Long wait in drive thru. One car ahead when I joined line. It took 35 minutes before I picked up my online order. They should have had the person park. There were two cars behind me at the time or I would have just tried to back out of line.
Food: 3
Service: 4
Sandra
Brenda was a very frustrated employee today. As if we were asking stupid questions. Made me feel uncomfortable.
Atmosphere: 5
Food: 5
Service: 1
Lolys C. D.
Okay. For a quick bite
Atmosphere: 5
Food: 5
Service: 5
Alan G
The service is terrible with discrimination attitude. The management need work harder to improve the environment.
Since I last gave a one star review, I hoped the management might get a clue on what to do. But I am disappointed again. There is no improvement so far. The employees are still rude and disrespectful to customers. Today while I am at counter, the white female servant just walked away. It is amazing so many bad reviews in recent months and nothing is changed.
Atmosphere: 1
Food: 2
Service: 1
Yingchou Chen
The white female manager, we paid the monthly fee for sip club, not criminals or thieves! You always check on every customer who came to get drinks. If you can not afford it, you should be the CEO or President to stop your sip club program!!
Look at how many customers complained about your services, and the headquarter needs to know how you treated customers and teach you the right way for customer services! Too bad!
Atmosphere: 1
Food: 2
Service: 1
Seongwoo Kim
I just wanted to enjoy a simple drink, but the soda was completely flat, and the woman who appeared to be the manager—wearing a light blue shirt—responded in a very unfriendly and irritated tone. I visited this place again after about two years, only to be deeply disappointed by the overall atmosphere of the store, which has changed drastically compared to what it was back then.
Atmosphere: 1
Food: 1
Service: 1
Celinena LL
Be careful when you get the soup, it burned my hands and the sandwich is bad, cheese is not in the sandwich split everywhere. Worst Panera I have been compare others
Atmosphere: 1
Food: 1
Service: 1
Vincent Graduates 2025
The absolute worst Panera ever. Management is awful to employees and customers alike and it shows in how employees, in turn, treat the customers. Customers are treated like criminals here. The place is always a mess and management walks around without cleaning anything, only to tell people they need to make a purchase to be in the cafe when they did make a purchase. If you were actually paying any attention to your customers, you would actually know who made purchases.
This has been observed over several visits. Unfortunately, this is the only Panera in the area, otherwise I would gladly frequent another location.
Change the management at this location, please.
Atmosphere: 1
Food: 1
Service: 1
James
Panera bread used to be pretty decent. Now it turned into a strange place that shouldn't even exist. The 'food' here looks nothing like in the photos, and it looks like something that you throw in the microwave for a few seconds at 7-11 on the go. And they demand premium prices. Why does this chain exist anymore at this point? It should be gone. WASTE OF MONEY
Today I went to panera a man in an inconvenient state smelled very bad alcohol and cigarette I asked him for coffee and he answers me in 20 more minutes omg I will never return to panera brea
Atmosphere: 1
Service: 1
Wei Chen
The restaurant was dirty. I waited a long time for my food, and the portions were very small for the price. The manager was rude. I usually have good experiences at Panera Bread, but I would not recommend this location.
Atmosphere: 3
Food: 2
Service: 1
Khaila Ellis
the manager is racist, always wears a blue/green button up I walked in this morning, not even a acknowledgement didn’t even ask what I wanted we just stood there in silence. Unprofessional, people that walked behind me were greeted with a hello, and a Goodmorning! I will not be coming back in. discrimination at its finest thanks Panera
Atmosphere: 1
Food: 1
Service: 1
Anthony M.
Best experience I had at a Panera. Ordered a sandwich, didn’t realize it was cold. Asked for the microwave, and Rayan offered to toast it. Minutes later he presents it newly wrapped like brand new sandwich. The little things matter.
the drive thru location
Food: 5
Service: 4
Long wait in drive thru. One car ahead when I joined line. It took 35 minutes before I picked up my online order. They should have had the person park. There were two cars behind me at the time or I would have just tried to back out of line.
Food: 3
Service: 4
Brenda was a very frustrated employee today. As if we were asking stupid questions. Made me feel uncomfortable.
Atmosphere: 5
Food: 5
Service: 1
Okay. For a quick bite
Atmosphere: 5
Food: 5
Service: 5
The service is terrible with discrimination attitude. The management need work harder to improve the environment.
Since I last gave a one star review, I hoped the management might get a clue on what to do. But I am disappointed again. There is no improvement so far. The employees are still rude and disrespectful to customers. Today while I am at counter, the white female servant just walked away. It is amazing so many bad reviews in recent months and nothing is changed.
Atmosphere: 1
Food: 2
Service: 1
The white female manager, we paid the monthly fee for sip club, not criminals or thieves! You always check on every customer who came to get drinks. If you can not afford it, you should be the CEO or President to stop your sip club program!!
Look at how many customers complained about your services, and the headquarter needs to know how you treated customers and teach you the right way for customer services! Too bad!
Atmosphere: 1
Food: 2
Service: 1
I just wanted to enjoy a simple drink, but the soda was completely flat, and the woman who appeared to be the manager—wearing a light blue shirt—responded in a very unfriendly and irritated tone. I visited this place again after about two years, only to be deeply disappointed by the overall atmosphere of the store, which has changed drastically compared to what it was back then.
Atmosphere: 1
Food: 1
Service: 1
Be careful when you get the soup, it burned my hands and the sandwich is bad, cheese is not in the sandwich split everywhere. Worst Panera I have been compare others
Atmosphere: 1
Food: 1
Service: 1
The absolute worst Panera ever. Management is awful to employees and customers alike and it shows in how employees, in turn, treat the customers. Customers are treated like criminals here. The place is always a mess and management walks around without cleaning anything, only to tell people they need to make a purchase to be in the cafe when they did make a purchase. If you were actually paying any attention to your customers, you would actually know who made purchases.
This has been observed over several visits. Unfortunately, this is the only Panera in the area, otherwise I would gladly frequent another location.
Change the management at this location, please.
Atmosphere: 1
Food: 1
Service: 1
Panera bread used to be pretty decent. Now it turned into a strange place that shouldn't even exist. The 'food' here looks nothing like in the photos, and it looks like something that you throw in the microwave for a few seconds at 7-11 on the go. And they demand premium prices. Why does this chain exist anymore at this point? It should be gone. WASTE OF MONEY
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Today I went to panera a man in an inconvenient state smelled very bad alcohol and cigarette I asked him for coffee and he answers me in 20 more minutes omg I will never return to panera brea
Atmosphere: 1
Service: 1
The restaurant was dirty. I waited a long time for my food, and the portions were very small for the price. The manager was rude. I usually have good experiences at Panera Bread, but I would not recommend this location.
Atmosphere: 3
Food: 2
Service: 1
the manager is racist, always wears a blue/green button up I walked in this morning, not even a acknowledgement didn’t even ask what I wanted we just stood there in silence. Unprofessional, people that walked behind me were greeted with a hello, and a Goodmorning! I will not be coming back in. discrimination at its finest thanks Panera
Atmosphere: 1
Food: 1
Service: 1
Best experience I had at a Panera. Ordered a sandwich, didn’t realize it was cold. Asked for the microwave, and Rayan offered to toast it.
Minutes later he presents it newly wrapped like brand new sandwich. The little things matter.
Atmosphere: 4
Food: 4
Service: 5
Good place to be at and foodies are pretty Ok.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Salad, Greek Salad, Broccoli Cheddar Soup
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