Does not want you to order through the drive thru window order mobile app here only.
Atmosphere: 2
Food: 3
Service: 1
Kevin G
Once or twice I'll let things slide, but this location constantly and consistently gets the order either wrong or shorts me items. In the past year their prices have increased and the food quality has declined. Today I ordered and paid for a sandwich with cheese. What I got was a dryed out hot lettuce quarter teaspoon scraping of mayo and nothing else chicken sandwich with the smallest flattest piece of chicken I ever seen. Looked like it had been run over by a truck a few times. Gimme a break. I'm done getting robbed and cheated by this place. They don't answer their phone so they can deal with these reviews instead!
Food: 1
Service: 1
BRIAN JOHNSON
Great place friendly people
Atmosphere: 3
Food: 3
Service: 3
SANDY Cruz
Went to the drive thru the lady was rushing me told her to hold on and she had a an attitude will not go back there she needs to work on her people skills
Food: 2
Service: 1
Wayne Denning
Service was fast, very clean, staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Dow F.
Great burgers.
Darnell Foreman
Chocolate shake 👍🏽👍🏽
Anjani Bellamy
Ordered an Impossible Whopper with cheese. They put bacon on it. Tried calling a few times but no one answered. Please avoid this locale if you are vegetarian.
Food: 1
Service: 1
Esperanza Paz
Fresh food and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jason Leonard
Every time I go to the drive-thru and use a coupon code at the repeat it like five times and then on top of that tonight when I ordered a Whopper Junior I got charged and received a full-size Whopper tried to call them about the situation somebody picked up and then hung up on me food I guess is okay but their service is lacking especially in the communication 90% of the time they don't even give out a receipt or tell you how much it is for your total
If I could give no stars I certainly would. Anytime I've come here it's a pain in the butt to order you can't hear them on the drive-thru speaker you can't understand them. Then when I get up to the window he just sits there and looks at me and I said how about a total any continues to look at me and I said how about a total so I know if I'm paying you card or cash he goes oh no cash. I said oh I'll determine if I'm paying you Carter Cash you won't tell me what I'm paying!! Benny just shoves my bag out the window . I asked him do I get sauce with my mozzarella 12-piece order he said oh yeah yeah yeah yeah yeah and I said well it's not in the bag I got my two burgers and my mozzarella sticks . It's like talking to a damn brick wall with no human interaction .Come on Benicia you can do a lot better than these idiots. wow brush up on the customer service!
Atmosphere: 1
Food: 1
Service: 1
Mike Novicio
Good place for a quick bite However if you're planning to visit between 245p and 330pm Mon - Fri you'll be stuck in traffic from the Benicia middle school that ends around this time. Hundreds of kids and cars all trying to make their way down a 1 lane road. It's a nightmare. Once inside, you'll learn the staff will focus on drive thru customers first so be ready to wait just to give your order. Tables are plenty but often dirty. Restrooms aren't any better.
Does not want you to order through the drive thru window order mobile app here only.
Atmosphere: 2
Food: 3
Service: 1
Once or twice I'll let things slide, but this location constantly and consistently gets the order either wrong or shorts me items. In the past year their prices have increased and the food quality has declined. Today I ordered and paid for a sandwich with cheese. What I got was a dryed out hot lettuce quarter teaspoon scraping of mayo and nothing else chicken sandwich with the smallest flattest piece of chicken I ever seen. Looked like it had been run over by a truck a few times. Gimme a break. I'm done getting robbed and cheated by this place. They don't answer their phone so they can deal with these reviews instead!
Food: 1
Service: 1
Great place friendly people
Atmosphere: 3
Food: 3
Service: 3
Went to the drive thru the lady was rushing me told her to hold on and she had a an attitude will not go back there she needs to work on her people skills
Food: 2
Service: 1
Service was fast, very clean, staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Great burgers.
Chocolate shake 👍🏽👍🏽
Ordered an Impossible Whopper with cheese. They put bacon on it. Tried calling a few times but no one answered. Please avoid this locale if you are vegetarian.
Food: 1
Service: 1
Fresh food and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Every time I go to the drive-thru and use a coupon code at the repeat it like five times and then on top of that tonight when I ordered a Whopper Junior I got charged and received a full-size Whopper tried to call them about the situation somebody picked up and then hung up on me food I guess is okay but their service is lacking especially in the communication 90% of the time they don't even give out a receipt or tell you how much it is for your total
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
If I could give no stars I certainly would. Anytime I've come here it's a pain in the butt to order you can't hear them on the drive-thru speaker you can't understand them. Then when I get up to the window he just sits there and looks at me and I said how about a total any continues to look at me and I said how about a total so I know if I'm paying you card or cash he goes oh no cash. I said oh I'll determine if I'm paying you Carter Cash you won't tell me what I'm paying!! Benny just shoves my bag out the window . I asked him do I get sauce with my mozzarella 12-piece order he said oh yeah yeah yeah yeah yeah and I said well it's not in the bag I got my two burgers and my mozzarella sticks . It's like talking to a damn brick wall with no human interaction .Come on Benicia you can do a lot better than these idiots. wow brush up on the customer service!
Atmosphere: 1
Food: 1
Service: 1
Good place for a quick bite However if you're planning to visit between 245p and 330pm Mon - Fri you'll be stuck in traffic from the Benicia middle school that ends around this time. Hundreds of kids and cars all trying to make their way down a 1 lane road. It's a nightmare. Once inside, you'll learn the staff will focus on drive thru customers first so be ready to wait just to give your order. Tables are plenty but often dirty. Restrooms aren't any better.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Crispy Chicken Sandwich, Hamburger, BK Chicken Fries
My grandkids go there with their father. The day after they have GI problems. Concerned about food handling practices.
Dietary restrictions: There really aren’t any foods for a dietary restriction here.
Atmosphere: 3
Food: 4
Service: 2
Sometimes good and sometimes not good.
In order to have a successful business, you have to be consistent.
Vegetarian options: Impossible whopper
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