La Pergola Trattoria

One of the best Italian restaurants in Big Bear!! 🐻

The staff was all right a lot of people just standing around talking. Surprisingly that did not offer any bread which is a common thing for an Italian restaurant. We ordered pizza that was burnt a panini sandwich that was terrible and fried calamari that was so chewy was hard to eat. Probably one of the worst restaurants I've been to up here period would not recommend.

Excellent restaurant. Good and fast service. Wait staff was friendly. Food was excellent. We split the lasagna plate which was huge. Also had a side order of cheesy garlic bread. Also very good. The outdoor patio is a must do.

Upscale Italian dishes. Dog friendly patio. Full bar. Do other diners a favor, leave your annoying kids at home.

Came here to see Bob Dylan. That didn't happen, but by a stroke of luck came across this place. The food was incredible and the service even surpassed it. Try the fungi pizza with truffle oil!

Great food and great service. We had the best food and desserts in Big Bear! Everything was perfect! We will definitely come back here!! Finished with a cup of Cappuccino and it was perfect!! Thank you!!!!

This place exceeded my expectations. Great fresh, crunchy calamari. Fresh delicious salad, Our server Donald was exceptional!! I have nothing but wonderful things to say. Highly recommended and the most perfect cocktails 🎉🎉🎉🎉🎉🎉🎉

Sat on beautiful new patio. So nice, relaxing with lights strung on new pergola cover, curtains flowing in breeze, fountain. Great menu, food, service, and atmosphere ! Outside dining also beautiful but we'd eaten indoors last visit. Weather was perfect to dine outside.

An Italian restaurant which doesn't provide bread with the meal is like a, Mexican restaurant without chips and salsa, they suck big time. My wife loves a cup of coffee after a meal, to bring her luke warm coffee is an insult. There is no pride here, don't call yourself an Italian restaurant if you've got no pride.

An absolute waste of money. Food wasn’t good, service was even worse. A big disappointment

Worst place, poor service, too much experience.
Foods taste like fast food restaurants

We were happy with everything in general.

Atmosphere: 5

Food: 5

Service: 5

Charming Spot, Delicious Food, and Outstanding Service
We recently dined at La Pergola and were thoroughly impressed. The location is perfect, nestled in the heart of The Village, which was beautifully decorated with Christmas lights during our visit. It added a lovely touch to the overall ambiance.
We were blown away by the service – truly 5-star quality! The staff was attentive, friendly, and made us feel very welcome.
The food was delicious. We particularly enjoyed the Pasta Alfredo Di Verde, which was a pleasant surprise. It wasn't something we would typically order, but it was recommended, and we were not disappointed!
We were so full from our meal that we couldn't resist taking a cannolo to go. And let me tell you, it was a great decision! We devoured it later, and it was the perfect sweet treat to end our experience.
Overall, La Pergola provided a wonderful dining experience. The combination of delicious food, impeccable service, and charming location makes it a must-visit when in Big Bear. We highly recommend it!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Alfredo Diverde

Arrogant staff! We read the reviews but decided to give it a try anyways.
The lady at the front was actually super nice and our waitress, Michelle was nice. We ordered and everything appeared to be doing well. We got our drinks relatively quickly. After 30 minutes we got our first appetizers. My wife ordered a Lemoncello Spritz (not Santa Margarita Spritz with Lemoncello), and the drink came but had barely any lemoncello. My wife took long before deciding she was not enjoying the drink. (this was our mistake, she should have immediately mentioned this to the waitress) WHen she was half way the drink, she told me she could barely taste the limoncello. So I encourage her to mention this to our waitress nonetheless. So we asked Michelle if she could fix it (by adding more Lemoncello) and she went to the bar and came back and bluntly said "that was the recipe", and they had cameras to prove they had poured their recipe in the cocktail, and if she wanted more she would have to pay for another shot of Lemoncello. (THey use Villa Massa Lemon Liquor, which a bottle costs 27 USD, so a splash of it to fix our instasifaction would have been minimal cost). Also, the fact that that is their recipe, and they have cameras to prove they did it correctly is entirely irrelevant. I have had 2 restaurants, and a spirits business myself, when a costumer asks for a drink fix, you dont hesitate. We thought it was completely out of line, specially for a restaurant that is priced as if you were in a super expensive restaurant in New York. So we took the hit, and waited, and waited and waited for the rest of our food. Our three children were hungry, tired and desperate to get our food. So my wife, after the experience with square by the book minded waitress Michelle, stood up and went to ask to the Manager Cora about our food as we had waited for more than one hour for 2 pizzas and one pasta. Instead of descalating as a savy manager should do, she rudely told her that there were times for food to be made and that when the food was ready they would serve it. This of course, made my wife feel bad. She came back later to the table (Cora), a bit more calmed, (still with a weird face) and said the food was almost ready, this is a restaurant that sells a lasagna for 35 dollars! Michelle later came back again to check if the food was alright. I now know it was Cora the one that decided it would not make sense to splash a bit of Lemoncello to fix my wife's drink too. ALthough we understand this is their busiest time of the year, you would expect they prepare accordingly with additional staff to make sure you dont have to wait that long for your food. Again, please keep in mind they charge super high prices so expect super high service, right? Another unusual fact, is that they charge a 3% fee for using your debit or credit card to pay. I guess I would be ok in Costco, where margings are so tight that not doing so would really affect their profitability, but not in an expensive restaurant. Anyways, You would expect much better service and empathy from Cora, the General Manager! Not coming back ever, nor do we recommend the management. Pizza was very good, the pasta was pretty average but the experience in general was not good because of how Cora handled the whole situation.

Atmosphere: 2

Food: 3

Service: 1

It’s a cozy place, the staff is very nice and the food is great too

Atmosphere: 5

Food: 5

Service: 5