Panda Express
3140 Balfour Rd SP# A, Brentwood
(925) 513-6922
Recent Reviews
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The Cooks (young boys) have seriously BAD Attitudes that need to be addressed by management. Talking back to supervisors and manager and playing games instead of wirking. Not professional for $20 hr. Front staff was very professional. Management better address the problem employees because patrons can see the attitudes. I Had to wait 30 minutes for my order.
0 star.
Atmosphere: 1
Food: 1
Service: 1
Food was good
Atmosphere: 5
Food: 5
Service: 5
I’m a regular at this Panda Express, and I always look forward to my visits. The food is consistently delicious, and the service is top-notch. Yesterday I paid a visit and once again wasn’t disappointed with the results!
a special shoutout to my server this time Madison who was welcoming and attentive and the rest of the wonderful staff!
I Highly recommend this location if you’re craving a tasty meal with excellent service for a good price!
Atmosphere: 5
Food: 5
Service: 5
I was given three small pieces of chicken after having to wait a long time for my order. This location was out of almost every single entree and were taking order requests. They didn’t close for another two hours and there were a lot of people dining in. I ordered three bowls and every single one of my bowls have a SOUP more than halfway up the bowl of the greens. It’s so disgusting and unappetizing. Along with raw onions and bell peppers of the chicken. They asked me to fill out the survey from the receipt while I waited for my food and I gave them a great review regardless of seeing what my order came out like and how horrendous this experience was, they didn’t even give me the fortune cookies :(
What makes the difference among all locations of Panda Express is the people. The staff is welcoming, and the facility is clean.
However, I would recommend cleaninging high chairs.
Atmosphere: 5
Food: 5
Service: 5
I gave the lady a $20 bill and the total was $26.32 and I said the rest in card and she charged me 20 in card and marked it 6.32 in cash
The server was Davina v I could not go claim cuz I already at work.
The 7 employees left me standing at the counter for over 5 minutes, with no one else in line, waiting for my to go order that I could see sitting on the other side of the counter. I announced I was there to pick up my order, while 3 staff sat having a friendly break, 2 others were tidying up and doing busy work with no urgency. 1 other employee was apparently filling another to go order, as I stood there patiently waiting for one of them to serve me. Finally I went to walk into the kitchen area to grab my cold order, and one of the young women on break jumped up and told me I couldn’t go back there, and got up and handed me my food, rudely. I’ll never go back there. These young people have no skills dealing with the public that are the reason they are employed. Terrible experience and my food was cold, of course.
Atmosphere: 1
Food: 1
Service: 1
Yummy food. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Was 👍
Atmosphere: 4
Food: 4
Service: 4
I have had the worst service by CAROLINE she's rude gives the bare minimum or less on the plate. Doesn't care your standing there she will not acknowledge you and she will keep doing door dash orders. If possible get someone else to serve your food CAROLINE you should retire if you hate what you do.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
When you do a mobile order it says walk in and tell them your name for your order then they insist on asking you for your phone number order number Social Security like you're some thief why can't I just give you my name and you give me my order. If you're worried about that maybe don't put the order on display with the person's name showing put it somewhere hidden so that people can just come in and say their name instead of being asked 51 questions
Atmosphere: 4
Food: 3
Service: 1
Food was good. For a short while I would walk there everyday for dinner. Employees were nice, but not spectacular, food was sometimes cold but was hot most of the time. Not a place for family dinner, but a good budget option.
Atmosphere: 2
Food: 3
Service: 4
The lady in the bathroom let us use it, even she was cleaning, it was an emergency!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
While ordering food for lunch, i noticed that one of the food attendants accidentally dropped her pen on the fried rice, and to my surprise, she didn't even bother to replace the tray. I found this quite unhygienic and off-putting. Moreover, when i politely suggested that the tray should be replaced, the staff members were rather rude in their response. I believe it's important for the team to maintain cleanliness and professionalism at all times. Just thought you should be aware of this incident.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Beijing Beef, Chow Mein, Fried Rice, Kung Pao Chicken Orange Chicken Chow Mein, Honey Sesame Chicken Breast, Orange Chicken, The Original Orange Chicken
I Order takeout, 2 bowls. They messed up on both the bowls and gave me 6 to 7 piece of protein for my meat portion. Great job Panda ! Last time here. Definitely going family owned next.
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