North Pole Fudge and Ice Cream Co

618 Pine Knot Ave, Big Bear Lake
(909) 866-7622

Recent Reviews

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Matthew Ramirez

This is a young kids dream. I'll forget about it. This is everybody's dream. They have so many different flavors of ice cream a million different types of candy and chocolate to choose from the one thing that my wife loved was what they called the kids single scoop mini Cone she said it was the perfect taste of a flavor of ice cream. My son got chocolate covered twizzlers and my other son got turtles. This place was a main stop almost every day we stayed in big Bear. If you're not stopping here then you missed one of the best spots in big bear.

Atmosphere: 5

Food: 5

Service: 5

Sandra Salgado

The girl serving the fudge was really nice and the fudge is really good. But the girl at the ice cream counter was rude and had an attitude with me. We ended up just leaving because she made me uncomfortable. I should have got her name but honestly I just wanted to go. We ended up going to Ben & Jerry's a little ways down where the service was 100x better. Just weird to me that you stand by the cones when I ask for a sample and expect me to ask u for what I want when you're on the whole other side acting like you're not gonna walk over to where I am and then have an attitude when I'm confused about you just standing and staring at me not saying anything. Like girl what are you doing over there when the ice cream is over here and then u have an attitude like I did something to you.

Atmosphere: 1

Food: 3

Service: 1

Tiffany M

It was so hard to choose! Everything looked delicious! We went with the dark chocolate haystack, regular fudge, white fudge with English toffee, and the triple chocolate fudge. It was all good, but I definitely recommend the regular fudge!!

Atmosphere: 5

Food: 5

Service: 5

Eric Zhang

Delicious, I ordered a Cookies and Cream + Strawberry Cheesecake in a Waffle Cone. Very good but a little too sweet. Came here for a vacation, left thinking about the ice cream. Waited in line for a few minutes. Next time I'm in Big Bear, I'm gonna visit here again.

Atmosphere: 4

Food: 5

Service: 4

Mr. Barrios (Mr. Barrios)

Excellent customer service, excellent favor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Candy Apple, Caramel Apples, Gelato, Ice Cream Bar, Chocolate Ice Cream, Apple

Juan Cervantes

Delicious!!

Ryan Palmer

Amazing variety of freshly made fudge, fresh ice cream and candies that haven’t been sitting in jars for months.
Service is very quick and very friendly.

Atmosphere: 5

Food: 5

Service: 5

Qua McCaney

Walked right by this shop and Im glad I walked in. It was a good small shop with a lot of options. I went in for ice cream and walked into buying 5 caramel apples. I got some ice cream and they did not disappoint on the portions. Its no seating inside or out fyi.

Atmosphere: 5

Food: 5

Service: 5

Chandana Devagudi

Do not look at the crowd waiting in long lines and get deceived. Ice cream is below average, you are better off picking a pint from a grocery store. Chocolate is neither fresh nor tasty, Russell stover from grocery store tastes better.

Thomas B

Well, I just think places like this should simply be outlawed. Can you imagine how they tempt us with all these wonderful and delicious sweets, and they are not held accountable, it is just wrong. We stopped by this delightful store after having a wonderful pizza at Saucy Mama’s next store, which is owned by the same company or owner. You even get a 10% discount coupon from the pizza restaurant to force you into buying some delectable fudge or candy. The store also has an ice cream parlor, where you can buy a variety of Dreyer ice cream products. There is no place to sit down inside of the store so you will have to find another area to sit down and enjoy. Finally, found the staff to be very friendly and helpful, which can make all the difference in the world sometimes.

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Double Fudge Brownie Snickers Rum Raisin Mint Chocolate Swirl, Hand Dipped Cones

Vanessa Hopp

A dream come true for anyone with a sweet tooth! Please open a store in San Diego :) We visited in June 2024 and indulged in the magical unicorn food and the white turtles, they were absolutely heavenly. I have a sneaking suspicion that everything in this store tastes amazing. This place is a sweet lover's paradise!

Atmosphere: 5

Food: 5

Service: 5

Robert Mittel-Carey

They gave me the wrong flavor, which I didn't notice until after I left. Still tasted great, just not what I had ordered.

Staff needs to slow down and listen properly.

Atmosphere: 5

Food: 5

Service: 3

Sjon Jones

Vegetarian options: Sherbet

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Double Fudge Brownie Snickers Rum Raisin Mint Chocolate Swirl, Three Scooper Ice Cream Waffle Cone, Root Beer Float, Hand Dipped Cones, Hand Dipped Chocolates, Candy Apple, Caramel Apples, Waffle Cone, Peanut Butter Cup, Ice Cream Bar, Banana Split

Soohyun Cho

The prices were reasonable and the portions were quite generous, but the ice cream didn't taste good…. mediocre.
I wish I had gone to the nearby Ben & Jerry's instead of choosing the local ice cream shop. I regret my decision.
They also offer a 10% discount if you dine at the pizza place next door.

Atmosphere: 4

Food: 3

Service: 2

Lori B

My out of town guests decided to have lunch in The village and do some shopping. After wards they wanted ice cream cones, so we stopped at North Pole fudge co. As we entered there was a line of customers. All three employees were on their cell phones. Ignoring paying customers! On the car ride back to my home in Big Bear, they were talking about the events of the day. The lunch, shops, the discovery center... the only complaint they had was the horrible service, and how a dozen customers were ignored while your employees were all on their cell phones, texting, or on Facebook or ? at The North Pole Fudge Co.
Next time I will skip your business and go up around the corner and take my guests to your competition.

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