Horrible customer service. I couldnt imagine what there food quality is like with the way they treated me. Blanca the manager on duty was extremely rude. I will be driving to a different restaurant.
Maryann C.
What month do you turn the heat on? It's mid January and all your customers are eating with their coats on. Not to mention the food gets cold about half way through. I'll be back when it gets warmer.
Christina P.
Good food great service I was very happy with my order the place was clean bathroom was clean
Miley P.
Gloria is soooo sweet love her, the food was good and the place was nice and clean the new salads are good I love the corn one el pollo loco is my favorite place to eat
Ricardo Mendoza
Food is mid, the avocado on my taco salad was oxidated and just thrown in there, proportions were also low on sour cream etc... overall just mid service was mis too.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Double Chicken Avocado Salad
Linda Gomez
Worst ever.Went thru drive thru large soup was just horrible more broth a little over cooked dark meat chicken,the 12 piece chicken, only chicken was 30.00 wow for road kill very dry and so small,smaller then KFC ,I give KFC a better score and chicken bowls a waste,50.00 plus Dallars wasted haven't been their in many years and won't be again..
Atmosphere: 3
Food: 1
Service: 3
Melissa D.
I always come to eat el pollo loco for dinner after work the night employees are amazing recently every time I've been going to order my food they always seem so short staffed but some how the manager and employees working still manage to try to get your order out as fast as possible! And to keep their lobby clean! And give the best service
Sky L.
Wonderful service all the employees are very fast pace and hard workers. I come here all the time and enjoy every visit.
Nadine Palomares
So gross first half our order was missing and some worker got a haircut and didn’t shower or something because there is small hairs all over the bag and food so gross
Sabrina Myers
I truly hate to leave a bad review but I can’t ignore it anymore. I give this El Pollo Loco chance after chance and I regret it each time. Their food is decent but the customer service is almost non existent. I’ve never been greeted walking into this establishment, you can feel the tension between the employees every time you walk through the door, and the general manager always to be in such a bad mood. Oh, and they seem to always forget something out of my order every time ??♀️
Take out its the success of these business & for sure the quality of the chicken and side orders…
Atmosphere: 4
Food: 5
Service: 4
Glenn King
This El Pollo location in Beaumont, CA stands out among others with its friendly staff, fast service, and quality of its food!This reflects in its superb manager, and teamwork.
Something isn't right about the texture of the chicken. It's the same texture vegan meat. Probably that lab grown meat.
Atmosphere: 3
Food: 1
Service: 4
BobandMarti Peck
So, I ordered $67.00 worth of food from El Pollo Loco Beaumont and what did they not included in my bag??? The tortillas!!! Opened the bag of food to serve my family and NO tortillas, yeah, I won't go back to this place.
Atmosphere: 1
Food: 3
Service: 2
Ashley A.
Chicken has been cook extremely well! The breasts have been juicy and very tasty! They service is fast and proficient! This is the cleanest el pollo loco I've been to in a very long time.
Horrible customer service. I couldnt imagine what there food quality is like with the way they treated me. Blanca the manager on duty was extremely rude. I will be driving to a different restaurant.
What month do you turn the heat on? It's mid January and all your customers are eating with their coats on. Not to mention the food gets cold about half way through. I'll be back when it gets warmer.
Good food great service I was very happy with my order the place was clean bathroom was clean
Gloria is soooo sweet love her, the food was good and the place was nice and clean the new salads are good I love the corn one el pollo loco is my favorite place to eat
Food is mid, the avocado on my taco salad was oxidated and just thrown in there, proportions were also low on sour cream etc... overall just mid service was mis too.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Double Chicken Avocado Salad
Worst ever.Went thru drive thru large soup was just horrible more broth a little over cooked dark meat chicken,the 12 piece chicken, only chicken was 30.00 wow for road kill very dry and so small,smaller then KFC ,I give KFC a better score and chicken bowls a waste,50.00 plus Dallars wasted haven't been their in many years and won't be again..
Atmosphere: 3
Food: 1
Service: 3
I always come to eat el pollo loco for dinner after work the night employees are amazing recently every time I've been going to order my food they always seem so short staffed but some how the manager and employees working still manage to try to get your order out as fast as possible! And to keep their lobby clean! And give the best service
Wonderful service all the employees are very fast pace and hard workers. I come here all the time and enjoy every visit.
So gross first half our order was missing and some worker got a haircut and didn’t shower or something because there is small hairs all over the bag and food so gross
I truly hate to leave a bad review but I can’t ignore it anymore. I give this El Pollo Loco chance after chance and I regret it each time. Their food is decent but the customer service is almost non existent. I’ve never been greeted walking into this establishment, you can feel the tension between the employees every time you walk through the door, and the general manager always to be in such a bad mood. Oh, and they seem to always forget something out of my order every time ??♀️
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Take out its the success of these business & for sure the quality of the chicken and side orders…
Atmosphere: 4
Food: 5
Service: 4
This El Pollo location in Beaumont, CA stands out among others with its friendly staff, fast service, and quality of its food!This reflects in its superb manager, and teamwork.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: 3 Pieces Combo, Whole Chicken, Pollo Bowl, Chicken Avocado, Chicken Avocado Burrito, Chicken Tacos Al Pastor, Double Chicken Avocado Salad
Something isn't right about the texture of the chicken. It's the same texture vegan meat. Probably that lab grown meat.
Atmosphere: 3
Food: 1
Service: 4
So, I ordered $67.00 worth of food from El Pollo Loco Beaumont and what did they not included in my bag??? The tortillas!!! Opened the bag of food to serve my family and NO tortillas, yeah, I won't go back to this place.
Atmosphere: 1
Food: 3
Service: 2
Chicken has been cook extremely well! The breasts have been juicy and very tasty! They service is fast and proficient! This is the cleanest el pollo loco I've been to in a very long time.