El Pollo Loco

14455 Ramona Blvd, Baldwin Park
(626) 960-8861

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Recent Reviews

Well first off, I love el pollo always have I mean it's Mexican for chicken and damn well cooked too I gave it this rating cuz 1. It was clean and airy. 2. Food presentation was well packaged but, they lost a point for not hearing one of our orders correctly. Other than that 3. The atmosphere was family oriented and everyone greeted us with genuine smiles and treated the fam like friends... Because we made em get that order right perhaps? GLOCC30
We all know the food is good at times but I've been experiencing unfriendly service at the registers. Young ladies seem to be annoyed when you don't know what to order and just stare at me with no smile. Seem to not be happy with their jobs. Need different ethnics working there, not just ungrateful Hispanics.Dine in tables never cleaned after customers use until the end of the day. Baldwin Park only. West Covina restaurant is much BETTER!
This El Pollo Loco stands above the rest. Great customer service in addition to a properly basted and grilled chicken. It was refreshing to know that the "Original" El Pollo Loco still exists. (Great service and great grilled chicken flavor)

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