Their product is pretty good EXCEPT the SALT content is on the high side. If they can cut a little that would be perfect!
Anyway, everyone is watching out for their sodium intake. Right now I kind of reluctant to buy their stuff due to the saltiness
Atmosphere: 4
Food: 4
Service: 3
Grace Gallego Rebullida
Best kouign amann! Heavenly.
Food: 5
Service: 5
Caitlyn Kilgore
Best kouign amans ever and lots of seasonal options. Not my favorite croissant in the area though.
Food: 5
Service: 5
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns
Wen-Chia Parker
Amazing baked goods and pies so
Atmosphere: 5
Food: 5
Service: 5
Y K
Love the breads here, but the service at the front gate wasn't good.Decided to visit this place after visiting Oakland location several times.We had to wait outside of the entrance for a bit, which wasn't too bad. When the door opened and the women who works there came out, she didn't seem to bother to ask any questions but just told us to go to the app and slide to right for pick up, and shut the door.I didn't order through the app and didn't know they had one. I guess she must have assumed it was through a delivery app?..Anyway, I asked a lady behind me what to do if my order was through the web. She stated to let her know, which we tried but got abruptly cut off.During the wait at the outside, we also saw her(the worker) bag the breads in a rough way. The sounds of bread hitting the table were quite loud so I could hear them outside of the closed door. As a family who loves breads/baking, we don't want our breads hitting the table while being handled.A few minutes later, the worker opened the door again, and I told her my order was through the app, and she was, "Oh, then you could've told me!" ...My husband pointed out that we were trying to, but she abruptly cut us off, which then she finally apologized.The thing that made me feel more bad about the service is... after the worker noticed that we were the ones who made a huge order; her demeanor changed and was more welcoming.Although her customer service changed in one snap, I was still worried after witnessing how she was bagging other orders. Fortunately, my breads were placed in the paper bag softly, which was good.The sad part is that they missed some of our orders, and we realized after we got home. When we were there to pick up, there was no notice of missing items. I wonder if the worker double-checked for the order (mind you, my order was placed 1wk before the pick up).From my past visits to the Starter bakery in Oakland, they seemed to check the order better, even if the order was placed a day before(less then24hrs). My orders were always packed nicely. If anything missing, they notified me right at the pick up and even processed the refund beforehand, or asked if anything I wanted to get substitude instead.After this whole thing happened, will I ever go back to this bakery? Maybe, as there are some pastries I can not get from the Oakland location, and I think their breads are worth of 1+hrs driving.Compare to the Oakland location? I'd prefer Oakland location more. Can't believe the main location's customer service is far below than its branch location.I do hope the front gate person is more kind and has more attention to detail.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns
Steve Tafolla
I bought a gift certificate for family. I entered the wrong email. I contacted the bakery who helped me fix the problem. Thank you!
Teresa Head-Gordon
While Starter Bakery might be fine as a walk-in customer, you can't count on them for any pre-order, especially before Thanksgiving. I placed a $92 order on November 8, and on Wednesday the day before Thanksgiving they had buried and forgotten it. After recovering it they could only fulfill half of it. And finally, if you think you might be getting fresh Parker rolls for the day, no, its just a pack probably previously frozen. I am assuming frozen because otherwise they must not have been fresh as they felt somewhat hard. I then cancelled the whole order and bought an alternative elsewhere. They did promptly refund the $92 later on Wednesday.
Atmosphere: 2
Food: 2
Service: 1
Amanda S.
My favorite bakery, and I am super-picky! The citrus pie with brown sugar meringue is heaven. The best quiche I’ve ever had! Super-moist! I get their goods once a week, but it’s not enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns, Fruit Pies
Rob Asher
Not a store.
Jo Wheeler
Picked up 2 Too Good To Gos for a total $25 . This has to be almost $100 in delicious baked goods. Including a whole pie which says it retails for $30. The Kouign Amann is a must!! I can't wait to eat my way through these bags. Sorry we put away everyone before taking pics.
Outstanding baked goods. Starter supplies many coffee houses and restaurants with baked goods and has a retail shop on College Ave in Oakland.
C. Yap
A hidden jem. I accidentally discovered Starter Bakery last week, and bought some to share with my spouse at home. Both of us were blown away by the taste, texture, and quality of the bakeries. Growing up in Bay Area for 40+ years, this is probably the best bakery we've tasted in Bay Area.
Mae Knat
Your bakery products are wonderful…but your website’s on-line ordering is miserable.Half the time I have to give up because I can’t place an order. Such a shame!
yvonne
It's the best best stuff. Yummy ? ? ? ? ?
sivan
For years I've been buying Starter Bakery's delicious pastries through my local Martha Brother's location but you can't beat getting them from their new retail location FRESH & WARM! Do yourself a favor and make sure to get a pretzel croissant and a chocolate babka in addition to everything else you plan to buy. And while you're there get me a few, too!
