Jeni's Splendid Ice Creams
$$ • Ice Cream
Hours:
445 N Beverly Dr, Beverly Hills
(424) 757-6498
About Jeni's Splendid Ice Creams
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Jeni's Splendid Ice Creams Reviews
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Disappointed to say that the web reviews online are totally inaccurate. I left a note glowing review for the double dough and eve after signing in (with the login I used to purchase the shipment of ice cream), I was unable to up or downvote other reviews. I also noticed that they all had the same amount of votes..seems to not be transparent….we will see if the review shows up later. I will say that the shipment did arrive on time (ordered and chose a future date).
There's NOTHING to recommend. *zero response from customer service (phone ALWAYS reverts to answering machine and never had any of my 8, yes, 8 calls teturned).
*No email reply after an order was NEVER delivered (i say never, but hey it's only been a month late. who knows?)
*Did I mention NO delivery? One month past order AND bank account charged-- NO delivery
*Who knows whether I'd recommend the ice cream, never got that far.
p.s. they DO however know how...read full review
My entire order arrived damaged. The ice cream arrived frozen solid but appears to have melted and been re-frozen at some point. I took a spoonful out of one pint and the taste was off. Very odd and unlike any other time I've ordered. I emailed customer service the day it arrived 1 week ago and again a few days ago and no response. No resolution. I also called. No answer. An automated system just says to leave a message and someone will contact me. This is unlike Jeni's. I've...read full review
Ratings
Menu
Hours
| Monday | 12 - 11PM |
| Tuesday | 12 - 11PM |
| Wednesday | 12 - 11PM |
| Thursday | 12 - 11PM |
| Friday | 12 - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 11PM |
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Jeni's Splendid Ice Creams is a charming and quiet shop that offers a variety of delectable flavors. The service is friendly, with staff members eager to assist indecisive customers. The ice cream is made with fresh, high-quality ingredients and is available in cones or pints. Popular choices include Gooey Butter Cake, Blackout Chocolate Cake, and Salted Caramel. Recently, a gluten-free Gooey Butter Cake flavor has become a favorite, especially for those with dietary restrictions. Customers praise the freshly made waffle cones that are crunchy and delicious, and many enjoy trying the unique flavors such as the sweet and creamy Buttermilk Confetti Birthday Cake. The inviting atmosphere and polite, happy staff create a great experience. While prices may be a bit high, the overall experience is well worth the cost. Jeni's is a must-visit destination for ice cream lovers, offering a blend of Midwest creamery magic and Beverly Hills luxury.