We’ve ordered from this restaurant many times and love the food. This was our first time trying the dessert.
It came in a glass jar, and when I opened the lid, the jar suddenly shattered and caused an injury. It seems the glass may have weakened due to packaging or temperature changes during delivery.
Very disappointing experience. We ordered on 1/30 and immediately reached out to Doordash about it, but have not received any response from Doordash’s legal/claims team, and we have not been able to obtain a refund for the order. They continue to ignore all our follow-ups. It’s incredibly frustrating to deal with an injury situation and be met with silence.
Sydney Lim
Went here last November and absolutely loved it! Me and my cousins got a little bit of everything instead of getting one order per person which I definitely preferred. The place was packed but it was no biggie. Overall, everything was great and would definitely love to come back!
Atmosphere: 5
Food: 5
Service: 5
Maggie Q
Service: The oldest waitress was rude. I did not know that outside drink is not allowed. She came to tell us, and then directly reached out to my unfinished drink and wanted to throw it away without asking my permission. NOT OKAY. This just ruined the whole experience.
Food: We ordered beef tataki, nigiris, kaisen don, yaba, ankimo mousse, matcha Mont Blanc. 200$ in total. Highly recommend kaisen don.
Atmosphere: 3
Food: 5
Service: 1
Deniz Sezer
Service was okay , food wasn’t tasty and expensive, portions are too small
Atmosphere: 4
Food: 2
Service: 5
My Duong
We came 10 min before opening and got a table for dinner on Saturday. The space is small so seating is a bit cramped.
Food: - Tako Wasabi (5/5): good portion, raw and spicy, not for everyone - Beef Wagyu Tataki (3/5): ponzu overpowered any taste of the beef - Mini Kaisen Donburi (5/5): such a treat! It was topped with 3 small pieces of uni and I thought it was worth it for $22. - Garlic edamame (5/5): A MUST!
Atmosphere: 3
Food: 4
Service: 4
Kent Botsford
Wonderful food ...cozy ,Saki kampiiii!!
Atmosphere: 3
Food: 5
Service: 5
Kara Chan
Great food. Authentic Japanese food. Some of the dishes are very adventurous. Highly recommend to make a reservation if possible. It will be a long wait if not and also has a time limit for dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Wagyu Beef Tataki
m long
This place is my second home.
Atmosphere: 5
Food: 5
Service: 5
Ian M
My wife and I have been coming for years and are fully convinced that Kiraku not only deserves a Michelin star but is hands down one of the top 3 best Japanese restaurants in the Bay Area. The menu, nigiri or otherwise, is pure bliss. Thank you Kiraku for so many great memories!
Atmosphere: 5
Food: 5
Service: 5
butternut
Truly a special place. Seafood was fresh and well curated, and their hot dishes were amazing, too. A little cramped inside but that adds to its charm. Reservation is HIGHLY recommended.
I love this place so much every dish is super good.
Atmosphere: 5
Food: 5
Service: 5
Zachary Holtz
Great service! I really appreciated the dragon roll and the sashimi I had. Shout-out to their wonderful staff. The wait time can take a while due to how busy it is sometimes, but I felt accommodated.
Atmosphere: 4
Food: 5
Service: 5
william pham
Sushi was amazing and the servers were really nice.
Atmosphere: 5
Food: 5
Service: 5
Chau Nguyen
Upon arrival we were told by the waitress that it is $30 minimum per person or $60 for two. We spent $0 and went to Kansai down the street and had a great time there.
We’ve ordered from this restaurant many times and love the food. This was our first time trying the dessert.
It came in a glass jar, and when I opened the lid, the jar suddenly shattered and caused an injury. It seems the glass may have weakened due to packaging or temperature changes during delivery.
Very disappointing experience. We ordered on 1/30 and immediately reached out to Doordash about it, but have not received any response from Doordash’s legal/claims team, and we have not been able to obtain a refund for the order. They continue to ignore all our follow-ups. It’s incredibly frustrating to deal with an injury situation and be met with silence.
Went here last November and absolutely loved it! Me and my cousins got a little bit of everything instead of getting one order per person which I definitely preferred. The place was packed but it was no biggie. Overall, everything was great and would definitely love to come back!
Atmosphere: 5
Food: 5
Service: 5
Service: The oldest waitress was rude. I did not know that outside drink is not allowed. She came to tell us, and then directly reached out to my unfinished drink and wanted to throw it away without asking my permission. NOT OKAY. This just ruined the whole experience.
Food: We ordered beef tataki, nigiris, kaisen don, yaba, ankimo mousse, matcha Mont Blanc. 200$ in total. Highly recommend kaisen don.
Atmosphere: 3
Food: 5
Service: 1
Service was okay , food wasn’t tasty and expensive, portions are too small
Atmosphere: 4
Food: 2
Service: 5
We came 10 min before opening and got a table for dinner on Saturday. The space is small so seating is a bit cramped.
Food:
- Tako Wasabi (5/5): good portion, raw and spicy, not for everyone
- Beef Wagyu Tataki (3/5): ponzu overpowered any taste of the beef
- Mini Kaisen Donburi (5/5): such a treat! It was topped with 3 small pieces of uni and I thought it was worth it for $22.
- Garlic edamame (5/5): A MUST!
Atmosphere: 3
Food: 4
Service: 4
Wonderful food ...cozy ,Saki kampiiii!!
Atmosphere: 3
Food: 5
Service: 5
Great food. Authentic Japanese food. Some of the dishes are very adventurous. Highly recommend to make a reservation if possible. It will be a long wait if not and also has a time limit for dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Wagyu Beef Tataki
This place is my second home.
Atmosphere: 5
Food: 5
Service: 5
My wife and I have been coming for years and are fully convinced that Kiraku not only deserves a Michelin star but is hands down one of the top 3 best Japanese restaurants in the Bay Area. The menu, nigiri or otherwise, is pure bliss. Thank you Kiraku for so many great memories!
Atmosphere: 5
Food: 5
Service: 5
Truly a special place. Seafood was fresh and well curated, and their hot dishes were amazing, too. A little cramped inside but that adds to its charm. Reservation is HIGHLY recommended.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I love this place so much every dish is super good.
Atmosphere: 5
Food: 5
Service: 5
Great service! I really appreciated the dragon roll and the sashimi I had. Shout-out to their wonderful staff. The wait time can take a while due to how busy it is sometimes, but I felt accommodated.
Atmosphere: 4
Food: 5
Service: 5
Sushi was amazing and the servers were really nice.
Atmosphere: 5
Food: 5
Service: 5
Upon arrival we were told by the waitress that it is $30 minimum per person or $60 for two. We spent $0 and went to Kansai down the street and had a great time there.
Atmosphere: 1
Food: 1
Service: 1
Good food, nice service
Atmosphere: 5
Food: 5
Service: 5
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