Pretty good with taking orders. However, long wait time
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Lemon Paper Tight and Mango Wings
Jose Torres
They are useless ? bad service
Atmosphere: 1
Food: 1
Service: 1
Vee Cee
Way too busy and overpriced. My kids love it but my wallet hates it.
Food: 5
Service: 3
Joe Mama
I am done eating at wingstop! Always take forever to get my wings!!! Customer service is trash!!!!!!!!
Atmosphere: 1
Food: 4
Service: 1
Samantha Casillas
Only giving this a 1 star bc I have to rate otherwise they would be getting 0 stars.Management here sucks! They literally make my garlic parm wings mixed with my hot wings and the rude manager on the phone wants me to drive back instead of giving me credit. She didn’t want to give me her name or anything.she was so rude and didn’t handle anything as she was suppose too. Such a horrible experience! Guess they just give the manager position to anyone nowadays. ?♀️ DO better!
Atmosphere: 1
Food: 1
Service: 1
Sabrina Ayala
I placed a to-go order on Wednesday at about 2 pm for work to be picked up the following day at 11:15… the total being about $120. I get a call on Thursday at 10:15, 1 hour before my pick up time stating they need me to go in to show my credit card before they can start the order… what’s the point of a to-go order than!?!?. I asked to speak to a manager, no one available… a shift lead comes on the line and is nicer but cannot do anything. The unprofessional person that called me gets back on the line and states they cannot make any exception and will not start order until I get there to show card so now I’m stilling here waiting for my order - ahead of time and pick up time useless. He also stated he couldn’t be on the line with me much longer because they were busy but what does he think I was… busy at work also!!! And to my surprise, I get here and not one customer in the store. If that was their policy state it on the website or call me right after I place the order… not one hour beforehand.- ridiculous!!! Also, I asked for the names of the people I spoke with and according to the rude individual per their policy they cannot provide their name - funny! I do not recommend this store!!!!
Service: 1
J
People who works here are very rude. No customer service whatsoever. Seems like they just hire whoever. I think the person who took my order was Erin. I also noticed they kind of discriminate against you if you're not hispanic. I will take my money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Jose Padilla
If you order online, they will not start your order till you arrive and present them ID and Credit/Debit Card used. Don’t bother ordering here for a quick lunch or to pick up food. Go else where, food takes forever even after you present them your info. Horrible service and attitude from workers.
Atmosphere: 1
Food: 2
Service: 1
Jose Zamarripa
Too slowTook 19 minutes past when the app had already updated to order
Atmosphere: 2
Food: 4
Service: 1
Marcus Beasley
A lot of people come here for the wings but let me tell you about the Cajun corn! It is so good, it’s high quality corn. It’s a very good side in my opinion and you should try it out. My only issue is that the pieces are very small, and it’s pricey. But so so good!Parking: Big parking lot in shopping center
A lot of people come here for the wings and they are pretty good here but do not sleep on the Cajun corn! It is a side everyone needs to try out, I'm not really sure how they make their corn this good but it is a better side than fries in my opinion. Service is okay here as well. They made a mistake on my order and fixed it quick.
Lala Berry
The young man that was the cashier was so nice. He made sure to check on orders and keep letting people know their order was coming up. I definitely would return to this Wing Stop.
Atmosphere: 5
Food: 5
Service: 5
David Fernandez
Ordered, waited 40 min and they forgot about my order. So then I said I needed to cancel order. It took them 20 more minutes just to get my refund back!. 1 hr wasted for nothing. Plenty of other customers with the same exact problem I had!
Atmosphere: 1
Food: 1
Service: 1
Ricardo Guzman
The kids working the counter take forever to take a order & always make mistakes.The attitude the answered me back with was hirable, young girl kept looking at me and talking to me aggressive. I was polite & calm the whole time.The same thing happend again on Oct 23, 2023! The managment sucks here
Atmosphere: 3
Food: 5
Service: 1
Cassandra Verkouteren
What is the point of ordering online if they will not start on your order till they can verify your credit card and id. Then i had to wait another 30mins for my order because they forgot to start working on it,after i brought it to their attention. Didnt even get an apology. Pick another wingstop to go to if you can.
