sweetgreen
1890 Shattuck Ave., Berkeley
(510) 990-8262
Recent Reviews
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Service and food here is always great. Salads are filling and can be modified if necessary to fit any dietary needs. Sweet potatoes with the hot honey mustard are always a must fot me to get as well.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious pity for the very bad service they offer They must change the staff.
Atmosphere: 5
Food: 5
Service: 1
Friendly staff, you can tell they enjoy working there.
The only issue, which I believe once resolved will greatly improve the overall experience, is the checkout process. It gets too crowded, and there doesn’t seem to be a clear system in place.
All the staff crowd around the register, which creates confusion. Also, the area where utensils are placed should be moved to a different location to reduce traffic in that space.
I ordered Khimchi cucumber bowl. I was too sweet, sweet beyond tolerance.
Food: 1
very slow. online orders are often 10-30 minutes late, even at 3pm with few other customers. beginning to question my sanity every time i come back. hopefully the mendocino farms opening up across the street is better! 🤞🏼
The order process is about the worst I have experienced. Yo have to create an account. You have to save your credit card to your account. No Apple Pay. You will be responsible for all orders on your account, yet you have no way of properly securing your personal information.
The worst sweetgreen I have ever been to. I have placed multiple orders that take an incredibly long time, but today was unfathomable. I placed a pickup order at 7:15 that said it would be ready at 7:35. It is 8:30 and I am still waiting for my salad. There are not enough workers for the demand, and it shows. I will not be coming back.
Food: 3
Service: 1
Very slow, was not worth the wait as they gave me a pretty empty bowl. I paid $20 and some change for them to barely make it to half way. Unfortunately I attribute this to the store being understaffed. More so then anything this is a poor run store which needs to more staff.
Atmosphere: 1
Food: 2
Service: 1
Very long line today—bad experience. I waited here for an hour and asked three workers, and they all said they were working on it.
Atmosphere: 1
Food: 1
Service: 1
I really like the food here but the staffs are super slow I have to wait 45+ go get my food.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Lazy staff and understaffed sweetgreen location in general. Extremely long wait times at this location both in store and through DoorDash/uber eats. Everytime I order from this location there is some sort of issue.
Atmosphere: 1
Food: 1
Service: 1
Bathroom was broken and person was unhelpful.
The experience was great The food came out pretty fast The staff was helpful and had good positive attitudes and answered any questions we had!
Atmosphere: 4
Food: 5
Service: 5
Apparently, you can’t order in person because the physical store only exists to facilitate online ordering. Walking in to be told “you can order online and come get it.” is the most ass backwards thing I’ve experienced in a minute.
Atmosphere: 1
Food: 1
Service: 1
The food is great, but both times I’ve mobile ordered, I’ve been waiting 45 minutes PAST my pick up time. It’s ridiculous and I don’t want to come back here.
Atmosphere: 3
Food: 5
Service: 1
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