The Starbucks barista Bella was so attentive, friendly, and professional. She totally understood my vision what I wanted for my drink and delivered very quickly. I’ve been to other Starbucks around the area but this one particular is for sure one I’ll be coming back to. Very clean and quick. I’ll be ordering this drink again thank you!
Service: 5
Antonio griffin
A 90° day today asked for water after my purchase they told me they would not get me water. I can’t believe how petty and horrible this place is I will never go to Starbucks ever again. Others should do the same and get rid of the Starbucks out of our community
Service: 1
brenda leon
today 4/27/2025 at about 1pm maybe earlier my son age 12 walks into this Starbucks is in line once its his turn he asked for a venti iced water cashier says its 50cents for water my son told him ok and runs out to the car to tell his dad its 50cents for water walks back inside and now asked for 2 venti iced waters now cashier tells him you have to buy something to get water my son says I'm buying the water. my son now goes back to the car and tells his dad what happened and his dad now comes in with him both are now in line to order the 2 venti iced waters. once it was their turn dad says can I get 2 venti waters cashiers says its 50cents for water dad says its fine but was already a bit upset then cashier says you have to buy something dad a bit confused said yes I'm buying the water right. while that discussion was still going my son now asked for the bathroom code cashier now says you have to buy something to use the bathroom my son tells the cashier my dad is buying water the cashier gives him a code to the bathroom but was incorrect my son came back and asked the cashier did you give me the right code and gave it to him again dad was now really upset telling the cashier why can't the child use the bathroom cashier gave the code to my son 4 times never changed the answer to the code cashier then said bathrooms are for customers only dad said I came in earlier to buy coffee, and now I'm back again to buy 2 venti waters and your giving my son a code to the bathroom that's incorrect. my son who is 12 felt so bad and angry but held his anger in and just walked out dad was so angry as well but did not want to make a big seen at this place but this is very sad and unacceptable for people who work for customer service to treat children this way I understand that who have a right to refuse bathroom or service to anyone but to an innocent child who asked for a water and for a bathroom use and to play like that with him I would understand if it was an adult and maybe depending on the situation but a child... honestly for this Starbucks employees these 2 employees that played around with a 12 year old that way I would have actually complain for you 2 employees to be suspended. it was an asian cashier and a blond lady my son described these 2 that way. I teach my kids to be kind. and also tech them to defend themselves from ppl like this and if he just walked out without telling you nothing that for me shows more because he was upset and very disrespected. I hope the store manager sees this and others around this Starbucks Benicia CA area ... I am the mother of this 12yr old . he was in this area because he was working with his dad and had just had a quick pickup material at the ACE Hardware next to it. they decided to make a quick Starbucks water stop. before heading back to their job site.
Ary Freire
Caramelo crunch is too much ice and half coffe 🤣🤣🤣. The service jocker me allways
Atmosphere: 3
Food: 1
Service: 1
celina aguilar
Was my favorite Starbucks compare to other locations. But today my drink tasted like water down coffee I ask for decaf and the made my drink with regular coffee. Light ice and they added extra ice. Order an oatmeal with vanilla sweet cream and also on top paid extra for both. Waste of 15 dollars I ended up in the trash.
Shawn’s College life
This is the best service in the Southampton Plaza to get a coffee and food for breakfast. They know my name every time I walk to the door and when I ordered. This is my favorite happy place.
Atmosphere: 5
Food: 5
Service: 5
David Carroll
What can I say... it's Starbucks.... they have best coffee and breakfast sandwiches out there!
Atmosphere: 5
Food: 5
Service: 5
Daniel Schwartz
Great
Atmosphere: 5
Food: 5
Service: 5
Carmine Loisi
Parking: There is a large parking lot in front
Randy Abulon
coffee was what i needed. the service was more than i expected. the atmosphere is the same as others.
The staff needs to be retrained on how to make cream cold brews. I've ordered dozens from this store and they all come with the thinnest layer of cream. It's supposed to be an inch on the grande at least. I tried to fix this by ordering extra, but once in a while I get an obnoxious 3 inches of cream and less coffee than I wanted. I've stopped enjoying my favorite drink because of this. Please change it.
Atmosphere: 5
Food: 4
Service: 5
laura Kirkpatrick
this is the worst starbucks,,,,,,, my husband and i ever went to,,,,,,,,, very rude service,,,,,,, coffee was terrible
My View Sets (Filipino-American)
I was just stopping by here.
