McDonald's

1998 Shattuck Ave., Berkeley
(510) 843-1500

Recent Reviews

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Hector

I always use the app to order and I haven’t had any issues with getting my order. It’s always correct and the food is always warm. I will say that the atmosphere isn’t that good.

Atmosphere: 3

Food: 5

Service: 5

Mcfishsandwhich

You have to wait a long time for service. You would think the number system in tandem with the super strong wireless network,things would be supersonic speed in the drive thru . Tsk tsk fellow patron great service was un Alived in the early two thousands. If u are just craving Mac Donald’s and your bestowed with the patients of a gawd them slide thru don’t drive they get you order hella wrong 🤭

Atmosphere: 3

Food: 3

Service: 2

Mohana Chatterjee

Complete different tastes from the ones we get in India. It's pretty good actually especially the fish burger.

Atmosphere: 5

Food: 5

Service: 5

Emilio Varela

Food sucks! Service matches the food that sucks. Atmosphere created by the food and service that sucks!

Atmosphere: 1

Food: 1

Service: 1

marjo hughes

you no longer place your order with a living human being, you place your order on the touchscreen kiosks they have near the customer counter. if you're paying with a card or an app with your phone then I assume you're all good and they just call your order when it's ready. BUT if you're not a digitally augmented human being and are still paying with physical cash, I guess you just have to figure out that you have to go to the counter and flag down one of the employees and let them know that you need to pay for your order at which point they take your cash and only then will they start to make your order. the kiosk doesn't say anything about it when you are finalizing your order and there are no signs indicating anything about the payment process if you're a cash customer. so I stood there for a while watching people with numbers after mine getting their orders, thinking they were going to call my number so that I could pay for my order but no, they just completely ignore your order or it doesn't even show up on their screens on the food production line until you go up and flag someone down to do the cashier thing. it just seems weird and impersonal and I find it strange that neither the kiosk or the store signage has any mention of how to proceed if you're paying with cash. last I checked physical cash isn't being phased out, but maybe I'm just old and stubborn.

Atmosphere: 1

Food: 3

Service: 1

izzy

THIS PLACE IS THE WORST MCDONALDS I HAVE EVER BEEN TOO!!! First of all, the food was awful and they don't even do refills! The service was bad too!!! I waited almost half an hours just for some drinks and food! The atmosphere was even worse! It was dirty everywhere and there was this woman half naked sleeping. That made me loose my appetite within seconds!

Atmosphere: 1

Food: 1

Service: 1

Julia Downes

No drive thru and reeks of piss

Atmosphere: 1

Food: 4

Service: 4

Ahdam Brown

They charge you extra for the cup, when you purchase your drinks.

Atmosphere: 2

Food: 3

Service: 2

Andrea R

Location had no parking. Street parking only. Homeless man sleeping on a bench inside a few feet from were we were eating and service was slow.

No welcome upon entering. No cashier present upon entering. Ordered at the kiosk.
Got my moms order wrong twice.
1st time put cheese on her sausage and egg sandwich
2nd time they gave her the wrong sandwich with no cheese. (She was given a ham biscuit sandwich)

She just ended up eating it.

If you're ordering off the app and picking up, its okay. Wouldn't recommend dinning in unless you have too.

Also a lady was on her cellphone, dinning in, blasting her conversation on the speaker phone at 8am.

Atmosphere: 1

Food: 4

Service: 2

Gauss Haley

They call the number 1607 to “1627”, and no one is responsible to the number mismatch, making me wait there for another 10 minutes

Service: 1

Robert Morales

Sometimes slow on their service

Atmosphere: 4

Food: 4

Service: 3

Victoria Boozer

Busy busy busy.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 20 PC Spicy Mcnuggets and 2 Medium Fry, Mcdouble, Quarter Pounder Hamburger

Kiet Nguyen

Ordered a french vanilla ice coffee here and it tasted like ass. There is also an extra charge for plastic cup. 😤

jene McGee

How yal run out of ketchup 🤦🏽‍♀️😂Attitudes by mid 30s adults is insane lol . Please rehire high school or elders the location will be better.

Atmosphere: 1

Food: 1

Service: 1

Ancient Proof

It's a McDonald's....you know what you getting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, World Famous Fries

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