It was so nasty like stuck in the cookie. Omg it was so gross. NOT JUST ONE PIECE OF HAIR BUT ALOT OF HAIR!!! Idk how you even get that much hair on a cookie accidentally unless you drop it on the floor and decide to give it to the customer afterwards anyways, or even worse it was baked into the cookies. Yuck Idk ….I will never go back to that place! That was so disgusting! 🤮 I wouldn’t eat there if I were you!!!! Thank God the cookie was broke in the bag and we saw the hair before eating it bc the cookie was going to my 6 year old! Come on Subway…. Do better, you’re loosing ALOT of business!
Atmosphere: 1
Food: 1
Service: 1
My sandwich was perfect
Atmosphere: 4
Food: 4
Service: 5
Just finished our delicious sandwiches. The bread was soft and very fresh. The staff was kind, polite, and speedy. The store was clean and well organized. We love our Subway Sandwiches store.
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