this place seemed like a good spot at first we get seated at the back of the restaurant in a corner which is fine but a waitress takes our order and tells us her coworker gave her a broken ordered tablet and laughs about it. she starts taking our order and after she’s done, she walks away mind you i went with just 4 people including me she doesn’t come back until like 30 minutes pass by. she comes back to tell us that she put our ticket for our food down. LIKE WHAT BARELY! okay fine we wait LONGER another waiter sees me and my family sitting doing NOTHING! and proceeds to asks us “are you guys waiting for your food?” EXCUSE ME!! LIKE NO IM JUST SITTING HERE STARVING!! this was beyond disappointing so we told our server that if the food doesn’t come out in 10 minutes we’re leaving. she says the food is being made and we ask what are we waiting for? she said well the salad has been made and your tacos and burrito are getting started on. i’m sorry but 40 minutes just for a salad to be made. baby i can make a salad in 2 minutes. also there was a bigger table next to us drinking and ordering so much stuff and receiving it in like 10 minutes. i’m not sorry but beyond disappointing i wouldn’t go and i checked the reviews their food is just as bad as their service.👎🏻👎🏻👎🏻
Miriam Carmona
Decent food, but they were out of a lot of items like waffles and red sauce. Eggs weren’t cooked as ordered. Service was okay, but we were very put off when we noticed that the mandatory 18% service charge for parties of 6 or more was applied to our check of 4 people. Pretty sure that this was not an honest mistake, and we didn’t notice until after leaving additional tip. I wonder how many times the employees are adding this charge on to checks.
Atmosphere: 4
Food: 3
Service: 2
RescueK9s
Small Mexican restaurant located in a downtown-like district in Big Bear called The Village. They are small but offer indoor and outdoor seating, as well as a bar. Their margarita menu is pretty unique.
This place has SUCH a cute vibe but their food and service are a miss - bland, flavorless proteins and inattentive staff. Prices are high like most places on the mountain. Very disappointing!
Atmosphere: 4
Food: 2
Service: 2
Luis Arellano
Very solid MID Mexican inspired food. I say Mexican inspired because it was not authentic. Ordered the steak wet burrito and both my brother and I could not eat more than one bite, it tasted like they used El Pato sauce or something from a can instead of real enchilada sauce. We had to send them back. The shrimp bites were burnt and the “chipotle mayo” had no flavor. Taco Bell would have been better.
Atmosphere: 4
Food: 2
Service: 4
Blanca Viviana
If you have a question about hours or services and you call them, it’s better to speak English because the lady who answers the phone is rude if you ask something in Spanish.
Ronnie Perchez
Service was very good. Our waitresses was very kind and attentive. That being said, I don't plan on coming back. My margarita was overpriced and I'm not sure there was any alcohol in it, and it was just average tasting. My tacos were mostly fluff. The fish taco had two or three thin strips of fish (like it was torn apart) and the tortilla was just filled with lettuce/cabbage. I felt the lack of protein as I held the taco in my hand. There were three small shrimps in my shrimp taco, and the tortilla was medium sized. The cheese enchiladas were cold and the cheese inside was not melted at all. The chips were OK, but some of them were still chewy and undercooked.
Atmosphere: 5
Food: 2
Service: 5
Molly Breckley
We wanted to debunk a few one star reviews we saw, first of all our food did not take even close to an hour to come, our waiter Anthony was amazing kindest man on the face of the earth, the drinks were great and the food was not bland at all. Will be coming back here (not Outback or claim jumpers) next time we’re in big bear! This place is bussin, Ryan Trahan needs to come rate this place, if I could give it six stars I would. GET THE BIRRIA TACOS!!!!! 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Itzeel Fernandez
Good service but horrible food.
Atmosphere: 4
Food: 1
Service: 4
Andy Suarez
A must stop for both drinks and food. Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Armita Afsar
Amazing staff and excellent food!
We came with our two toddlers and everyone was so warm and welcoming- helping us with high chairs and seating. They recommended lots of options and we went with the fajitas which were full of flavor, the kids burrito which our boys devoured, and the breakfast taco with birria which was exceptional.
The margaritas did not disappoint !
The owner, Rick, was present and doing everything from seat, filling chips, and clearing tables. It was obvious from how happy and helpful the staff was and how satisfied customers were — that this restaurant is run with heart!
We will keep this a spot for all of our visits to Big Bear!
If you're looking for authentic Mexican restaurant, this is not it. The waitress was really nice but the food took and hour to be ready and when we were served it was not even good. I will stick to cooking my enchiladas and red salsa at home better than coming here.
Atmosphere: 2
Food: 1
Service: 2
Elle Lebron
I was here today. Food was great and the server she was really nice. 8/10 experience
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco
Larry Z
I have been here several times and enjoyed the food and drinks. This time the experience was awful, took my daughter's last month in October. The food is not the same very low quality and the drinks were awful I ordered a long island, who knows what was. I spent over $300 and was charged a service fee on top of that. I will not go there again for that kind of money I will go to claim Jumpers or outback. I didnt want make a seen or complain as I was with family, I did call them a day or two later and got some one with attitude and did not care.
