I went there the day before I left America (I live in germany) and the barista at the register called me pretty. They got my order right and were so nice and also patient every single time I went. :)
Service: 5
April Matsu
Veronica didn’t look at me, like Barista’s do at the outside Starbucks, when you ask for something specific. She said “let’s try it!” She put her own SUPER SECRET SPIN on the drink and it was HANDS DOWN the best frapp I’ve ever had! I called it V’s BB Sweet Cream Frap! Yes, the drink was great but the customer service that I got was way cool. I felt like I was joking with one of my “girls”! So DOUBLE PROPS for Veronica, her low key old school approach to customer service and her MAD BARISTA INVENTION SKILL! Also, I’m so used to people looking down on me. I have an autoimmune disease that has slowly over the last 7 years taken my teeth. After losing my excellent dental insurance it was very hard to keep up with the deterioration over the years. I don’t go out, take pictures or even attempt dating because of the judgement I do receive when I’m out in public. I get it, I’m guilty of it too. I appreciate employees like Veronica who give me some normalcy when I take the chance, leave the house and interact with the world! I’m sure she had no idea what doing her job correctly, could do for this 52 year old single mom! Thanks for more than just the coffee Veronica!
Atmosphere: 5
Food: 5
Service: 5
Susan Spehling
Went yo Safeway in the store to get a Starbucks. The guy working there was not knowledgeable about how to make my or my husband drink, which was a simple latte. The lady before me Was returning her Vente latte to get it fixed, and then I will next. Yes man took my order without writing anything down and then telling me he could remember because it was too detail. Then he started writing it down on the cup. He grabbed my cup with his fingers on the inside. I asked him if I can get a different cup. He got bothered and set our drinks down and started cleaning the blender Call the other side of the counter and I didn’t take a blender. He. just kept ignoring that I was there, and when I just still stood there waiting for my coffee, he walked back over to where the coffee Cups were sitting and asked me if I needed something. Asked for a supervisor she sent somebody else to help and that woman asked him what was going on. He was rude to her something. She called me a B.I.T.C.H. And told me she didn’t want to hear my bad energy. That was the most horrible store ever gone to. The manager was apologetic. However, I would not go that store to get a Starbucks or anything. It was a very scary experience. The store is number 55cir.cical.YRENA in the town of mountain house CA 95391 right near Brentwood California. Please, dear Claire.. Turns out, there was a Starbucks in that very center a real store, and they were wonderful! We were traveling back home to Arizona, we know the area and didn’t realize there was another storm there a regular Starbucks.
Atmosphere: 1
Food: 1
Service: 1
bigshooter 330
Great place to stop by and get yourself a drink.
Atmosphere: 4
Food: 4
Service: 4
Ethan Lockard
why are some of the best employees leaving and people with TERRIBLE customer service and TERRIBLE food handling service are appearing ??? ? the only spectacular employees left are nakeyah, maycie, and aide… what happened safeway??
Boris Yankov
This place gave me free water, even though I offered to pay for it. Helpful staff!
R Fantastic
The employees there need to make sure to wear their hair up and out of there face. Literally had a barista guy his hair all over the place so long couldn’t even see his eyes. Really they are food handlers!! The manager should really have that conversation on grooming. Same with the Corporate. You need to do better.
Pavel Dz
Very nice staff, always very friendly. The only caveat is the lack of habit of labeling cups. Probably 30 times over the past 2 months I came, and almost all 30 I had to find out where whose order is, even the employees themselves can’t always immediately understand where the order is, they have to take each cup, look for notes, sometimes even open the lid. The problem with the organization and it's easy to fix.
Anne Krol
Hot Chai latte was served warm because the barista was too busy talking to her friends. Waited too long.
paolo moreira
HOW DISGUSTINGI WAS ABOUT TO GET A DEINK AT THIS LOCATION WHEN I NOTICED THE GIRL MAKING THE DRINKS WAS RINGING UP PEOPLETOUCHING CASH AND SHE WENT AHEAD AND STARTED MAKING A DRINK WITHOUT WASHING HER HANDSTERRIBLE TERRIBLE SPECIALLY RIGHT NOW WITH COVID GOING ON
Typical. You always know what you'll get. Average coffee
JA M
Upon a recent visit to this location, there was a customer in front of me being served. I have had Starbuck croissants before, flaky, delicious & with wonderful 'famed' Starbuck's service. The day I visited was not one of them. To be fair, it may have been an 'off day'. The service was average/fair, certainly not of the 'famed' Starbuck's service. The croissant received, of course, due to covid19, was in a plastic sealed wrapper. There was an expiration date, which expired the following day, so the item was still current. Upon unsealing, there was no flaky texture, no golden brown. It was buttery tasting & which was appreciated. I will wait a bit before I visit next. It is presently a 'meza-meza' suggestion.
