It is good for people who want not too spicy chicken and has good complements
Atmosphere: 5
Food: 5
Service: 5
Blanca
We asked for no gravy and they put gravy and cashier said their was no lemon but I think they lacked motivation
Alfredo Serafin
I like to eat crazy chicken but the people's service is very bad, they are always in a bad mood. What a shame.
Rosa Marquez
I arrived at 9:30 pm and there was no chicken. So who provides a solution to a place where you look for chicken?
Atmosphere: 3
Food: 4
Service: 1
GLOCC 30
Well first off, I love el pollo always have I mean it's Mexican for chicken and damn well cooked too I gave it this rating cuz 1. It was clean and airy. 2. Food presentation was well packaged but, they lost a point for not hearing one of our orders correctly. Other than that 3. The atmosphere was family oriented and everyone greeted us with genuine smiles and treated the fam like friends... Because we made em get that order right perhaps? GLOCC30
Atmosphere: 5
Food: 4
Service: 4
Edgar concha
Good service
Food: 4
Service: 4
Enrique Lopez
Nice I like so much
Atmosphere: 2
Food: 2
Service: 2
Adriano Billhey
Nice I like so much
Atmosphere: 2
Food: 2
Service: 2
Blanca Castillo
They didn’t give my food just because the receipt didn’t print. They charged my cards no manager in duty the cook came to take over the manager position. Sad management.
We all know the food is good at times but I've been experiencing unfriendly service at the registers. Young ladies seem to be annoyed when you don't know what to order and just stare at me with no smile. Seem to not be happy with their jobs. Need different ethnics working there, not just ungrateful Hispanics.Dine in tables never cleaned after customers use until the end of the day. Baldwin Park only. West Covina restaurant is much BETTER!
This El Pollo Loco stands above the rest. Great customer service in addition to a properly basted and grilled chicken. It was refreshing to know that the "Original" El Pollo Loco still exists. (Great service and great grilled chicken flavor)
Atmosphere: 5
Food: 5
Service: 5
misael castaneda
I just recently tired the chicken and shrimp tostada on their menu today and I was very impressed! Portion size was good and all the ingredients were well balanced. I went through the drive through and service was pretty quick overall. Will be coming back again in the near
Food: 5
Service: 5
Recommended dishes: Pollo Bowl
Guillermo Rivera
It is always the same, I don't get it, you order something with or without stuffs, and they give it the way they want, and if you ask for green chiles, or hot sauce, they get mad.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Karena
I really enjoying dining in. Food is great and they serve you good portion. Recommend to use the app. You can get food cheaper it has a qr code they scan when you order dine in and also get qr code scan at check out before you pay for your rewards.Free food to app.I hope this is informativeEasy to use. Save money and it health.I save money to be able to pay for school. Thank you pollo loco.
It is good for people who want not too spicy chicken and has good complements
Atmosphere: 5
Food: 5
Service: 5
We asked for no gravy and they put gravy and cashier said their was no lemon but I think they lacked motivation
I like to eat crazy chicken but the people's service is very bad, they are always in a bad mood. What a shame.
I arrived at 9:30 pm and there was no chicken.
So who provides a solution to a place where you look for chicken?
Atmosphere: 3
Food: 4
Service: 1
Well first off, I love el pollo always have I mean it's Mexican for chicken and damn well cooked too I gave it this rating cuz 1. It was clean and airy. 2. Food presentation was well packaged but, they lost a point for not hearing one of our orders correctly. Other than that 3. The atmosphere was family oriented and everyone greeted us with genuine smiles and treated the fam like friends... Because we made em get that order right perhaps? GLOCC30
Atmosphere: 5
Food: 4
Service: 4
Good service
Food: 4
Service: 4
Nice I like so much
Atmosphere: 2
Food: 2
Service: 2
Nice I like so much
Atmosphere: 2
Food: 2
Service: 2
They didn’t give my food just because the receipt didn’t print. They charged my cards no manager in duty the cook came to take over the manager position. Sad management.
Atmosphere: 1
Food: 1
Service: 1
Very stingy with salsa.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Creamy Cilantro Dressing, 4pc Half Chicken Meal, Double Chicken Tostada Salad
Restaurantji Recommends
We all know the food is good at times but I've been experiencing unfriendly service at the registers. Young ladies seem to be annoyed when you don't know what to order and just stare at me with no smile. Seem to not be happy with their jobs. Need different ethnics working there, not just ungrateful Hispanics.Dine in tables never cleaned after customers use until the end of the day. Baldwin Park only. West Covina restaurant is much BETTER!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Avocado Pollo Fit Bowl, Creamy Cilantro Dressing, Guacamole, Chips, Classic Tostada Salad, Double Chicken Tostada Salad, Burrito, Taco Complete Family Combo, Taco, Double Loaded Nachos, BRC Burrito
This El Pollo Loco stands above the rest. Great customer service in addition to a properly basted and grilled chicken. It was refreshing to know that the "Original" El Pollo Loco still exists. (Great service and great grilled chicken flavor)
Atmosphere: 5
Food: 5
Service: 5
I just recently tired the chicken and shrimp tostada on their menu today and I was very impressed! Portion size was good and all the ingredients were well balanced. I went through the drive through and service was pretty quick overall. Will be coming back again in the near
Food: 5
Service: 5
Recommended dishes: Pollo Bowl
It is always the same, I don't get it, you order something with or without stuffs, and they give it the way they want, and if you ask for green chiles, or hot sauce, they get mad.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
I really enjoying dining in. Food is great and they serve you good portion. Recommend to use the app. You can get food cheaper it has a qr code they scan when you order dine in and also get qr code scan at check out before you pay for your rewards.Free food to app.I hope this is informativeEasy to use. Save money and it health.I save money to be able to pay for school. Thank you pollo loco.
Atmosphere: 5
Food: 5
Service: 5
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