Taco Bell

7814 Brentwood Blvd, Brentwood
(925) 516-6705

Recent Reviews

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Jonathon Leeworthy

Just horrible

Atmosphere: 1

Food: 1

Service: 1

Lisseth Koya

Receipt info
02/14/2025
6:50 pm
Cashier: Drecee S

I went to Taco Bell and ordered a cheese quesadilla with no sauce and a side of chips, as I always do. However, when the employee entered my order into the system, he put chips and cheese instead of just chips. I told him I only wanted a side of chips, not chips and cheese, but he insisted that they could only sell chips with cheese and that I would have to pay for it that way.

I found this strange because every time I order at this location, the system always has the option for just a side of chips. When I got to the window, I asked again if they had put the correct item, and the employee asked me, "Oh, you still want to order it?" I told him I had already ordered it from the beginning, but he repeated that they could only sell chips with cheese.

Since there was another employee at the window who I recognized from previous visits, I asked the one helping me if he could check with him to see where in the system it says side of chips. Instead of checking, he just made a whatever gesture and said, "He is not the manager," then walked away.

A moment later, he returned and said, "Yeah, so my manager says we can’t do just chips. I’ll have to charge you for chips and cheese." This was odd to me because I have always been able to order just chips at this same location without any problem.

Overall, it was frustrating to experience this sudden change with no clear explanation. The lack of effort to verify my request made the situation even more disappointing.

Atmosphere: 3

Food: 3

Service: 3

Nazer Paiman

Staffs are egotistic

Service: 1

G K

This has to be the slowest taco bell ever! Either they have a bunch of idiots that work here or management is just horrible.

Atmosphere: 1

Food: 3

Service: 1

Robin Manhollan

The food Taco Bell is all about how the food tastes. Everything else really doesn't matter except the cleanliness of course. If the food sucks then it could make someone not visit again for a quite a long time. That's what happened to me . So I visited this one and it was better. But the prices are way out of my league. I bought 2 Mexican pizzas 2 regular tacos and 2 med sodas totaling $28. Is that right?
I couldn't believe it. Anyway the place is always busy they must be making a fortune.

Atmosphere: 4

Food: 3

Service: 4

Joel Rivera

Waited a whole 30 min for my tacos kinda embarrassing with only 3 cars in the drive thur

Briana & Tony

Both of my daughters are here yesterday and shortly after threw up and caught a stomach bug …

Atmosphere: 3

Food: 1

Service: 3

Joseph Kampsnider

Absolutely terrible skimpy tacos with nothing in them they should shut this location down.

Nai

Really been hit or miss lately. Service is fine I guess, but they don’t follow customizations. Paid .90 cent extra for more sour cream and they literally put less. Like, it was only on 1/4 of the burrito. Bsfr. It’s been a constant thing, ordered a cravings box recently and every item was poor(er than usual) quality or incorrectly made.

Atmosphere: 3

Food: 2

Service: 3

Stacey Ainslie

I ordered tacos and cinnamon twist, the tacos were okay with tomatos tasted old. But most importantly, the cinnamon twist were disgusting. They tasted like they were cooked in rancid, grease! They were horrible! It made me question eating my tacos.....

Food: 2

Service: 4

Lamar Andar

they don’t have respect and they all using they phone

Atmosphere: 1

Food: 1

Service: 1

John Lopez

Sign said open at 8am, arrived at 915. Tried all 3 doors, all locked. They said they don't have the key. This was a Friday, 09/20/24. Not sure what is going on because it wasn't like this before, maybe make more keys and keep them in the office. I had to let another person in... that's not a good look

Alyssa Marsh

It's taco bell

Atmosphere: 3

Food: 3

Service: 3

Eileen Hanson

I wanted a quick snack. It was good. I was bummed they were out of the mild sauce.

Food: 4

Service: 4

Dianne Hernando

Nothing like ordering a potato breakfast burrito because you don’t eat meat, then being given a sausage one. Great job guys ?
Not that hard to get an order right.

Atmosphere: 2

Food: 1

Service: 2

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