Dunkin'

13905 Francisquito Ave, Baldwin Park
(626) 337-5120

Recent Reviews

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Kevin J

Great deals

Atmosphere: 4

Food: 4

Service: 3

Aiden M

Came 30 minutes before closing and they had the automated voice saying they were closed, when I got asked what I wanted I wasn’t asked what size I wanted or if I wanted anything else. Was given the wrong order, given a nasty look and when I said thank you to everything they didn’t even say you’re welcome.

Atmosphere: 1

Food: 1

Service: 1

Robin Lindsey

Love Dunkin. Coffee was fresh delicious

Atmosphere: 5

Food: 5

Service: 5

Jo Ve

The young gentleman who helped us out at the drive through with order #9857 today was patient, kind, courteous, then went above and beyond, even came out to make sure everything was fine

Food: 5

Service: 5

Lucius Acholonu

I ordered a refresher and the drink was ok and the girl that serve was helpful. The one star review is strictly regarding the treatment I received from other Hispanic girl. I wanted to make the point that it is not the black girl. To be clear I was there on 8/9/25 at 7pm. This review is not to complain but I would recommend the owner to give the staff customer service training. I witnessed this staff disrespect a customer. I assumed it was a misunderstanding, then I saw her do the same to another customer while I was sitting there. Then she did it to me as well. Maybe she is having a tough day today but this review is for the owner to train her on being polite and respectful. I believe she does not know how she comes across. If you own this location, you can do what you wish with this review but I would recommended getting in front of this before you continue to give inadequate customer service which will impact negatively to you business. I don’t like review that are not positive but if I do not then I am hurting the business owner.

Atmosphere: 1

Food: 3

Service: 1

Danny Aponte

Nice place and location just off the 91. Easy in ans out and friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Croissant

Vanessa Torres

Love it here. Very good quality coffee and refreshers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Half Dozen Assorted Donuts

Summer chacon

i guess the hours are wrong because i came at 4:45 since it said it was open at 4:30 and got no service

Raymond Tinajero

Friendly And Fast Service! The Team Is Efficient And Always Has A Smile. Even During A Rush They Are Able To Communicate To Each Other And Get Ot Done!

Atmosphere: 5

Food: 5

Service: 5

Hugo Perez

Came here 7.9.2025 @0820. I just wanted some donut holes for my son. The kiosk was not very useful/helpful. There was 3 employees working that day, it was empty inside, not one acknowledged us. Terrible experience.

Atmosphere: 1

Service: 1

Jessica Robinson

Friendly clean fast drive thru. Easy off and on the freeway access.

Atmosphere: 5

Food: 5

Service: 5

John Henin

I wish I could give you a zero star with a bad experience I had
I'm writing to share a concerning experience I had at your dunkin' donuts store yesterday around 5pm  I enter the shop with my 9-year-old son, he needed to use the restroom. Unfortunately, the staff member we approached refused our request and raised his voice at us, despite my calm demeanor.

This situation was embarrassing and unnecessary, especially given that my son is a child. I hope this doesn't reflect your store's values. I'd appreciate a conversation about how such situations can be prevented in the future.

Atmosphere: 1

Food: 1

Service: 1

Steven Facio

Stopped by at 530 am for food when i tried going in the doors were still locked and someone had to go open them to let me in , inwas told that they werent msking breakfast at that time and that they don't make the food because they hadnt cooked the bread although other dunkins say theyll do it anytime

Atmosphere: 1

Food: 1

Service: 1

Julie Altamirano

Amazing service today! The boy who helped me was taller young with dark brown hair. Very nice and welcoming 10/10 customer service!

Atmosphere: 5

Food: 5

Service: 5

Jacqueline Jones

Fantastic

Atmosphere: 5

Food: 5

Service: 5

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