Website duplicated the order. ORDERER TO HE DELIVERED BY GRUB...Owner even though he figured the duplicate order was a mistake WOULD NOT CANCEL THE DUPLICATE ORDER. CLAIMING HE TRUED TO CALL ME TWICE AND IT WOULD NOT GO THROUGH...I HAVE VERIZON AND THERE WERE NO MISSING CALLS. I CALLED WITHIN MINUTES TO CANCEL THE DUPLICATE...HE SAID HE WOULD NOT. THEY CHARGED ME FOR BOTH ORDERS AND I ONLY GOT THE ONE. And to top THAT ...THE SWEET AND SOUR CHICKEN HAD NO CHICKEN. THE TAKE PUT CONTAINERS WERE BARELY FILLED, THE SPRING ROLLS AND TEMPURA SHRIMP WERE UNDER COOKED AND SOGGY. SO I WAS BASICALLY CHARGED $227.00 FOR PURE CRAP HALF OF WHICH I DIDN'T GET. I'M A LOCAL SO HOPE THE TOURIST GET BETTER SERVICE
Food: 1
Service: 1
Jenilee Peters
Food was amazing well priced and very friendly. Family owned but great atmosphere.
Atmosphere: 4
Food: 5
Service: 4
Nicolas VANGHELUWE
A big disappointment. Food is bland, with no flavor. My girlfriend (thai native) ordered the grilled beef salad. Beef is anything but grilled, boil most likely. no flavor to the whole meal, she barely eat any. I ordered the sweet and sour with chicken. sweet ? barely. sour ? still waiting for it, only thing sour was the bill for such bland food. It feels like a tourist trap, sorry to say. I rarely leave bad reviews as I always try to find something positive. In that case, nothing to save it. To be honest, there is plenty of good options in Big Bear, this one can be skipped, you won't miss anything.
Atmosphere: 3
Food: 1
Service: 4
Raegan Newman
Popped in for lunch after we did some village shopping and sat on the front patio which is a great little spot to people watch. We got seated right away as it was not very busy. Our server was attentive and the food was brought out nice and hot. We started with a couple of cold beers and then I had the chicken satay. The pieces of chicken were very large with good flavor and nice and tender, but the satay sauce was clumpy and not that flavorful. Could barely taste any peanut butter. Then I moved onto a nice half bottle of champagne, which was lovely. I got the chicken pad Thai, which had a nice large portion. You have to ask for peanuts on request so I did because that’s part of the dish! There was a lot of chicken throughout it, but it was just too dry and some pieces were even chewy. Flavor was just OK. It needed much more fish sauce. He said the same thing about his royal chicken pad Thai. Prices weren’t bad at all considering the location. Might or might not be back.
Atmosphere: 5
Food: 4
Service: 5
X R
Ordered hotpot with beef and Thai iced tea. Beef is not tender but tea is great. Staff are friendly and just OK.
Atmosphere: 4
Food: 3
Service: 3
david william
Nice people and good food
Atmosphere: 5
Food: 5
Service: 5
Jay Woolwine
We have been coming to Royal Thai for thr past 10 years. The food is fantastic...always served piping hot 🔥. I highly recommend if you like Thai food!
Atmosphere: 5
Food: 5
Service: 5
Laurel Todd
I'm a local and this place ALWAYS hits the spot! Love coming here and getting a big ol plate of yummy Thai food and a Sapporo. The workers are sweet and the vibes are chill
Food: 5
Service: 5
Ekaterina Kudinova
Great place. Recommend
Atmosphere: 5
Food: 5
Service: 5
Z XY
Literally the most terrible Thai food I’ve ever had. The service was also bad:(
I love Thai food, and drove half an hour to get to this restaurant. The staff told us to wait until a table filled up before it was our turn. After waiting for over half an hour, the table became available, only to be told by another staff member that we would have to wait another hour and a half – outrageous! They then gave the table to other customers. Their management is seriously flawed, or I suspect they discriminate against Asians. I didn't see a single Asian face in this restaurant. I will never return; this is the first time I've encountered such a situation. I have never been treated like this before. If I had a choice, I hope they get zero points.
Atmosphere: 1
Food: 1
Service: 1
Jason Eaton
Service was terrible. I waited in line for 20 minutes and then multiple familys jumped ahead of us and our wait was pushed back an hour.
Atmosphere: 1
Food: 1
Service: 1
Gordon M
Amazing Tom Yum soup and out of this world Thai Basil Chicken
Atmosphere: 5
Food: 5
Service: 5
Flory González
This is Indian food and the Thai sois it’s carrots And tomato’s
Atmosphere: 3
Food: 2
Service: 3
Heidi Hanson
Royal Thai Bistro isn’t just our favorite Thai restaurant in Big Bear, it’s one of our favorite Thai spots overall! Consistently great food, and wonderful staff! Dabinda and Sheiba are awesome, always have a smile on their faces, and are very attentive to all of our table’s needs. Thank you and we’ll be back soon!
