Customers scream at employees just to get food free when employees are doing nothing wrong
Atmosphere: 1
Food: 5
Service: 5
Ricky Buenrostro
They tend to forget items or give you the wrong order
Atmosphere: 4
Food: 5
Service: 3
Alfredo MC.
Good place
Atmosphere: 3
Food: 4
Service: 4
Felipe Valadez
They served old fries and the guy working there said our number in a very low voice
Atmosphere: 2
Food: 1
Service: 3
Beauty Brainz
This McDonalds bs! My food always cold, the 3am shift always rude!
Atmosphere: 1
Food: 1
Service: 1
Adilson Rodrigues
They made a mistake in my order and don't give to me the receipt
Atmosphere: 2
Food: 4
Service: 2
Triple Task Tv
They refused to take my order in person…. They demanded that I use the kiosk or I would not be served…. So I left…. I will refuse to pay anybody who refuses to serve me…. This was the worst experience that I ever had with a fast food restaurant and I do not plan to go back to McDonald’s ever again they are so rude….
Jessie R
Good burgers lots of parking especially the Disabled parking
Wheelchair accessibility: This place has wheel chair access
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
Mariana Marinelarena
My son went to pickup the order and he was near the counter the attendant ignored him for about 10 minutes, he told me that he said excuse me many times but she ignored him totally until I went inside to check on him she finally attended us in a bad mood and the order was already ready when he arrived. Not a good experience today😠
Place is really dirty you never get what you ordered and the food is terrible every time stopped going here all together
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burger, Cheeseburger, French Fries
None Ofyobusiness
Manager lady is rude and try to force you to order at the machine because they have no patience or time to take your order. She was unprofessional and felt she was forced to take my order.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pancake
Juanita Ruiz
Always make sure you have all that you paid for because I ordered 8 big Mack’s combo and 3 kids meals only got the Big Mac and fries but my 3 kids happy meal and all 11 drinks I didn’t I spoke to manager but she also wasn’t helpful she didn’t care of my problem so I will no longer come here! Because if you buy food and the manager doesn’t care for the customers why bother coming here? Right it’s Not so much the money but the customer service?
Food: 1
Service: 1
Recommended dishes: Big Mac
-Lil Ghostie-
Actually, beyond awful service, as soon as I pull up, they rudely scream Yes?instead of asking what I would like. And then i asked for Coke the person that was taking my order. Wasn't going to tell me that there was no Coke, someone behind them kind of Rudely, said we're out of it. And then when I was like, okay, can I take up Sprite? Instead, they proceeded to go silent for 5 minutes me?I'm kinda confused like there's nobody here, so I know they weren't busy
Jorge Castillo
Wife ordered through Door Dash at the McDonald's on Artesia & Woodruff aroubd 630pm 12-8-24. Spoke to McDonald's Employee Dezoray to inform her that I was picking up some food for Lupe through Door Dash. She then said put your 4 digit code on the tableg outside. Your food is there, but you need the code. I called my wife to ask for thd 4 digit code. There wasn't any 4 figit code on her receipt and she text me them to show Dezoray. She said, I will get your foox for you this time. I waited and a s iwaited. Finally, Manuel (Supervisor) arrived to say that since the food was ordered through Door Dash, nothing could be fone until I contact Door Dash. By ghis time, food was getting cold. I pleaded with Manuel and was showing proof. He kept on saying "Have a Good Day". I then asked him to if he would like to be treated the same way he treated me? I finally asked him for the Store Manager's Name? He said he couldn't disclose it nor the Owner's. When I was leaving, I mentioned, aren't you going to honor what Dezoray said by giving me the food? He closed the window and I left property. Only reason I went to this extent, was that my Kids were looking foward to this meal. I will never, ever go back to this store. Will follow up with the McDonald's complaint department, Store Manager, Owner, and Better Business Bureau tomorrow.
I love this location. It's in an amazing HOOD
Atmosphere: 5
Food: 5
Service: 5
Customers scream at employees just to get food free when employees are doing nothing wrong
Atmosphere: 1
Food: 5
Service: 5
They tend to forget items or give you the wrong order
Atmosphere: 4
Food: 5
Service: 3
Good place
Atmosphere: 3
Food: 4
Service: 4
They served old fries and the guy working there said our number in a very low voice
Atmosphere: 2
Food: 1
Service: 3
This McDonalds bs! My food always cold, the 3am shift always rude!
Atmosphere: 1
Food: 1
Service: 1
They made a mistake in my order and don't give to me the receipt
Atmosphere: 2
Food: 4
Service: 2
They refused to take my order in person….
They demanded that I use the kiosk or I would not be served….
So I left….
I will refuse to pay anybody who refuses to serve me….
This was the worst experience that I ever had with a fast food restaurant and I do not plan to go back to McDonald’s ever again they are so rude….
Good burgers lots of parking especially the Disabled parking
Wheelchair accessibility: This place has wheel chair access
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
My son went to pickup the order and he was near the counter the attendant ignored him for about 10 minutes, he told me that he said excuse me many times but she ignored him totally until I went inside to check on him she finally attended us in a bad mood and the order was already ready when he arrived. Not a good experience today😠
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Place is really dirty you never get what you ordered and the food is terrible every time stopped going here all together
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burger, Cheeseburger, French Fries
Manager lady is rude and try to force you to order at the machine because they have no patience or time to take your order. She was unprofessional and felt she was forced to take my order.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pancake
Always make sure you have all that you paid for because I ordered 8 big Mack’s combo and 3 kids meals only got the Big Mac and fries but my 3 kids happy meal and all 11 drinks I didn’t I spoke to manager but she also wasn’t helpful she didn’t care of my problem so I will no longer come here! Because if you buy food and the manager doesn’t care for the customers why bother coming here? Right it’s Not so much the money but the customer service?
Food: 1
Service: 1
Recommended dishes: Big Mac
Actually, beyond awful service, as soon as I pull up, they rudely scream Yes?instead of asking what I would like.
And then i asked for Coke the person that was taking my order. Wasn't going to tell me that there was no Coke, someone behind them kind of Rudely, said we're out of it.
And then when I was like, okay, can I take up Sprite? Instead, they proceeded to go silent for 5 minutes me?I'm kinda confused like there's nobody here, so I know they weren't busy
Wife ordered through Door Dash at the McDonald's on Artesia & Woodruff aroubd 630pm 12-8-24. Spoke to McDonald's Employee Dezoray to inform her that I was picking up some food for Lupe through Door Dash. She then said put your 4 digit code on the tableg outside. Your food is there, but you need the code. I called my wife to ask for thd 4 digit code. There wasn't any 4 figit code on her receipt and she text me them to show Dezoray. She said, I will get your foox for you this time. I waited and a s iwaited. Finally, Manuel (Supervisor) arrived to say that since the food was ordered through Door Dash, nothing could be fone until I contact Door Dash. By ghis time, food was getting cold. I pleaded with Manuel and was showing proof. He kept on saying "Have a Good Day". I then asked him to if he would like to be treated the same way he treated me? I finally asked him for the Store Manager's Name? He said he couldn't disclose it nor the Owner's.
When I was leaving, I mentioned, aren't you going to honor what Dezoray said by giving me the food? He closed the window and I left property. Only reason I went to this extent, was that my Kids were looking foward to this meal.
I will never, ever go back to this store. Will follow up with the McDonald's complaint department, Store Manager, Owner, and Better Business Bureau tomorrow.
Atmosphere: 1
Service: 1
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