Jack In The Box
3191 Balfour Rd, Brentwood
(925) 306-4190
Recent Reviews
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First time dining in, 3 people working, so getting orders out took some time. We went to order, and the person taking our order was maybe the manager. She was telling an off duty employee to stand in another spot. She was still talking at him as we were trying to order. We didn't get a receipt butI will be talking with corporate.
Atmosphere: 3
Food: 4
Service: 3
Always fast and efficient. Never disappoints.
Atmosphere: 5
Food: 5
Service: 5
People can be so rude here
Atmosphere: 1
Food: 1
Service: 1
I always drive up, never have eaten inside.
Food: 5
Service: 5
I wish I would have got the cashier's name she was excellent Jack in the box in the mall
Atmosphere: 4
Food: 5
Service: 5
Love the loaded tiny tacos.
Worst service. Missing food and waited more than 30 minutes in drive thru line. Will not go back unless I have an hour to waste in a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Insanely long wait times. Bleh food.
Atmosphere: 1
Food: 1
Service: 1
Tacos were cold and no meat cheese just a cold slice of cheese. The sourdough hamburger was cold and soggy. They just must have pre-made and just had it sitting around. The stuffed jalapenos were actually decent. Worst experience because it took forever to get this cold food. Yucky.
Food: 1
Service: 1
Very disappointed with our normally favorite burger, Ultimate Cheeseburger. The cheese in the burger was not melted as usually it is. Both the burger and fries were cold and tasted old, not fresh. We should have returned them, but instead sat and ate as we were extremely hungry. Later that afternoon, we both had tummy problems.?
Recommended dishes: Ultimate Cheeseburger, Curly Fries
Restaurantji Recommends
Opens at 0600,perfect after a long shift,great location, the girls there are such sweethearts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extreme Sausage Sandwich, Curly Fries, Hash Brown
Great service and hot food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Worst jack in the box in the bay area two years and they still have the worst staff that will purposely get your order wrong then good luck getting ahold of them door dash will brush you off and you can't get a single living person on the phone because they just don't answer them
Atmosphere: 1
Food: 1
Service: 1
Service is slow. the food is tasteless and the preparers don't complete the orders.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Two Tacos
This is a great Jack-in-the-Box. Unfortunately there is a lot of homeless factor that frequents the place been approached every time that I park in the parking lot. Otherwise this place is great. The food is good and I’m so happy. They brought back the pineapple shake.
Atmosphere: 2
Food: 5
Service: 5
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