One suggestion that I’d love to see in the future is switching from plastic/styrofoam to-go containers to paper! :)
Website duplicated the order. ORDERER TO HE DELIVERED BY GRUB...Owner even though he figured the duplicate order was a mistake WOULD NOT CANCEL THE DUPLICATE ORDER.
CLAIMING HE TRUED TO CALL ME TWICE AND IT WOULD NOT GO THROUGH...I HAVE VERIZON AND THERE WERE NO MISSING CALLS.
I CALLED WITHIN MINUTES TO CANCEL THE DUPLICATE...HE SAID HE WOULD NOT. THEY CHARGED ME FOR BOTH ORDERS AND I ONLY GOT THE ONE.
And to top THAT ...THE SWEET AND SOUR CHICKEN HAD NO CHICKEN. THE TAKE PUT CONTAINERS WERE BARELY FILLED, THE SPRING ROLLS AND TEMPURA SHRIMP WERE UNDER COOKED AND SOGGY.
SO I WAS BASICALLY CHARGED $227.00 FOR PURE CRAP HALF OF WHICH I DIDN'T GET.
I'M A LOCAL SO HOPE THE TOURIST GET BETTER SERVICE
Food: 1
Service: 1
Food was amazing well priced and very friendly. Family owned but great atmosphere.
Atmosphere: 4
Food: 5
Service: 4
A big disappointment.
Food is bland, with no flavor.
My girlfriend (thai native) ordered the grilled beef salad. Beef is anything but grilled, boil most likely. no flavor to the whole meal, she barely eat any.
I ordered the sweet and sour with chicken. sweet ? barely. sour ? still waiting for it, only thing sour was the bill for such bland food.
It feels like a tourist trap, sorry to say.
I rarely leave bad reviews as I always try to find something positive. In that case, nothing to save it.
To be honest, there is plenty of good options in Big Bear, this one can be skipped, you won't miss anything.
Atmosphere: 3
Food: 1
Service: 4
Popped in for lunch after we did some village shopping and sat on the front patio which is a great little spot to people watch. We got seated right away as it was not very busy. Our server was attentive and the food was brought out nice and hot. We started with a couple of cold beers and then I had the chicken satay. The pieces of chicken were very large with good flavor and nice and tender, but the satay sauce was clumpy and not that flavorful. Could barely taste any peanut butter. Then I moved onto a nice half bottle of champagne, which was lovely. I got the chicken pad Thai, which had a nice large portion. You have to ask for peanuts on request so I did because that’s part of the dish! There was a lot of chicken throughout it, but it was just too dry and some pieces were even chewy. Flavor was just OK. It needed much more fish sauce. He said the same thing about his royal chicken pad Thai. Prices weren’t bad at all considering the location. Might or might not be back.
Atmosphere: 5
Food: 4
Service: 5
Ordered hotpot with beef and Thai iced tea. Beef is not tender but tea is great. Staff are friendly and just OK.
Atmosphere: 4
Food: 3
Service: 3
Nice people and good food
Atmosphere: 5
Food: 5
Service: 5
We have been coming to Royal Thai for thr past 10 years. The food is fantastic...always served piping hot 🔥. I highly recommend if you like Thai food!
Atmosphere: 5
Food: 5
Service: 5
I'm a local and this place ALWAYS hits the spot! Love coming here and getting a big ol plate of yummy Thai food and a Sapporo. The workers are sweet and the vibes are chill
Food: 5
Service: 5
Great place.
Recommend
Atmosphere: 5
Food: 5
Service: 5
Literally the most terrible Thai food I’ve ever had. The service was also bad:(
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I love Thai food, and drove half an hour to get to this restaurant. The staff told us to wait until a table filled up before it was our turn. After waiting for over half an hour, the table became available, only to be told by another staff member that we would have to wait another hour and a half – outrageous! They then gave the table to other customers. Their management is seriously flawed, or I suspect they discriminate against Asians. I didn't see a single Asian face in this restaurant. I will never return; this is the first time I've encountered such a situation. I have never been treated like this before. If I had a choice, I hope they get zero points.
Atmosphere: 1
Food: 1
Service: 1
Service was terrible. I waited in line for 20 minutes and then multiple familys jumped ahead of us and our wait was pushed back an hour.
Atmosphere: 1
Food: 1
Service: 1
Amazing Tom Yum soup and out of this world Thai Basil Chicken
Atmosphere: 5
Food: 5
Service: 5
This is Indian food and the Thai sois it’s carrots
And tomato’s
Atmosphere: 3
Food: 2
Service: 3
Royal Thai Bistro isn’t just our favorite Thai restaurant in Big Bear, it’s one of our favorite Thai spots overall! Consistently great food, and wonderful staff! Dabinda and Sheiba are awesome, always have a smile on their faces, and are very attentive to all of our table’s needs. Thank you and we’ll be back soon!
One suggestion that I’d love to see in the future is switching from plastic/styrofoam to-go containers to paper! :)
Atmosphere: 5
Food: 5
Service: 5
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