Le Pho Vietnamese Restaurant

Big menu, good stock in the pho

Atmosphere: 4

Food: 4

Service: 5

I had a misunderstanding with the staff/restaurant, and the way they responded has ensured I won’t be returning here.
I ordered through their website for pickup. It was my first time ordering at this restaurant. Under my pho order, I selected the $4 vegetables option. Since it was under the Pho, I assumed it meant extra of the pho veggies(bean sprouts/etc). When I went in to pick up, I asked “is there extra veggies for the pho in the bag?”, they said yes. So I left and went home.
I got home, opened the bag, and found sautéed vegetables, not pho veggies. So I called, upset, and told them I was not happy to have to drive the 10 minutes back to the restaurant to get the extra pho veggies that i ordered.

Upon reaching the restaurant, the staff had an attitude, and rudely explained if I wanted extra pho veggies, I would have had to go to the “sides” menu and choose the “bean sprout plate” option.

If I’m ordering online for the first time, HOW AM I SUPPOSED TO KNOW THAT? It’s common sense that if you want to order extra pho veggies, that option would be where I had initially picked it-inside the actual pho menu.

The staff was so rude about it instead of being understanding that a new customer would not know this. On top of that I asked them before I left and as the menu experts, that would have been the time to clarify if I meant the bean sprout plate, or the sautéed vegetables.

There are no descriptions or photos on their online ordering menu, so it is the restaurants fault. I put the vegetables order UNDER the pho, so I think common sense would dictate that I actually meant extra pho veggies.

I won’t be coming back here. I was rightfully upset since I asked them if the extra pho veggies were in the bag before I left. I am not an employee at your restaurant, so if you don’t have descriptions under your menu items, how is it my fault if I misunderstood “vegetables” under the pho item as being the ‘bean sprout plate’? It doesn’t even state that the ‘vegetables’ are cooked or even what kind of vegetables they are.

Atmosphere: 4

Food: 3

Service: 2

The pho is pretty good. But my main complaint is about the banh mi. I ordered the pork bbq one, and I can taste that the meat was not cooked in fresh oil, there is a strong smell of over-used oil. Very unpleasant. I like the shop and I hope they can see this review and make some changes

Atmosphere: 5

Food: 3

Service: 5

The quality of the oil was bad. I got indigestion. It seemed like the food was precooked and then cooked again to serve. Not fresh.

Don’t order large and pay extra, the portions are the same. Very small portions here

Atmosphere: 3

Food: 3

Service: 3

Had the pho and egg rolls, both were pretty middle of the road but not bad!

Fine food, but not worth the cost or delay. Once, when placing a phone order, I was told 10 minutes. Food was finally ready after almost 40 minutes, and most of it was cold.

Atmosphere: 2

Food: 3

Service: 1

Popped in for a Bahn Mi to-go and got the lemongrass tofu. The sandwich was mostly bread. The tofu and veggie filling was surprisingly minimal. The lemongrass sauce was tasty though. Not sure if I’ll go back to try others dishes. Too bad - it’s a cute place.

Atmosphere: 4

Food: 2

Service: 4

I've gone here a few times now and I think they may be my current favorite pho spot. It's not like I've had anything super out of the ordinary here, but if I want good pho I go here now.

Atmosphere: 4

Food: 5

Service: 5

This was my first time visiting this Thai restaurant and it did not disappoint. I have the curry chicken that was extremely delicious.

Atmosphere: 5

Food: 5

Service: 5

We’re no Pho professionals but we’ve had hella pho being in Oakland. The worst pho we’ve had. The broth was so bland yet so damn salty. I didn’t finish my pho. Def would Not recommended

Pros: The turmeric chicken bahn mi was good and tropical green tea.

Also, how the hell did we just spend $70 on nasty pho! Wouldn’t be us twice.

Atmosphere: 3

Food: 1

Service: 3

Very friendly and lively! Great food loved the bahn mi lemongrass beef sandwich.

Atmosphere: 5

Food: 5

Service: 5

Yummy food. Loved the pork chop plate and Pho. Very clean and spacious. Owners are super nice and attentive great customer service.

Amazing food with outstanding service!!

Best clay pot in town. Wonderful staff, delicious food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Pork Chop Tofu PO - Com Suon Dau Hu Chien