The Pines Lakefront

350 Alden Rd, Big Bear Lake
(909) 866-5400

Recent Reviews

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Steven Carter

I have never been refused service in my life!!!!! Especially just for having children!!! Walked in said 2 adults 3 children, they asked age and denied service!!!!! Is money green? I am outraged. Big bear has truly changed for the worse!!!!!I’ll spend my money in Tahoe

Laura Rohr

Outside...sunshine...Great food...soooo nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Wrapped Scallops

Joyce Chau

This place is not friendly for dogs (and we have a service animal). We asked if we can sit outdoors at least and was refused entry. Don’t understand any reason behind this.

Atmosphere: 1

Food: 1

Service: 1

Miriam Ochoa

Beautiful place for a sunset dinner. Food was delicious and excellent staff.

Atmosphere: 5

Food: 5

Service: 5

Ken Ogden

Awesome food, great lakeside setting and the staff was very attentive.

Atmosphere: 5

Food: 5

Service: 5

Mangai A

The food and service were very bad.

Atmosphere: 2

Food: 1

Service: 1

Richard Olivas

We ordered the St. Louis pork ribs and the prime rib. Both were on the tough side, the vegetables were dry and the garlic mashed potatos were the better part of the meal. Not the quality you expect for the price. We dont recommend this restaurant.

Sascha “Alex” Ferda

Scenic lakeside location with great patio. Maria provided excellent service. The food was tasty and nicely presented. The inside of the restaurant was relatively dark, but the patio is spacious and has a great view.

Atmosphere: 5

Food: 5

Service: 5

Larry Guy

We had dinner here with some friends and everything was perfect. Everyone was so nice and the food was excellent.

Atmosphere: 5

Food: 5

Service: 5

M. N.

Beautiful lakefront views. French onion soup was amazing. Had prime rib and rib eye, both were excellent. A bit pricey on the drinks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Onion Soup

Taisia Lepina

I ordered French onion soup and coffee. I got too salty and cold soup in the dirty bowl. The bread in the soup is soft, not toasted or crouton-like as it should be.
Sorry, I don’t like this.

Atmosphere: 4

Food: 1

Service: 3

Chad A

Horrible establishment. Horrible service. Acts like a high and tidy establishment. Wasn’t even busy and was very hesitant to seat us. We all felt so uncomfortable. I’ve eating here before previously and food isn’t that great. Kudos to the business owner Jane.

Atmosphere: 1

Food: 1

Service: 1

Olha Kotova

the view from the window is beautiful. Breakfast was average, eggs benedict tasted good, pancakes were undercooked but they were not included in the bill. The staff was very welcoming and polite

Atmosphere: 4

Food: 4

Service: 5

frank tello

We had poor service. My daughter on Father's Day waited half of our meal to receive her drink she is 3. Our waitress came by a total of 3 times in 1 1/2 hours. That would be ok if they were busy but only 1/4 of the tables were taken. The food was good though.

5 years later the response was as prompted as the service.

Miranda Wise

Have been to this restaurant over many years. This will not happen again. Entered the restaurant. Met by a woman that has no clue about kind conversation. Simply put, she was rude. If that wasn't enough I asked about dogs and her response was web site incorrect and that needs to be fixed. This isn't the end. We had parked on the property, had dogs on leash for break... only to have this woman shout at us from the restaurants front door...that we can't park. Long story short, will not spend hard earned money here. Not dog friendly, fix your web site... not people friendly.... that's up to the store.This store didn't get our business today and going forward not ever again. We spent $200+ to eat at another restaurant. This experience was so egregious there is nothing they can say to change our position. It was seriously that bad. Added - see owners response. I have 2 dogs, neither filthy... that were served at another restaurant. Wish I had taken the time to read others feedback and owners responses to other customers. Anyone reading this, if you take the time to read others feedback you will learn a lot.

Atmosphere: 1

Food: 1

Service: 1

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