Chipotle Mexican Grill

Hard rice sucks

Atmosphere: 4

Food: 2

Service: 3

This seems like a common theme for this location, but the portions are ridiculously small. I literally have to ask double rice, corn and beans to get a normal portion. The guacamole they added was half the spoonful. The steak was small and half the portion as well. What can be done ?

Atmosphere: 4

Food: 3

Service: 3

This place is absolutely disgusting. Get rid of this fake mexican food. We deserve better in Brentwood.

Atmosphere: 1

Food: 1

Service: 1

The food has truly dropped in value. The corporation requests employees to add so much rice and you don’t get much of proteins or sour cream even though you requested double or extra. Imagine paying $15 for a bowl of rice which truly costs $1.00. Stop overcharging and not adding proper portions for meat and other products other than rice. Geezz….

Atmosphere: 5

Food: 1

Service: 5

Typical Chipotle

Atmosphere: 3

Food: 3

Service: 3

Me and my partner went during the night, food was amazing, and employees where helpful! we both had a custom burrito which where huge! I have some breakfast tomorrow morning, this was our first time and the young lady who took our order helped a lot!

Atmosphere: 5

Food: 5

Service: 5

Past Thursday, Ordered via the app, drive through pick up. 5 items in total. 2 burritos, 2 bowls and a quesadilla 2/5 items were of normal portion size but when it came to the 2 burritos and 1 bowl they were surprisingly small. We are talking Taco Bell sized burritos and one of the bowls had hardly any toppings. This still left two family members hungry. Next time I’ll go back to the loan tree location where it seems consistency and portion size isn’t lacking. I guess that extra few dollars in profits on each items pays off if this is how this location prepares their items for pick up.

Food: 2

Service: 1

The service at this Chipotle location is terrible. Customers aren't acknowledged upon entering, and I was left waiting to pay because an employee prioritized chatting with a colleague in the back. Furthermore, the protein portions are ridiculously small! it's like getting chicken from a wing, not a scoop. If their corporate budget for protein has decreased, it's noticeable and completely unacceptable. I plan on contacting headquarters about these issues.

Atmosphere: 1

Food: 1

Service: 1

Service was absolutely horrendous. I show up at the pick up time sat in the drive thru pick up for 20 minutes, then once I thought I was given my food by the younger guy who had the foulest attitude I’ve ever seen at this chipotle I was given the wrong order so I drive back around to park to walk inside and grab my actual order I didn’t even get helped I had to walk up to a worker to notify them of my order issue and my order was sitting at the drive thru window.

Food: 2

Service: 1

If you come here when the foods got off the grill it tastes so good when you dine in. I never recommend this place for take out it’s always a joke and that’s from my experience. Highly recommend when the foods hot, if it looks like it’s going low I wouldn’t recommend it.

Atmosphere: 5

Food: 5

Service: 5

Got a steak rice bowl and every other b er bite had a big piece of fat in it😕

Atmosphere: 3

Food: 3

Service: 4

This chipotle has been great. We order a few times a month for our family.

Atmosphere: 5

Food: 5

Service: 5

Out of all the chipotles I go to this is the one that by far gives the least amount of food in your bowl or burrito. Otherwise Chipotle is the bomb.

Atmosphere: 3

Food: 4

Service: 2

Went in today for a burrito around 9:45, an hour and 15 before closing. First thing I’m told by an employee is that they are out of all meat besides chicken, no white rice, no lettuce, no beans, basically everything but peppers, chicken, cheese and some other toppings. And it’s not because they didn’t have the ingredients, it’s because they decided to clean/close the kitchen for the night AN HOUR EARLY. How are you gonna stop making food for the night when you still got a long line and have people’s money to take? $20 for a burrito and drink is crazy but if I can’t at least get what I want on it then I ain’t gonna stick around 😭 no disrespect to the employees, they’re just doing their job, but whoever runs management there needs to follow their operation times posted on the door. Even having added a “now open till 11pm” sticker to the door makes me laugh when clearly it means jack.

Atmosphere: 4

Food: 2

Service: 1

It was close to closing time and the place was crazy packed. I was impressed by how well the staff kept it together and still took care of every single person. The food was delish. No complaints at all. I did eavesdrop on a dramatic venting session but it reminded me of an episode of Below Deck. Honestly, gurl, I get it. I was super pulled in and it was awesome entertainment. 5 stars all the way. Love this place. It deserves better than the average 3.1 rating that it currently has.

Atmosphere: 4

Food: 5

Service: 5