I am fairly new to this place and been coming here for my son who fell in love. I never had any issues until yesterday New Years day. I worked so decided a quick dinner from here would be easier. The young lady that helped me was so sweet and friendly. I am not sure if her name is Cynthia because there was another lady that rang me up but the receipt said Host Cynthia. Anyway I got home share the food got into some comfy clothes and not long after my son came out same the rice sucks. Me thinking he was being dramatic decided to check and to my surprise he wasn't overacting. The rice was hard. Now coming from an island where rice is our base for a dish I know uncooked rice. I was so tired 😫 from the day I decided to try and cook the rice at home. He ended up not wanting the food. My husband on the other hand refused to eat it. Say I do not eat hard rice. It bothered me a lot because $40 don't come easily. Sorry for rambling.
Atmosphere: 5
Food: 1
Service: 5
Fidel Zea
Someone took my food near closing. They remade it on the spot. Staff were very understanding and kind.
Food: 5
Service: 5
Elia Castro
Ordered food thru the app. When areived and asked for my order, attendent was really rude. Also Tortilla chips were not fresh, really hard to be able to eat.
Atmosphere: 4
Food: 2
Service: 2
Delfina Martinez
Super dirty, food was cold, the personnel was unorganized all over the place no structure, for this Chipotle to be in this condition in this area serving a higher class of customers is very disappointing !!
Atmosphere: 2
Food: 2
Service: 2
M K Kang
The Carnitas area hit or miss. Some days it's amazing, while others it's eating dry tough leather. Depending on the time of day, service speeds may varies.
Atmosphere: 5
Food: 4
Service: 3
Elijah
This has to be a top 5 worst Chip location on the globe. Slow service, small portions, the whole shabang. Avoid this place if you can.
Atmosphere: 2
Food: 3
Service: 2
monica ye
The worst experience I have ever had with chipotle, the app said my order will be ready at 7:20, but I waited for 30 minutes and haven’t got my order.
Atmosphere: 1
Food: 1
Service: 1
Michelle Jenks
I genuinely have never seen slower workers. I’ve been going to this chipotle for two years and tonight was the last straw. Literally mind-blowing
brian joh
Horrible service from top to bottom. Staff seemed apathetic borderline rude. Avoid this location at all cost. I’d rather drive the extra 15-20 minutes to go to another location.
This is a terrible place, kitchen dirty and the employees make a mess whit your food. And you have to pay for..nasty place
Atmosphere: 1
Food: 2
Service: 1
harsha sri
The staff seems to be very rude and they don’t care. I had a online offer which I wanted to avail and I wanted to buy something which I ordered online. The staff never explained what would be the right way to order and in the process, I could not get what I wanted. The staff was rude enough to trash the food rather explaining and take care of the customer. This is after I making a purchase, it felt like a bait and switch process by chipotle . What I’m trying to get at is somebody has not done a good job of training these people on how to do the right customer service or make the right decision for the right moment. It just shows how miserable the staff is and also tells the manager is not handling the staff well. It’s not about just a free bag of chips. It’s about was the right thing to do, even though the cashier saw that I had the offer on my app. Went ahead trade the guacamole and chips .instead of understanding the confusion which led to it . Why would you trash food , when people in the world are going hungry . just feel sorry for the people working there and their frustrations.
Atmosphere: 2
Food: 5
Service: 1
Janine
This location doesn't close for TWO more hours and they are out of everything including chicken and guac? Brilliant.
Food: 1
Service: 1
Michael Angello
I get there at 9:18 PM meaning there is still almost an hour until closing however, when I got there, they told me that whatever was left in the containers is the only food that they have and they will not make more. I get you guys wanna leave early but if you guys close at 10 you guys should have enough food till 10. there was not enough chicken and that is the only protein that i get meaning i wasted my time coming here.
Atmosphere: 1
Food: 1
Service: 1
MissMejia__
Not busy after almost an hour of being open. Staff stated there was no white rice, guacamole, or mild sauce. Would be about an hour until ready.
