I ordered online. The chicken, rice, and dumplings were good. More chicken would be nice, but that's expected in Baldwin Park. And the vegetables were not fully cooked. I asked for Waba sauce and the associate gave very little. I asked for dumpling sauce and she said it comes with each plate. It's in the bag. My husband told her we also bought a 10 pc side of dumplings. She said it was in the bag. Well we took her word for it and of course it wasn't in the bag, not even one. Plus it seemed like she was bother by us asking. We won't be coming back to this one.
Andres Perez Torres
Good evening, one word to describe my experience in this location. DISAPPOINTING. !!!! By 7:25PM store store said they did not have any vegetables since they are about to close.... 8PM is the time of closing so why run out by then.....or refuse to make some vegetables that only take a few seconds to make. Briana also did not want to scan for our rewards and didn't help me. This is why cosumers come again to gain and use our rewards. Should retrain closers..... Reason to why sales are decreasing during your last hour. Definitely an area of improvement!!!! $40 for a family of 4 and now taking our business somewhere else.
Wayfaring_Stranger
My server Juan M. was nice and quick. The food was great too.
alex chandra
Small portion salmon (for the price), great service and clean restaurant.
Lorena Zendejas
I went to this location Friday, December 6th 2024 8:34pm helped by cashier Jasmin V. V ordered Chicken Veggie Bowl, Chicken Bowl with Extra Chicken & Avocado. They charged me $5.19 for extra chicken that was supposedly added on the bowlš¤ but looked exactly like the Chicken Veggie Bowl amountš¤Øš§ When I went back to tell the cashier, she said it was added., she weight the bowl š„£ but last time they gave it to me on their side white mini containersš¤ & her response was., Oh, yeah some locations do that! I think as the customer, I shouldāve been given that option. Not happy nor satisfied with this locationās customer service. This is the 2nd time I get bad service from this specific locationā¦ I paid $17. 87 for this bowl! I mind as well go to Pollo Loco & get a whole combo w/better service.
Ask for your extra chicken on the side to make sure you donāt get ripped-off!
This is Ridiculous!!! šš¼
Atmosphere: 1
Food: 1
Service: 1
Mario
I ordered a chicken plate and I asked for sweet and spicy sauce for my dumplings and Brianna refuse to give me sauce because she was told by her manager that she is not suppose to give it out since only 3 dumplings come in the plate. I will not come here again!!!!!
Atmosphere: 1
Food: 5
Service: 1
Bryant Sanchez
I came here yesterday and the proteins (chicken & steak) were not great. They do not have any flavor, even with the waba sauce. I do love Waba grill so I figured it was just a fluke and got it today and itās actually worse. The chicken is the same, no flavor but this time itās very chewy. The steak is bland and kind of burnt. I donāt know what it is but I would avoid this location. Just get Chipotle, itās next door.
Atmosphere: 1
Food: 1
Service: 3
Reyes Jason
Some silly person gave me sirrach instead of waba hot sauce when i had put for waba hot sauce. Haven't had Waba in 4 years. It's one of those, not a big deal but I was looking forward to it all day, just for them to fumble the bag. You work there, how can you confuse the to.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Bowl
Joselyn
I appreciate the workers and feel bad that they have to deal with such a rude manager. She needs to work on herself. Until then, I will not be returning.
Mayra Tarot
The food here is only okay. The employees seem to work well itās just the manager that kills the vibe in this place. Seems there isnāt enough respect from the manager to the employees or the support. The employees deserve a better manager.
The manager here Jessica is really rude and unfriendly. She gives off an off putting vibe and ruins the atmosphere in this place. Seems like she doesnāt care about the employees at all and only the money. Extremely disappointed.
Atmosphere: 1
Food: 5
Service: 1
Eduardo A
The female cashier was not friendly. She was not attentive to customers and was busy doing other chores.
