Panda Express

804 Southampton Rd, Benicia
(707) 745-3763

Recent Reviews

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Eddy Martinez

It's not the best but it's acceptable

Atmosphere: 4

Food: 4

Service: 4

Patricia Flynn

The worst service and very rude employee and manager. Especially the MANAGER. All I ask was if I can change the order from med to large and they said it too much of a problem for them to cancel and redo my order. I can understand if they are busy but I am one of two customer in the store. And just as I walk out the door the manager said out loud that it stupid for me to even ask. What is with these people?

Atmosphere: 1

Service: 1

Jamie Ellison

Yummy enough. Cooked good and customer service good

Atmosphere: 3

Food: 3

Service: 3

Andrea Roste

I am truly impressed by this Panda Express location. It’s our go-to meal when I can’t cook or need something quick. I also want to commend the assistance I received, especially with the rewards program and the staff’s patience. A lot of times, most checkout registers (in panda express chains) wouldn’t have the patience to deal with reward points, but you really took the time to walk me through it so I could use my rewards and save points for next time.
I just wanted to express my gratitude for the positive experience I had at this specific chain.
Server’s name: kamila A

Food: 3

Service: 4

Benicia Residents

Rude employees. Horrible management. Any time I have ever been at this location, they are understaffed and not on top of cooking the food so it’s fresh and readily available. Chow mein was crunchy , orange chicken cold and globular chunks. Long line for food and they don’t have the rhythm down for being on top of needing to replenish food when they run out. Highly inefficient. Won’t be back to this Panda. Seems like chintzy portions , over/undercooked food and rude staff.

Atmosphere: 1

Food: 1

Service: 1

Ron Smith

Lots of good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chow Mein, Build Your Own Bigger Plate - 2 Half Sides, Orange Chicken

isa Paz

My daughter ordered food for the whole family, the food was awful my showman didn't have noodles just onions and cabbage, we wasn't happy with the order, sorry but no more panda express!

Food: 1

Recommended dishes: Build Your Own Plate - 1 Full Side

isabel Paz

My daughter ordered food for the whole family, the food was awful my showman didn't have noodles just onions and cabbage, we wasn't happy with the order, sorry but no more panda express!

Food: 1

Recommended dishes: Build Your Own Plate - 1 Full Side

Stitch626 Angel

We ordered online and my mom's chow mein was more veggies then noodles my brother said he ordered a small rice but never got it and he got more noodles then shrimp

Food: 1

Service: 1

Recommended dishes: Veggie Spring Rolls 2

Christopher Baldwin

“Open at 10:00 am” sure isn’t.

Atmosphere: 1

Food: 1

Service: 1

Aimee Majdoub

Our steamed rice had MOUSE POOP in it! Contacted Panda Express and they have bot contacted me back. Contacted the Health Department and they immediately contacted me.

Food: 1

Recommended dishes: Family Feast - 2 Full Sides

Shirl Price

I'm not a fan of Panda Express, but I decided to try the orange chicken, and it was awful. It tasted like old chicken mixed with fresh chicken. Never again would I waste my at Panda Express!

Atmosphere: 3

Food: 2

Service: 3

Patrick Carvalho

Customer service was real good.

Atmosphere: 5

Food: 5

Service: 5

LR Ar

One of the lady managers a d her staff needs to work on their customer service. Their attitude and demeanor needs work.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chow Mein, Build Your Own Plate - 1 Full Side

J. A

Variety at a very good price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chow Mein, Build Your Own Plate - 1 Full Side, Build Your Own Bigger Plate - 1 Full Side

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