Cold food, dirty dining room, understaffed.
Atmosphere: 1
Food: 1
Service: 1
I am fairly new to this place and been coming here for my son who fell in love. I never had any issues until yesterday New Years day. I worked so decided a quick dinner from here would be easier. The young lady that helped me was so sweet and friendly. I am not sure if her name is Cynthia because there was another lady that rang me up but the receipt said Host Cynthia. Anyway I got home share the food got into some comfy clothes and not long after my son came out same the rice sucks. Me thinking he was being dramatic decided to check and to my surprise he wasn't overacting. The rice was hard. Now coming from an island where rice is our base for a dish I know uncooked rice. I was so tired 😫 from the day I decided to try and cook the rice at home. He ended up not wanting the food. My husband on the other hand refused to eat it. Say I do not eat hard rice. It bothered me a lot because $40 don't come easily. Sorry for rambling.
Atmosphere: 5
Food: 1
Service: 5
Someone took my food near closing. They remade it on the spot. Staff were very understanding and kind.
Food: 5
Service: 5
Ordered food thru the app. When areived and asked for my order, attendent was really rude. Also Tortilla chips were not fresh, really hard to be able to eat.
Atmosphere: 4
Food: 2
Service: 2
Super dirty, food was cold, the personnel was unorganized all over the place no structure, for this Chipotle to be in this condition in this area serving a higher class of customers is very disappointing !!
Atmosphere: 2
Food: 2
Service: 2
The Carnitas area hit or miss. Some days it's amazing, while others it's eating dry tough leather.
Depending on the time of day, service speeds may varies.
Atmosphere: 5
Food: 4
Service: 3
This has to be a top 5 worst Chip location on the globe. Slow service, small portions, the whole shabang. Avoid this place if you can.
Atmosphere: 2
Food: 3
Service: 2
The worst experience I have ever had with chipotle, the app said my order will be ready at 7:20, but I waited for 30 minutes and haven’t got my order.
Atmosphere: 1
Food: 1
Service: 1
I genuinely have never seen slower workers. I’ve been going to this chipotle for two years and tonight was the last straw. Literally mind-blowing
Horrible service from top to bottom. Staff seemed apathetic borderline rude. Avoid this location at all cost. I’d rather drive the extra 15-20 minutes to go to another location.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
This is a terrible place, kitchen dirty and the employees make a mess whit your food. And you have to pay for..nasty place
Atmosphere: 1
Food: 2
Service: 1
The staff seems to be very rude and they don’t care. I had a online offer which I wanted to avail and I wanted to buy something which I ordered online. The staff never explained what would be the right way to order and in the process, I could not get what I wanted. The staff was rude enough to trash the food rather explaining and take care of the customer. This is after I making a purchase, it felt like a bait and switch process by chipotle . What I’m trying to get at is somebody has not done a good job of training these people on how to do the right customer service or make the right decision for the right moment. It just shows how miserable the staff is and also tells the manager is not handling the staff well. It’s not about just a free bag of chips. It’s about was the right thing to do, even though the cashier saw that I had the offer on my app. Went ahead trade the guacamole and chips .instead of understanding the confusion which led to it . Why would you trash food , when people in the world are going hungry . just feel sorry for the people working there and their frustrations.
Atmosphere: 2
Food: 5
Service: 1
This location doesn't close for TWO more hours and they are out of everything including chicken and guac? Brilliant.
Food: 1
Service: 1
I get there at 9:18 PM meaning there is still almost an hour until closing however, when I got there, they told me that whatever was left in the containers is the only food that they have and they will not make more. I get you guys wanna leave early but if you guys close at 10 you guys should have enough food till 10. there was not enough chicken and that is the only protein that i get meaning i wasted my time coming here.
Atmosphere: 1
Food: 1
Service: 1
Not busy after almost an hour of being open. Staff stated there was no white rice, guacamole, or mild sauce. Would be about an hour until ready.
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