Pretty good with taking orders. However, long wait time
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Lemon Paper Tight and Mango Wings
They are useless ? bad service
Atmosphere: 1
Food: 1
Service: 1
Way too busy and overpriced. My kids love it but my wallet hates it.
Food: 5
Service: 3
I am done eating at wingstop! Always take forever to get my wings!!! Customer service is trash!!!!!!!!
Atmosphere: 1
Food: 4
Service: 1
Only giving this a 1 star bc I have to rate otherwise they would be getting 0 stars.Management here sucks! They literally make my garlic parm wings mixed with my hot wings and the rude manager on the phone wants me to drive back instead of giving me credit. She didn’t want to give me her name or anything.she was so rude and didn’t handle anything as she was suppose too. Such a horrible experience! Guess they just give the manager position to anyone nowadays. ?♀️ DO better!
Atmosphere: 1
Food: 1
Service: 1
I placed a to-go order on Wednesday at about 2 pm for work to be picked up the following day at 11:15… the total being about $120. I get a call on Thursday at 10:15, 1 hour before my pick up time stating they need me to go in to show my credit card before they can start the order… what’s the point of a to-go order than!?!?. I asked to speak to a manager, no one available… a shift lead comes on the line and is nicer but cannot do anything. The unprofessional person that called me gets back on the line and states they cannot make any exception and will not start order until I get there to show card so now I’m stilling here waiting for my order - ahead of time and pick up time useless. He also stated he couldn’t be on the line with me much longer because they were busy but what does he think I was… busy at work also!!! And to my surprise, I get here and not one customer in the store. If that was their policy state it on the website or call me right after I place the order… not one hour beforehand.- ridiculous!!! Also, I asked for the names of the people I spoke with and according to the rude individual per their policy they cannot provide their name - funny! I do not recommend this store!!!!
Service: 1
People who works here are very rude. No customer service whatsoever. Seems like they just hire whoever. I think the person who took my order was Erin. I also noticed they kind of discriminate against you if you're not hispanic. I will take my money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
If you order online, they will not start your order till you arrive and present them ID and Credit/Debit Card used. Don’t bother ordering here for a quick lunch or to pick up food. Go else where, food takes forever even after you present them your info. Horrible service and attitude from workers.
Atmosphere: 1
Food: 2
Service: 1
Too slowTook 19 minutes past when the app had already updated to order
Atmosphere: 2
Food: 4
Service: 1
A lot of people come here for the wings but let me tell you about the Cajun corn! It is so good, it’s high quality corn. It’s a very good side in my opinion and you should try it out. My only issue is that the pieces are very small, and it’s pricey. But so so good!Parking: Big parking lot in shopping center
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
A lot of people come here for the wings and they are pretty good here but do not sleep on the Cajun corn! It is a side everyone needs to try out, I'm not really sure how they make their corn this good but it is a better side than fries in my opinion. Service is okay here as well. They made a mistake on my order and fixed it quick.
The young man that was the cashier was so nice. He made sure to check on orders and keep letting people know their order was coming up. I definitely would return to this Wing Stop.
Atmosphere: 5
Food: 5
Service: 5
Ordered, waited 40 min and they forgot about my order. So then I said I needed to cancel order. It took them 20 more minutes just to get my refund back!. 1 hr wasted for nothing. Plenty of other customers with the same exact problem I had!
Atmosphere: 1
Food: 1
Service: 1
The kids working the counter take forever to take a order & always make mistakes.The attitude the answered me back with was hirable, young girl kept looking at me and talking to me aggressive. I was polite & calm the whole time.The same thing happend again on Oct 23, 2023! The managment sucks here
Atmosphere: 3
Food: 5
Service: 1
What is the point of ordering online if they will not start on your order till they can verify your credit card and id. Then i had to wait another 30mins for my order because they forgot to start working on it,after i brought it to their attention. Didnt even get an apology. Pick another wingstop to go to if you can.
Atmosphere: 1
Food: 3
Service: 1