Domino's Pizza

3264 Adeline St, Berkeley
(510) 420-1155

Recent Reviews

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Cyrus

I’m not sure why I persisted in patronizing this Domino's, but it seems my tolerance for multiple chances has reached its limit.
The chicken sandwich I ordered contained no chicken, just cheese and sauce. Additionally, my 8-piece boneless chicken order was short by two pieces, and the pizza was sparingly topped. To add to the frustration, I witnessed two employees in a heated argument while they were working on my order, which might explain all of these issues.
I called the store to address these issues, but after a near 10-minute wait on hold, I was simply told to return the next day for a remake since they were 'too busy' to address it immediately. Unfortunately, this experience appears to be the final straw for me.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Noga

Best pizza place for the cinnamon bites

LT Preston

This was the worst delivery experience.I have ever had with any pizza delivery. The driver was very arrogant and acted like I was beneath him. He was argumentative and made me have to walk and come to the car instead of ever attempting to find my address which is clearly marked on my door. I had to ask him to stop trying to argue and just give me my food. I will never order delivery from this location again if at all.

Atmosphere: 2

Food: 3

Service: 2

Charchit Dahal

The pizza was burnt

Atmosphere: 1

Food: 1

Service: 1

P K

I figured that Domino’s would be a pretty hard thing to screw up, since it’s standardized recipes. The food is underbaked and the toppings taste like they are not fresh or properly stored.

Atmosphere: 2

Food: 1

Service: 2

Forme

Ordered a pizza and a 2 liter of soda on 11/01 at around 12:30pm. Driver marked order as delivered even though it was ten minutes late, store wouldn't answer when I called. Pizza and soda finally arrived, and it turned out the delivery driver had shook up my soda on purpose before giving it to me. I know it was on purpose because he let it sit long enough to look like it wasn't shaken up! I called to complain and the manager put me on speaker and proceeded to laugh! That kind of unacceptable behavior is the kind I would expect people to be fired for!

Atmosphere: 1

Food: 1

Service: 1

windy cali

The worst - don't ever order delivery here, you won't get it - they claim food was delivered but it certainly was not to me. They don't answer the phone either.

Atmosphere: 1

Food: 1

Service: 1

Rodione

Such friendly people. The manager Ali is real nice and welcoming person

Atmosphere: 5

Food: 5

Service: 5

Namod Pallek K.

Didn’t receive what I ordered and when I called them they said they gave me something else for the order because they ran out of what i ordered. They never called or confirmed with me if I was okay with the substitution rather they made that choice on their own and forced it on me. Management is horrible and I would not recommend going here.

Atmosphere: 1

Food: 1

Service: 1

Jermel W.

Quick service. Always forgets my square cut, but it's ok

Atmosphere: 4

Food: 4

Service: 4

Jocelyn Brooks

If this was not the closest one, I would not order from it.

I don't know how things are in the daytime. However, the night staff and night manager are not great at all. They always mess up our order. We get our food and half of it is not what we ordered at all. When we call to report the issues, the manager always states that he is going to review the order, make the correction and get our right order out to is immediately. One time before, it took over 2 to 3 hrs for us to get out food. I called back numerous times and they did not answer the phone. This last time, 4 days ago, the manager stated he would fix the order and send it out. However, they sent nothing and closed. I had to go the next day, during the day and talk to that manager with my receipt in my hand. Thankfully, she hasn't me my correct food.

That's ridiculous. They need to get things in order and do better.

Food: 3

Service: 1

Aujanae Betouche

I ordered pizza and the delivery was late 30 for minutes The pizza was cold for compensation they said they're going to send another pizza is not even I've been waiting for 2 hours they said they were going to call me back and I never did coming and their customer service is trash

Atmosphere: 1

Food: 2

Service: 1

jazmin Castillo

Order was never delivered , called several times to get update and they kept hanging up. Worst customer service ever. Don’t order delivery.

Service: 1

kuwar lehal

Stag and service great

Atmosphere: 5

Food: 5

Service: 5

Rigoberto Torres

As someone who personally loves Dominos pizza I write this review because this was a terrible experience. First off after eating I felt something stuck on my throat and when I coughed a worm came out. I felt disgusting and regretted ordering the pizza. They also over cheesed the pizza and use expired dough. DO NOT ORDER at this domino’s.

Atmosphere: 1

Food: 1

Service: 1

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