Atmosphere: 1
Food: 1
Service: 1
Makena CrossFit
Nice place Fast and smooth
Atmosphere: 5
Food: 5
Service: 5
Samantha Noakes Ballou
Absolutely everything about this restaurant is superb! Incredible food and spectacular service!
this place seemed like a good spot at first we get seated at the back of the restaurant in a corner which is fine but a waitress takes our order and tells us her coworker gave her a broken ordered tablet and laughs about it. she starts taking our order and after she’s done, she walks away mind you i went with just 4 people including me she doesn’t come back until like 30 minutes pass by. she comes back to tell us that she put our ticket for our food down. LIKE WHAT BARELY! okay fine we wait LONGER another waiter sees me and my family sitting doing NOTHING! and proceeds to asks us “are you guys waiting for your food?” EXCUSE ME!! LIKE NO IM JUST SITTING HERE STARVING!! this was beyond disappointing so we told our server that if the food doesn’t come out in 10 minutes we’re leaving. she says the food is being made and we ask what are we waiting for? she said well the salad has been made and your tacos and burrito are getting started on. i’m sorry but 40 minutes just for a salad to be made. baby i can make a salad in 2 minutes. also there was a bigger table next to us drinking and ordering so much stuff and receiving it in like 10 minutes. i’m not sorry but beyond disappointing i wouldn’t go and i checked the reviews their food is just as bad as their service.👎🏻👎🏻👎🏻
Decent food, but they were out of a lot of items like waffles and red sauce. Eggs weren’t cooked as ordered. Service was okay, but we were very put off when we noticed that the mandatory 18% service charge for parties of 6 or more was applied to our check of 4 people. Pretty sure that this was not an honest mistake, and we didn’t notice until after leaving additional tip. I wonder how many times the employees are adding this charge on to checks.
Atmosphere: 4
Food: 3
Service: 2
Small Mexican restaurant located in a downtown-like district in Big Bear called The Village. They are small but offer indoor and outdoor seating, as well as a bar. Their margarita menu is pretty unique.
This place has SUCH a cute vibe but their food and service are a miss - bland, flavorless proteins and inattentive staff. Prices are high like most places on the mountain. Very disappointing!
Atmosphere: 4
Food: 2
Service: 2
Very solid MID Mexican inspired food. I say Mexican inspired because it was not authentic. Ordered the steak wet burrito and both my brother and I could not eat more than one bite, it tasted like they used El Pato sauce or something from a can instead of real enchilada sauce. We had to send them back. The shrimp bites were burnt and the “chipotle mayo” had no flavor. Taco Bell would have been better.
Atmosphere: 4
Food: 2
Service: 4
If you have a question about hours or services and you call them, it’s better to speak English because the lady who answers the phone is rude if you ask something in Spanish.
Service was very good. Our waitresses was very kind and attentive. That being said, I don't plan on coming back. My margarita was overpriced and I'm not sure there was any alcohol in it, and it was just average tasting. My tacos were mostly fluff. The fish taco had two or three thin strips of fish (like it was torn apart) and the tortilla was just filled with lettuce/cabbage. I felt the lack of protein as I held the taco in my hand. There were three small shrimps in my shrimp taco, and the tortilla was medium sized. The cheese enchiladas were cold and the cheese inside was not melted at all. The chips were OK, but some of them were still chewy and undercooked.
Atmosphere: 5
Food: 2
Service: 5
We wanted to debunk a few one star reviews we saw, first of all our food did not take even close to an hour to come, our waiter Anthony was amazing kindest man on the face of the earth, the drinks were great and the food was not bland at all. Will be coming back here (not Outback or claim jumpers) next time we’re in big bear! This place is bussin, Ryan Trahan needs to come rate this place, if I could give it six stars I would. GET THE BIRRIA TACOS!!!!! 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Good service but horrible food.
Atmosphere: 4
Food: 1
Service: 4
A must stop for both drinks and food. Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and excellent food!
We came with our two toddlers and everyone was so warm and welcoming- helping us with high chairs and seating. They recommended lots of options and we went with the fajitas which were full of flavor, the kids burrito which our boys devoured, and the breakfast taco with birria which was exceptional.
The margaritas did not disappoint !
The owner, Rick, was present and doing everything from seat, filling chips, and clearing tables. It was obvious from how happy and helpful the staff was and how satisfied customers were — that this restaurant is run with heart!
We will keep this a spot for all of our visits to Big Bear!
Restaurantji Recommends
If you're looking for authentic Mexican restaurant, this is not it. The waitress was really nice but the food took and hour to be ready and when we were served it was not even good. I will stick to cooking my enchiladas and red salsa at home better than coming here.
Atmosphere: 2
Food: 1
Service: 2
I was here today. Food was great and the server she was really nice. 8/10 experience
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco
I have been here several times and enjoyed the food and drinks. This time the experience was awful, took my daughter's last month in October. The food is not the same very low quality and the drinks were awful I ordered a long island, who knows what was. I spent over $300 and was charged a service fee on top of that. I will not go there again for that kind of money I will go to claim Jumpers or outback. I didnt want make a seen or complain as I was with family, I did call them a day or two later and got some one with attitude and did not care.
Atmosphere: 1
Food: 1
Service: 1
Nice place
Fast and smooth
Atmosphere: 5
Food: 5
Service: 5
Absolutely everything about this restaurant is superb! Incredible food and spectacular service!
Atmosphere: 5
Food: 5
Service: 5
Loading...