Dan Stone
No experience
Sal Fayad
Very bad service they don't want to put any efforts
I went there the day before I left America (I live in germany) and the barista at the register called me pretty. They got my order right and were so nice and also patient every single time I went. :)
Service: 5
Veronica didn’t look at me, like Barista’s do at the outside Starbucks, when you ask for something specific. She said “let’s try it!” She put her own SUPER SECRET SPIN on the drink and it was HANDS DOWN the best frapp I’ve ever had! I called it V’s BB Sweet Cream Frap! Yes, the drink was great but the customer service that I got was way cool. I felt like I was joking with one of my “girls”! So DOUBLE PROPS for Veronica, her low key old school approach to customer service and her MAD BARISTA INVENTION SKILL!
Also, I’m so used to people looking down on me. I have an autoimmune disease that has slowly over the last 7 years taken my teeth. After losing my excellent dental insurance it was very hard to keep up with the deterioration over the years. I don’t go out, take pictures or even attempt dating because of the judgement I do receive when I’m out in public. I get it, I’m guilty of it too. I appreciate employees like Veronica who give me some normalcy when I take the chance, leave the house and interact with the world! I’m sure she had no idea what doing her job correctly, could do for this 52 year old single mom! Thanks for more than just the coffee Veronica!
Atmosphere: 5
Food: 5
Service: 5
Went yo Safeway in the store to get a Starbucks. The guy working there was not knowledgeable about how to make my or my husband drink, which was a simple latte. The lady before me Was returning her Vente latte to get it fixed, and then I will next. Yes man took my order without writing anything down and then telling me he could remember because it was too detail. Then he started writing it down on the cup. He grabbed my cup with his fingers on the inside. I asked him if I can get a different cup. He got bothered and set our drinks down and started cleaning the blender Call the other side of the counter and I didn’t take a blender. He. just kept ignoring that I was there, and when I just still stood there waiting for my coffee, he walked back over to where the coffee Cups were sitting and asked me if I needed something. Asked for a supervisor she sent somebody else to help and that woman asked him what was going on. He was rude to her something. She called me a B.I.T.C.H. And told me she didn’t want to hear my bad energy. That was the most horrible store ever gone to. The manager was apologetic. However, I would not go that store to get a Starbucks or anything. It was a very scary experience. The store is number 55cir.cical.YRENA in the town of mountain house CA 95391 right near Brentwood California. Please, dear Claire.. Turns out, there was a Starbucks in that very center a real store, and they were wonderful! We were traveling back home to Arizona, we know the area and didn’t realize there was another storm there a regular Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Great place to stop by and get yourself a drink.
Atmosphere: 4
Food: 4
Service: 4
why are some of the best employees leaving and people with TERRIBLE customer service and TERRIBLE food handling service are appearing ??? ? the only spectacular employees left are nakeyah, maycie, and aide… what happened safeway??
This place gave me free water, even though I offered to pay for it. Helpful staff!
The employees there need to make sure to wear their hair up and out of there face. Literally had a barista guy his hair all over the place so long couldn’t even see his eyes. Really they are food handlers!! The manager should really have that conversation on grooming. Same with the Corporate. You need to do better.
Very nice staff, always very friendly. The only caveat is the lack of habit of labeling cups. Probably 30 times over the past 2 months I came, and almost all 30 I had to find out where whose order is, even the employees themselves can’t always immediately understand where the order is, they have to take each cup, look for notes, sometimes even open the lid. The problem with the organization and it's easy to fix.
Hot Chai latte was served warm because the barista was too busy talking to her friends. Waited too long.
HOW DISGUSTINGI WAS ABOUT TO GET A DEINK AT THIS LOCATION WHEN I NOTICED THE GIRL MAKING THE DRINKS WAS RINGING UP PEOPLETOUCHING CASH AND SHE WENT AHEAD AND STARTED MAKING A DRINK WITHOUT WASHING HER HANDSTERRIBLE TERRIBLE SPECIALLY RIGHT NOW WITH COVID GOING ON
Restaurantji Recommends
Great service
Typical. You always know what you'll get. Average coffee
Upon a recent visit to this location, there was a customer in front of me being served. I have had Starbuck croissants before, flaky, delicious & with wonderful 'famed' Starbuck's service. The day I visited was not one of them. To be fair, it may have been an 'off day'. The service was average/fair, certainly not of the 'famed' Starbuck's service. The croissant received, of course, due to covid19, was in a plastic sealed wrapper. There was an expiration date, which expired the following day, so the item was still current. Upon unsealing, there was no flaky texture, no golden brown. It was buttery tasting & which was appreciated. I will wait a bit before I visit next. It is presently a 'meza-meza' suggestion.
No experience
Very bad service they don't want to put any efforts
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