We went close to closing time so I wasn’t expecting anything fresh but I was happily mistaken. The food was so good and fresh and the gentleman at the drive thru was really nice and had great customer service!
Brian Nickel
No outlets for charging
Dave Knapp
This was hands down the BEST EPL in SoCal!! My burrito was packed FULL of chicken to the last bite. My wife didn't realize until she received her 2 avocado tacos that she could get corn tortillas - she simply asked for 2 plain corn tortillas, and they made her a second plate. The avocado tacos were super fresh and also PACKED with chicken - she actually made 2 tacos out of 1 when we got home that night. They were THAT good!! Bravo to this EPL!!
Atmosphere: 5
Food: 5
Service: 5
Maro Viajerito
Good. Place. Excellent chicken. But the tortillas were cold.
Atmosphere: 3
Food: 3
Service: 3
Gena Gibling
This place habitually closes early. The last time I tried to go the doors were unlocked and I went in and started my order on the self service kiosk. After I was well into placing my order someone came up to me and said they were closed. It was 750pm and they close at 830. I have had rude service here every time I have visited. It's too bad because the food is tasty, but the service is definitely a turn off.
Atmosphere: 1
Food: 4
Service: 1
Annette Ramsey
Foods aweful, they need new owners counter people don't even speak they just look at you and stare
Atmosphere: 3
Food: 1
Service: 1
Timothy Patrick
Internet says closes at 9:30. Went on at 9:00. Was told they were closed. While I sat in the parking lot, another customer went in and was served. Asked him why and he said he didn't know. They are open. Went in and asked and was told something about him ordering chicken so he was ok, but they were closed. Very angry.
Service: 1
Pablo Martinez
Horrible food and horrendous service.
Atmosphere: 1
Food: 2
Service: 1
Utsav rana
Really good healthy food and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl, BRC Burrito
Sondra Hr
The worst place .Eww dirty kitchen and food tastes horrible.
Recommended dishes: Churro, Grande Avocado Chicken Bowl, 12pcs Leg&Thighs with Free Tortilas
Eduardo Morales
The chicken was very dry, the mac and cheese was very old, the mash potato was very dry and to top it off, the workers, a woman and a man, were kissing next to the ice machine, very unprofessional.
Atmosphere: 3
Food: 1
Service: 1
Charles Salyer
Pollo loco has gone downhill fast. This was the smallest chicken I have ever seen. It's mostly dark meat even after asking for white. Sides were only partially filled containers. Every table was dirty.
Atmosphere: 1
Food: 2
Service: 4
Colin C
Best El Pollo Loco I’ve had. Large portion, tasted great, and they had nice 4th of July decoration for the holiday. Not sure why the mediocre reviews for this place.
Atmosphere: 5
Food: 5
Service: 5
Simon Cabrera
Tried the poblano chicken wrapped quesadilla and was very surprised. Definitely tastes more like a sit down restaurant item, recommend it. Ordered a breast on the side, kinda small but very good...
Drive-thru at this location was non-stop so seems like food isn't sitting around. Now the dining area is another story, was pretty empty and more on the dirty side. Tables were dusty and the floors were dirty. Overall you can't go wrong with Pollo Loco.
We went close to closing time so I wasn’t expecting anything fresh but I was happily mistaken. The food was so good and fresh and the gentleman at the drive thru was really nice and had great customer service!
No outlets for charging
This was hands down the BEST EPL in SoCal!! My burrito was packed FULL of chicken to the last bite. My wife didn't realize until she received her 2 avocado tacos that she could get corn tortillas - she simply asked for 2 plain corn tortillas, and they made her a second plate. The avocado tacos were super fresh and also PACKED with chicken - she actually made 2 tacos out of 1 when we got home that night. They were THAT good!! Bravo to this EPL!!
Atmosphere: 5
Food: 5
Service: 5
Good. Place. Excellent chicken. But the tortillas were cold.
Atmosphere: 3
Food: 3
Service: 3
This place habitually closes early. The last time I tried to go the doors were unlocked and I went in and started my order on the self service kiosk. After I was well into placing my order someone came up to me and said they were closed. It was 750pm and they close at 830. I have had rude service here every time I have visited. It's too bad because the food is tasty, but the service is definitely a turn off.
Atmosphere: 1
Food: 4
Service: 1
Foods aweful, they need new owners counter people don't even speak they just look at you and stare
Atmosphere: 3
Food: 1
Service: 1
Internet says closes at 9:30. Went on at 9:00. Was told they were closed. While I sat in the parking lot, another customer went in and was served. Asked him why and he said he didn't know. They are open. Went in and asked and was told something about him ordering chicken so he was ok, but they were closed. Very angry.
Service: 1
Horrible food and horrendous service.
Atmosphere: 1
Food: 2
Service: 1
Really good healthy food and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl, BRC Burrito
The worst place .Eww dirty kitchen and food tastes horrible.
Restaurantji Recommends
Nice cozy restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro, Grande Avocado Chicken Bowl, 12pcs Leg&Thighs with Free Tortilas
The chicken was very dry, the mac and cheese was very old, the mash potato was very dry and to top it off, the workers, a woman and a man, were kissing next to the ice machine, very unprofessional.
Atmosphere: 3
Food: 1
Service: 1
Pollo loco has gone downhill fast. This was the smallest chicken I have ever seen. It's mostly dark meat even after asking for white. Sides were only partially filled containers. Every table was dirty.
Atmosphere: 1
Food: 2
Service: 4
Best El Pollo Loco I’ve had. Large portion, tasted great, and they had nice 4th of July decoration for the holiday. Not sure why the mediocre reviews for this place.
Atmosphere: 5
Food: 5
Service: 5
Tried the poblano chicken wrapped quesadilla and was very surprised. Definitely tastes more like a sit down restaurant item, recommend it. Ordered a breast on the side, kinda small but very good...
Drive-thru at this location was non-stop so seems like food isn't sitting around. Now the dining area is another story, was pretty empty and more on the dirty side. Tables were dusty and the floors were dirty. Overall you can't go wrong with Pollo Loco.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chips
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