Been coming here for years! But what a disappointment! It is no longer kept clean and smells un-fresh. Ordering birthday cakes the last two years has been a disaster. You have to pre-pay and set a pick up time which is great but the cakes are not done on time. AND in the end, they could not write a birthday message for my daughter as specified on the order. ?What a shame, our neighborhood ice cream parlor is no longer worthwhile.
Atmosphere: 1
Food: 1
Service: 1
Lisa Cresson
Normally I don't like to write reviews but I thought this needed to be brought to the public and managements attention. I went to get Ice cream on 1/22/24 at around 8:10 pm, normally I am hesitant to go on Mondays because of the notorious small scoops :( BUT today I came in and saw a new worker I had not saw before. The girl in front of us seemed to know her and said that it was her birthday and the worker who I believe was named Serong??? Gave her a birthday worthy scoop. Then we ordered she was SO polite and she gave us a good scoop. All around the best worker I have experienced at this location. All hail the ice cream queen!! This girl needs a raise!!
Atmosphere: 5
Food: 5
Service: 5
Rigo C.
My wife is in love with Baskin Robbins; she likesTo take me there for a banana split every once in a while
Christian T.
not very good experience at Baskin Robbins. I ordered a scoop of ice cream with whipped cream. Paid for it and was given the ice cream away from the register. Was given the ice cream without the whipped cream. When I asked for the whipped cream, I was told there would be a separate charge for the whipped cream, to which I replied "that's OK though I thought I asked for the whipped cream on it" and got my money out. as this happened other customers started to arrive And my whip cream was not addressed instead they continue taking orders from the riving customers while I stood there. Eventually, I thought I'm not gonna go back and say how are you making out with my whipped cream, or stand there for much longer being ignored. I left the ice cream that I had paid for sitting on the counter and left. very poor customer service and I didn't even argue about paying for the whipped cream.
Jason Brewer
Great ice cream, great service.
Salon Essence
My son definitely enjoys this place.
Adi Joshi
Nice ice cream store :( unfortunately the new laws make the cups and stuff much less aesthetically pleasing. Not complaining too much bc it's good for the environment but they could at least decorate cups
Erwin Coumans
Server was a bit stingy (very small portion) but the icecream was tasty.
Gary W.
Popular neighborhood ice cream shop. Always a good selection and the staff is very patient and helpful. Appreciate that the interior is always clean.
Chris Webster
Decent place to go for ice cream after a game or school. This location is in the middle of a couple a middle schools and a high school so it will be busy on school days when school lets out. Cotton candy milkshakes are good and the ice cream is discounted on any 31st of the month.
Been coming here for years! But what a disappointment! It is no longer kept clean and smells un-fresh. Ordering birthday cakes the last two years has been a disaster. You have to pre-pay and set a pick up time which is great but the cakes are not done on time. AND in the end, they could not write a birthday message for my daughter as specified on the order. ?What a shame, our neighborhood ice cream parlor is no longer worthwhile.
Atmosphere: 1
Food: 1
Service: 1
Normally I don't like to write reviews but I thought this needed to be brought to the public and managements attention. I went to get Ice cream on 1/22/24 at around 8:10 pm, normally I am hesitant to go on Mondays because of the notorious small scoops :( BUT today I came in and saw a new worker I had not saw before. The girl in front of us seemed to know her and said that it was her birthday and the worker who I believe was named Serong??? Gave her a birthday worthy scoop. Then we ordered she was SO polite and she gave us a good scoop. All around the best worker I have experienced at this location. All hail the ice cream queen!! This girl needs a raise!!
Atmosphere: 5
Food: 5
Service: 5
My wife is in love with Baskin Robbins; she likesTo take me there for a banana split every once in a while
not very good experience at Baskin Robbins. I ordered a scoop of ice cream with whipped cream. Paid for it and was given the ice cream away from the register. Was given the ice cream without the whipped cream. When I asked for the whipped cream, I was told there would be a separate charge for the whipped cream, to which I replied "that's OK though I thought I asked for the whipped cream on it" and got my money out. as this happened other customers started to arrive And my whip cream was not addressed instead they continue taking orders from the riving customers while I stood there. Eventually, I thought I'm not gonna go back and say how are you making out with my whipped cream, or stand there for much longer being ignored. I left the ice cream that I had paid for sitting on the counter and left. very poor customer service and I didn't even argue about paying for the whipped cream.
Great ice cream, great service.
My son definitely enjoys this place.
Nice ice cream store :( unfortunately the new laws make the cups and stuff much less aesthetically pleasing. Not complaining too much bc it's good for the environment but they could at least decorate cups
Server was a bit stingy (very small portion) but the icecream was tasty.
Popular neighborhood ice cream shop. Always a good selection and the staff is very patient and helpful. Appreciate that the interior is always clean.
Decent place to go for ice cream after a game or school. This location is in the middle of a couple a middle schools and a high school so it will be busy on school days when school lets out. Cotton candy milkshakes are good and the ice cream is discounted on any 31st of the month.
Restaurantji Recommends
Delicious. There's just really not much else to say. Amazing staff and always polite!
Very nice Baskin Robbins with lots of flavors to choose from and nice servers as well.
Love the vegan chocolate chip cookie dough!
Ordered a custom cake for my daughter's birthday and it came out absolutely perfectly. The order and pick up process was painless.
Gives very quantity than paid