Jack In The Box

3191 Balfour Rd, Brentwood
(925) 306-4190

Recent Reviews

Sort by
Madina Noorzad

Worst service. Missing food and waited more than 30 minutes in drive thru line. Will not go back unless I have an hour to waste in a fast food restaurant

Atmosphere: 1

Food: 1

Service: 1

Michael Yeo

Terrible customer service. Insanely long wait times. Bleh food.

Atmosphere: 1

Food: 1

Service: 1

No Name

Tacos were cold and no meat cheese just a cold slice of cheese. The sourdough hamburger was cold and soggy. They just must have pre-made and just had it sitting around. The stuffed jalapenos were actually decent. Worst experience because it took forever to get this cold food. Yucky.

Food: 1

Service: 1

Robert Ortiz

Very disappointed with our normally favorite burger, Ultimate Cheeseburger. The cheese in the burger was not melted as usually it is. Both the burger and fries were cold and tasted old, not fresh. We should have returned them, but instead sat and ate as we were extremely hungry. Later that afternoon, we both had tummy problems.?

Recommended dishes: Ultimate Cheeseburger, Curly Fries

Mark S

Opens at 0600,perfect after a long shift,great location, the girls there are such sweethearts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extreme Sausage Sandwich, Curly Fries, Hash Brown

Carisa Pudinski

Great service and hot food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings

andrew seymour

Worst jack in the box in the bay area two years and they still have the worst staff that will purposely get your order wrong then good luck getting ahold of them door dash will brush you off and you can't get a single living person on the phone because they just don't answer them

Atmosphere: 1

Food: 1

Service: 1

Edward Montalvo

Service is slow. the food is tasteless and the preparers don't complete the orders.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Two Tacos

Bob O

This is a great Jack-in-the-Box. Unfortunately there is a lot of homeless factor that frequents the place been approached every time that I park in the parking lot. Otherwise this place is great. The food is good and I’m so happy. They brought back the pineapple shake.

Atmosphere: 2

Food: 5

Service: 5

Hasan Ahmed

This Jack in the Box location stands out compared to others.The curly fries were perfectly cooked, and the burgers were delicious.We recommend this restaurant for its cleanliness and high-quality offerings.

Atmosphere: 5

Food: 4

Service: 5

Ricky Evans

Everyone is so rude! Get a different job if you're so unhappy. The food is always cold and gross ? and they talk to you as if you kicked their puppy. Horrible!

Atmosphere: 1

Food: 1

Service: 1

karla heneby

It's the over night crew but you deal with a lot due to location so understandable food is always bomb my favorite of all fast food chains .

Atmosphere: 3

Food: 5

Service: 5

Deep Kakkar

Good pit stop when you are here for Cheryl picking

Atmosphere: 4

Food: 4

Service: 4

Lucky Patino

I came in a little close to midnight and didn’t want to order at the drive through. So I went inside the dinning area and the staff was kind enough to allow us to order and eat inside

Atmosphere: 5

Food: 4

Service: 5

L M

This place is ridiculous. Even without lines, they specialize in delivering the worst quality menus. #Grillchichensalad (3 small pieces of chicken, colder than ever)

Loading...