Their product is pretty good EXCEPT the SALT content is on the high side. If they can cut a little that would be perfect!
Anyway, everyone is watching out for their sodium intake. Right now I kind of reluctant to buy their stuff due to the saltiness
Atmosphere: 4
Food: 4
Service: 3
Best kouign amann! Heavenly.
Food: 5
Service: 5
Best kouign amans ever and lots of seasonal options. Not my favorite croissant in the area though.
Food: 5
Service: 5
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns
Amazing baked goods and pies so
Atmosphere: 5
Food: 5
Service: 5
Love the breads here, but the service at the front gate wasn't good.Decided to visit this place after visiting Oakland location several times.We had to wait outside of the entrance for a bit, which wasn't too bad. When the door opened and the women who works there came out, she didn't seem to bother to ask any questions but just told us to go to the app and slide to right for pick up, and shut the door.I didn't order through the app and didn't know they had one. I guess she must have assumed it was through a delivery app?..Anyway, I asked a lady behind me what to do if my order was through the web. She stated to let her know, which we tried but got abruptly cut off.During the wait at the outside, we also saw her(the worker) bag the breads in a rough way. The sounds of bread hitting the table were quite loud so I could hear them outside of the closed door. As a family who loves breads/baking, we don't want our breads hitting the table while being handled.A few minutes later, the worker opened the door again, and I told her my order was through the app, and she was, "Oh, then you could've told me!" ...My husband pointed out that we were trying to, but she abruptly cut us off, which then she finally apologized.The thing that made me feel more bad about the service is... after the worker noticed that we were the ones who made a huge order; her demeanor changed and was more welcoming.Although her customer service changed in one snap, I was still worried after witnessing how she was bagging other orders. Fortunately, my breads were placed in the paper bag softly, which was good.The sad part is that they missed some of our orders, and we realized after we got home. When we were there to pick up, there was no notice of missing items. I wonder if the worker double-checked for the order (mind you, my order was placed 1wk before the pick up).From my past visits to the Starter bakery in Oakland, they seemed to check the order better, even if the order was placed a day before(less then24hrs). My orders were always packed nicely. If anything missing, they notified me right at the pick up and even processed the refund beforehand, or asked if anything I wanted to get substitude instead.After this whole thing happened, will I ever go back to this bakery? Maybe, as there are some pastries I can not get from the Oakland location, and I think their breads are worth of 1+hrs driving.Compare to the Oakland location? I'd prefer Oakland location more. Can't believe the main location's customer service is far below than its branch location.I do hope the front gate person is more kind and has more attention to detail.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns
I bought a gift certificate for family. I entered the wrong email. I contacted the bakery who helped me fix the problem. Thank you!
While Starter Bakery might be fine as a walk-in customer, you can't count on them for any pre-order, especially before Thanksgiving. I placed a $92 order on November 8, and on Wednesday the day before Thanksgiving they had buried and forgotten it. After recovering it they could only fulfill half of it. And finally, if you think you might be getting fresh Parker rolls for the day, no, its just a pack probably previously frozen. I am assuming frozen because otherwise they must not have been fresh as they felt somewhat hard. I then cancelled the whole order and bought an alternative elsewhere. They did promptly refund the $92 later on Wednesday.
Atmosphere: 2
Food: 2
Service: 1
My favorite bakery, and I am super-picky! The citrus pie with brown sugar meringue is heaven. The best quiche I’ve ever had! Super-moist! I get their goods once a week, but it’s not enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starter Bakery Kouign Amann and Morning Buns, Fruit Pies
Not a store.
Picked up 2 Too Good To Gos for a total $25 . This has to be almost $100 in delicious baked goods. Including a whole pie which says it retails for $30. The Kouign Amann is a must!! I can't wait to eat my way through these bags. Sorry we put away everyone before taking pics.
Restaurantji Recommends
Outstanding baked goods. Starter supplies many coffee houses and restaurants with baked goods and has a retail shop on College Ave in Oakland.
A hidden jem. I accidentally discovered Starter Bakery last week, and bought some to share with my spouse at home. Both of us were blown away by the taste, texture, and quality of the bakeries. Growing up in Bay Area for 40+ years, this is probably the best bakery we've tasted in Bay Area.
Your bakery products are wonderful…but your website’s on-line ordering is miserable.Half the time I have to give up because I can’t place an order. Such a shame!
It's the best best stuff. Yummy ? ? ? ? ?
For years I've been buying Starter Bakery's delicious pastries through my local Martha Brother's location but you can't beat getting them from their new retail location FRESH & WARM! Do yourself a favor and make sure to get a pretzel croissant and a chocolate babka in addition to everything else you plan to buy. And while you're there get me a few, too!
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