Panda Express

804 Southampton Rd, Benicia
(707) 745-3763

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Recent Reviews

Actually, I like this Panda Express. Since it’s right next to our house, we usually get our food from there. I always order through the app. But I don’t know if it’s them being slow on the app, or if there’s some other issue, but there’s always a problem. The order is never ready at the time stated on the app. And as an excuse, they always say something like, “This chicken isn’t cooked yet,” or “The broccoli isn’t ready, we’re waiting for it,” and so on....
I am truly impressed by this Panda Express location. It’s our go-to meal when I can’t cook or need something quick. I also want to commend the assistance I received, especially with the rewards program and the staff’s patience. A lot of times, most checkout registers (in panda express chains) wouldn’t have the patience to deal with reward points, but you really took the time to walk me through it so I could use my rewards and save points for next time.
I just...
The manager and staff at the Benicia Panda Express are phenomenal in their customer service ethic, professionalism and friendly attitude. I walked in upset that my online order went to a wrong location and Zoe and her manager (I regret that I didn’t look at his name badge) took care of the problem immediately, and with smiles on their faces! Thank you and kudos to the folks at the Benicia Panda Express.

Parking: Easy

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