Vera Yeoman
Very pleasant experience. The young lady who took my order was very helpful and patient.
The Starbucks barista Bella was so attentive, friendly, and professional. She totally understood my vision what I wanted for my drink and delivered very quickly. I’ve been to other Starbucks around the area but this one particular is for sure one I’ll be coming back to. Very clean and quick. I’ll be ordering this drink again thank you!
Service: 5
A 90° day today asked for water after my purchase they told me they would not get me water. I can’t believe how petty and horrible this place is I will never go to Starbucks ever again. Others should do the same and get rid of the Starbucks out of our community
Service: 1
today 4/27/2025 at about 1pm maybe earlier my son age 12 walks into this Starbucks is in line once its his turn he asked for a venti iced water cashier says its 50cents for water my son told him ok and runs out to the car to tell his dad its 50cents for water walks back inside and now asked for 2 venti iced waters now cashier tells him you have to buy something to get water my son says I'm buying the water. my son now goes back to the car and tells his dad what happened and his dad now comes in with him both are now in line to order the 2 venti iced waters. once it was their turn dad says can I get 2 venti waters cashiers says its 50cents for water dad says its fine but was already a bit upset then cashier says you have to buy something dad a bit confused said yes I'm buying the water right. while that discussion was still going my son now asked for the bathroom code cashier now says you have to buy something to use the bathroom my son tells the cashier my dad is buying water the cashier gives him a code to the bathroom but was incorrect my son came back and asked the cashier did you give me the right code and gave it to him again dad was now really upset telling the cashier why can't the child use the bathroom cashier gave the code to my son 4 times never changed the answer to the code cashier then said bathrooms are for customers only dad said I came in earlier to buy coffee, and now I'm back again to buy 2 venti waters and your giving my son a code to the bathroom that's incorrect. my son who is 12 felt so bad and angry but held his anger in and just walked out dad was so angry as well but did not want to make a big seen at this place but this is very sad and unacceptable for people who work for customer service to treat children this way I understand that who have a right to refuse bathroom or service to anyone but to an innocent child who asked for a water and for a bathroom use and to play like that with him I would understand if it was an adult and maybe depending on the situation but a child... honestly for this Starbucks employees these 2 employees that played around with a 12 year old that way I would have actually complain for you 2 employees to be suspended. it was an asian cashier and a blond lady my son described these 2 that way. I teach my kids to be kind. and also tech them to defend themselves from ppl like this and if he just walked out without telling you nothing that for me shows more because he was upset and very disrespected. I hope the store manager sees this and others around this Starbucks Benicia CA area ...
I am the mother of this 12yr old . he was in this area because he was working with his dad and had just had a quick pickup material at the ACE Hardware next to it. they decided to make a quick Starbucks water stop. before heading back to their job site.
Caramelo crunch is too much ice and half coffe 🤣🤣🤣. The service jocker me allways
Atmosphere: 3
Food: 1
Service: 1
Was my favorite Starbucks compare to other locations. But today my drink tasted like water down coffee I ask for decaf and the made my drink with regular coffee. Light ice and they added extra ice. Order an oatmeal with vanilla sweet cream and also on top paid extra for both. Waste of 15 dollars I ended up in the trash.
This is the best service in the Southampton Plaza to get a coffee and food for breakfast. They know my name every time I walk to the door and when I ordered. This is my favorite happy place.
Atmosphere: 5
Food: 5
Service: 5
What can I say... it's Starbucks.... they have best coffee and breakfast sandwiches out there!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Parking: There is a large parking lot in front
coffee was what i needed. the service was more than i expected. the atmosphere is the same as others.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Very nice people work
Atmosphere: 3
Food: 4
Service: 5
The staff needs to be retrained on how to make cream cold brews. I've ordered dozens from this store and they all come with the thinnest layer of cream. It's supposed to be an inch on the grande at least. I tried to fix this by ordering extra, but once in a while I get an obnoxious 3 inches of cream and less coffee than I wanted. I've stopped enjoying my favorite drink because of this. Please change it.
Atmosphere: 5
Food: 4
Service: 5
this is the worst starbucks,,,,,,, my husband and i ever went to,,,,,,,,, very rude service,,,,,,, coffee was terrible
I was just stopping by here.
Very pleasant experience. The young lady who took my order was very helpful and patient.
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