2/12/25: Ordered from the drive thru. $5 McChicken meal. $6 McDouble. 2 cars in front of me. We're told to wait in the drive thru pickup around the corner. Long story short, I get my food AFTER 5 cars who ordered behind me got their food at the window.
When I finally get my food, brought by the manager, I asked him why I waited while 5 people who ordered after me got their food already. He says it's given based on who ordered first. I told him I ordered before the 5 cars who got their food already. He tells me he doesn't understand what I'm saying! I try to explain again and he tells me he has to go, goodbye.
Obviously he had no explanation. If you're going to tell people to exit the drive thru so your window times meet corporate standards, you can't then make us wait while you service others first who came last. Do better!
Atmosphere: 4
Food: 4
Service: 1
aimal ahmadi
Very rude
Atmosphere: 1
Food: 1
Service: 1
Pachee Thao
This place is really cute and spacious. There is a play area for young kids. There is a small slide and a few touch n play TVs. I enjoyed my time here.
Kid-friendliness: There are 3 touch and play TVs and a small playground area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcmuffin with Egg
Carl Kuhl (Carlius)
The bread on my McChicken was a little burnt, and there wasn't enough mayonnaise to lubricate the brick of chicken going down my throat. It's not a good experience.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mcchicken
Nazer Paiman
Employees with attitude
Nigglebaun
Do not recommend
Atmosphere: 2
Food: 2
Service: 2
Pavel Dz
This is a feedback to the kitchen staff and also to the management. Overall for the Bay Area, the service and cooking are pretty good, but the consistency is not enough. Sometimes the beef patty looks and smells just disgusting. The problem is probably that the frying surface is not cleaned on time, or is cleaned carelessly, which is why the patty can have a dark color and burnt fat on the edges. Either the workers lack the culture of cooking according to standards, or training.
General feedback and experience sharing: I've gotten used to the fact that McDonald's here does not have very high quality standards. I worked at McDonald's in Europe, and everything looked perfect there, and it was not impossible to achieve and maintain. There, MacDonald's was a real restaurant where it was nice to go and enjoy the taste, but here it's more fast food to fill an empty stomach - it's a rarity when you can stumble upon properly cooked food. It really shocked me when I got here - I thought it was even better in the homeland of McDonald's.
Atmosphere: 4
Food: 3
Service: 4
Josh
McDonald's
Atmosphere: 3
Food: 4
Service: 4
Melissa Jaimes
bad service from one of the cashiers, we asked for napkins and only got 3 ☠️.
Wendy Mitchum
This location has a small area for kids to play! I miss this at McDonalds!
2/12/25: Ordered from the drive thru. $5 McChicken meal. $6 McDouble. 2 cars in front of me. We're told to wait in the drive thru pickup around the corner. Long story short, I get my food AFTER 5 cars who ordered behind me got their food at the window.
When I finally get my food, brought by the manager, I asked him why I waited while 5 people who ordered after me got their food already. He says it's given based on who ordered first. I told him I ordered before the 5 cars who got their food already. He tells me he doesn't understand what I'm saying! I try to explain again and he tells me he has to go, goodbye.
Obviously he had no explanation. If you're going to tell people to exit the drive thru so your window times meet corporate standards, you can't then make us wait while you service others first who came last. Do better!
Atmosphere: 4
Food: 4
Service: 1
Very rude
Atmosphere: 1
Food: 1
Service: 1
This place is really cute and spacious. There is a play area for young kids. There is a small slide and a few touch n play TVs. I enjoyed my time here.
Kid-friendliness: There are 3 touch and play TVs and a small playground area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcmuffin with Egg
The bread on my McChicken was a little burnt, and there wasn't enough mayonnaise to lubricate the brick of chicken going down my throat.
It's not a good experience.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mcchicken
Employees with attitude
Do not recommend
Atmosphere: 2
Food: 2
Service: 2
This is a feedback to the kitchen staff and also to the management. Overall for the Bay Area, the service and cooking are pretty good, but the consistency is not enough. Sometimes the beef patty looks and smells just disgusting. The problem is probably that the frying surface is not cleaned on time, or is cleaned carelessly, which is why the patty can have a dark color and burnt fat on the edges. Either the workers lack the culture of cooking according to standards, or training.
General feedback and experience sharing:
I've gotten used to the fact that McDonald's here does not have very high quality standards. I worked at McDonald's in Europe, and everything looked perfect there, and it was not impossible to achieve and maintain. There, MacDonald's was a real restaurant where it was nice to go and enjoy the taste, but here it's more fast food to fill an empty stomach - it's a rarity when you can stumble upon properly cooked food. It really shocked me when I got here - I thought it was even better in the homeland of McDonald's.
Atmosphere: 4
Food: 3
Service: 4
McDonald's
Atmosphere: 3
Food: 4
Service: 4
bad service from one of the cashiers, we asked for napkins and only got 3 ☠️.
This location has a small area for kids to play! I miss this at McDonalds!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Restaurantji Recommends
Neighborhood Mcd's
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mcchicken, Quarter Pounder Hamburger
Always a problem with cold hard or hot hard fries but better than most
They got our happy meal order wrong and my cheeseburgers were barely warm. Not a good experience for $30 we spent for food
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheeseburger, World Famous Fries, Chicken Mcnuggets
Nastiest one I ever ate at. Fries always stale and lack salt. Nuggets tasted undercooked.
Food: 2
Service: 2
Yum
Vegetarian options: No.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Buttermilk Crispy Chicken Burger, Oreo Mcflurry, Big Mac, Filet-O-Fish, Sausage Mcmuffin, Mcchicken, Cheeseburger, Double Cheeseburger, Watermelon Strawberry Slushie, World Famous Fries, Quarter Pounder Hamburger, Chocolate Chip Cookie, Pancake, Strawberry & Crème Pie, Oatmeal Raisin Cookie, Chicken Mcnuggets, Sausage Burrito, Sausage Mcmuffin with Egg, Hamburger
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