Atmosphere: 4
Food: 5
Service: 4
Key Key
Wanted A Salmon Salad, But Was Told They Weren't Serving Salmon Because The Grill Wasn't On. The Grill Was Turnt Off A Good 30 Minutes Before Closing. Disappointed My
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Taco Trio
eric garcia
Ordered a Chicken bowl and the amount of protein was miniscule. Based on other reviews, that seems to be pretty common at this
Atmosphere: 3
Food: 3
Service: 3
jesus hernandez
Portions are horrible very little meat ?go to another
I ordered online. The chicken, rice, and dumplings were good. More chicken would be nice, but that's expected in Baldwin Park. And the vegetables were not fully cooked. I asked for Waba sauce and the associate gave very little. I asked for dumpling sauce and she said it comes with each plate. It's in the bag. My husband told her we also bought a 10 pc side of dumplings. She said it was in the bag. Well we took her word for it and of course it wasn't in the bag, not even one. Plus it seemed like she was bother by us asking. We won't be coming back to this one.
Good evening, one word to describe my experience in this location. DISAPPOINTING.
!!!! By 7:25PM store store said they did not have any vegetables since they are about to close.... 8PM is the time of closing so why run out by then.....or refuse to make some vegetables that only take a few seconds to make. Briana also did not want to scan for our rewards and didn't help me. This is why cosumers come again to gain and use our rewards. Should retrain closers..... Reason to why sales are decreasing during your last hour. Definitely an area of improvement!!!! $40 for a family of 4 and now taking our business somewhere else.
My server Juan M. was nice and quick. The food was great too.
Small portion salmon (for the price), great service and clean restaurant.
I went to this location Friday, December 6th 2024 8:34pm helped by cashier Jasmin V. V ordered Chicken Veggie Bowl, Chicken Bowl with Extra Chicken & Avocado. They charged me $5.19 for extra chicken that was supposedly added on the bowlš¤ but looked exactly like the Chicken Veggie Bowl amountš¤Øš§ When I went back to tell the cashier, she said it was added., she weight the bowl š„£ but last time they gave it to me on their side white mini containersš¤ & her response was., Oh, yeah some locations do that! I think as the customer, I shouldāve been given that option. Not happy nor satisfied with this locationās customer service. This is the 2nd time I get bad service from this specific locationā¦ I paid $17. 87 for this bowl! I mind as well go to Pollo Loco & get a whole combo w/better service.
Ask for your extra chicken on the side to make sure you donāt get ripped-off!
This is Ridiculous!!! šš¼
Atmosphere: 1
Food: 1
Service: 1
I ordered a chicken plate and I asked for sweet and spicy sauce for my dumplings and Brianna refuse to give me sauce because she was told by her manager that she is not suppose to give it out since only 3 dumplings come in the plate. I will not come here again!!!!!
Atmosphere: 1
Food: 5
Service: 1
I came here yesterday and the proteins (chicken & steak) were not great. They do not have any flavor, even with the waba sauce. I do love Waba grill so I figured it was just a fluke and got it today and itās actually worse. The chicken is the same, no flavor but this time itās very chewy. The steak is bland and kind of burnt. I donāt know what it is but I would avoid this location. Just get Chipotle, itās next door.
Atmosphere: 1
Food: 1
Service: 3
Some silly person gave me sirrach instead of waba hot sauce when i had put for waba hot sauce. Haven't had Waba in 4 years. It's one of those, not a big deal but I was looking forward to it all day, just for them to fumble the bag. You work there, how can you confuse the to.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Bowl
I appreciate the workers and feel bad that they have to deal with such a rude manager. She needs to work on herself. Until then, I will not be returning.
The food here is only okay. The employees seem to work well itās just the manager that kills the vibe in this place. Seems there isnāt enough respect from the manager to the employees or the support. The employees deserve a better manager.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
The manager here Jessica is really rude and unfriendly. She gives off an off putting vibe and ruins the atmosphere in this place. Seems like she doesnāt care about the employees at all and only the money. Extremely disappointed.
Atmosphere: 1
Food: 5
Service: 1
The female cashier was not friendly. She was not attentive to customers and was busy doing other chores.
Atmosphere: 4
Food: 5
Service: 4
Wanted A Salmon Salad, But Was Told They Weren't Serving Salmon Because The Grill Wasn't On. The Grill Was Turnt Off A Good 30 Minutes Before Closing. Disappointed My
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Taco Trio
Ordered a Chicken bowl and the amount of protein was miniscule. Based on other reviews, that seems to be pretty common at this
Atmosphere: 3
Food: 3
Service: 3
Portions are horrible very little meat ?go to another
Atmosphere: 1
Food: 3
Service: 1
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