Starbucks
42140 Big Bear Blvd, Big Bear Lake
(909) 866-3203
Recent Reviews
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I just stepped in for a coffee to go. It was busy, but only waited 3 minutes. Everyone working behind the bar was very busy, with customers inside and by drive thru window.
There’s a formula to making Starbucks coffee. So why have I recently have been receiving coffee that is basically a cup of milk. Train your staff properly, have some quality control. When the prices are already expensive you’d think they could remember to add the coffee. Thumbs down to the new barista.
This may be the most rubbish Starbucks I've ever seen. There are few customers and it's so slow.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait for more than an hour to get your drink come here. Mobile orders are never made pretty much. I waited 30 minutes after I was suppose to get my drink and I asked and they said it would be another 20 minutes. Finally just refunded it and left. Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
I’m giving this Starbucks a solid 5 stars overall because the drinks and service were great. However, I’d rate the atmosphere around 3 stars since there were some pieces of trash and dropped food on the floor, and it seemed like the staff wasn’t really keeping an eye on cleaning up the seating area. The trash cans were pretty full too, which probably led to the mess. But other than that, everything else was really good!
Atmosphere: 3
Food: 5
Service: 5
I’d actually recommend going to a Starbucks inside Vons over this location. Because I placed an order through mobile it goes to the end of the queue so I waited an hour for 3 drinks, meanwhile I could watch people place an order inside the store, collect their drinks, and leave.
Meanwhile, you can tell this is a common occurrence because they have an employee dedicated to telling people that they no idea how they fill orders and that it’s going to be a long wait.
Atmosphere: 1
Food: 5
Service: 1
Not the best. Not the worst. Just average
Atmosphere: 4
Food: 3
Service: 4
Mountains surrounding this store are beautiful to look at while shopping or having a coffee at Starbucks. Friendly efficient staff 2ith a very clean store. I love it!
I went last Saturday, and when I went to pay, I gave them a $50 bill, and the cashier didn't give me my change back. I asked for it, and she called the manager, and they said they didn't have any $50 bills, so they didn't give me my full change back, only $20. I asked them to check their security cameras, and they said they didn't have any. In conclusion, terrible service and they're thieves.
Service: 1
Super grateful for Zoiyah and Cash for their patience and support while i was having trouble with the app on a super busy Christmas morning! Happy holidays!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bad service the guy got me the wrong order ,
Then was giving me attitude because I told him it was wrong .
The whole cup ice , where is the drink
Atmosphere: 1
Food: 1
Service: 1
Wait 25 minutes cannot get my order, just cancel and get refund
Atmosphere: 1
Food: 1
Service: 1
Even though I placed a mobile order, everyone who came after me got their coffee and left.
Service: 1
Arrived at 9:08 and received my order at 9:43 AM not good!
Atmosphere: 1
Food: 1
Service: 1
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