The food is good but they charge $2 dollars for extra ranch i think thats greedy being a 6 piece combo is almost $30 i mean dang where is the customer appreciation ! Most wingstops give you free ranch or ranch for a buck but $2.09 is just plain greedy so if you can just order from Pittsburg they give customers more for their money .
Atmosphere: 2
Food: 5
Service: 1
Mariebeth Gupta
The WORST!!! They gave me the wrong order, had to drive all the way back, informed them of their mistake, and instead of apologizing all she asked was what’s the name?!? The same exact thing she asked the first time around! I opened the bag in front of them just to make sure that the order is right this time. No apologies! No NOTHING at all!😡🤬
Service: 1
Juan Serpa
Friendly people
Atmosphere: 4
Food: 4
Service: 4
Rick Billy
Chicken is similar in quality and taste to McDonalds' chicken nuggets. Vastly overpriced.
Atmosphere: 2
Food: 1
Service: 3
Racquel Jones
I had a very frustrating experience at this Wingstop due to poor customer service from Sydney, who also claimed to be the manager. After paying for my food, I noticed I had been overcharged for large fries and large drinks I never ordered. When I brought it to Sydney’s attention, instead of apologizing or explaining, she was dismissive and rude, saying, “Do you want your money back?” Another employee suggested letting me keep the cups and refunding part of the charge, but when I explained it was more than a dollar, Sydney aggressively took the cups back, threw them in the trash, and finally gave me a refund. When I asked for a manager, Sydney said she was the manager and rudely asked what the problem was. Later, I overheard another staff member pointing out that she had also given me the wrong fries. Only after checking my receipt again did I realize the full extent of the overcharge. Thankfully, the young man who was working stepped in, explained things clearly, and treated me with respect. He was the only positive part of this experience. Sydney’s lack of professionalism, poor communication, and dismissive attitude left a very negative impression.
Atmosphere: 4
Food: 3
Service: 1
Jacob Baca
I’ve been 3 times each time my food is either so greasy and nasty or over cooked like really overcook , the Fries are super crunch like chip . All I’m saying is lonetree wingstop is 10x better go there .
Atmosphere: 1
Food: 1
Service: 2
Kelly Schwald
Could not place order via phone. No one answered after holding for 5 minutes. Business opportunity missed. This is exactly why I stopped going. Staff your stores. Putting to much pressure on the people that are working.
Jeremy Hufft
We got off of our out-of-town job and could not get dinner till about 9:30 and we looked to see who was open and this place was, and it was a great experience. The food was great and it was a nice clean place. We had to wait for like a solid 20 minutes but it was worth it. It's good that it wasn't sitting in the warmers waiting for us.
Atmosphere: 5
Food: 5
Service: 5
w ellis
Over cooked wings, this location is going down hill I will try another store
Completely messed up my order and was told I was going to get a refund in 5-7 business days. A little over two weeks later and nothing. Doesn’t help they never answer the phone. Absolute dogshit location.
Atmosphere: 1
Food: 1
Service: 1
Sherman Smith
2nd time ordering in a couple weeks and the wings are great the problem is the orders take longer than should be expected. 45 minute wait for a single bundle wing order and fries.
Atmosphere: 5
Food: 5
Service: 1
Kaylani Davis
This yall second time acting like yall cannot answer the phone ! First time my chicken was raw nobody answered I had to just throw my food away. Now this time I placed an order for delivery I was trying to get in contact with the store for 30 minutes nobody answered. I had to call the door dasher have him give his phone to one of your employees just for them not to be able and to accommodate the simple change of wanting my wings well done and all flats denied I just canceled my order and I was told by your employee you guys don’t even have a phone to receive calls there and online it says if you want to cancel or make changes to call the store this is ridiculous now I have to wait 5-7 days for a refund I’m will never purchase from here again.
Atmosphere: 1
Food: 1
Service: 1
Desiree Gonzales
My husband stopped in on his way home to Rio vista to bring home dinner. We were missing items in our order. When I saw they had 2 stars I told him to go somewhere else but he insisted. Way to go to live up to those 2 stars…
The food is good but they charge $2 dollars for extra ranch i think thats greedy being a 6 piece combo is almost $30 i mean dang where is the customer appreciation ! Most wingstops give you free ranch or ranch for a buck but $2.09 is just plain greedy so if you can just order from Pittsburg they give customers more for their money .
Atmosphere: 2
Food: 5
Service: 1
The WORST!!! They gave me the wrong order, had to drive all the way back, informed them of their mistake, and instead of apologizing all she asked was what’s the name?!? The same exact thing she asked the first time around! I opened the bag in front of them just to make sure that the order is right this time. No apologies! No NOTHING at all!😡🤬
Service: 1
Friendly people
Atmosphere: 4
Food: 4
Service: 4
Chicken is similar in quality and taste to McDonalds' chicken nuggets. Vastly overpriced.
Atmosphere: 2
Food: 1
Service: 3
I had a very frustrating experience at this Wingstop due to poor customer service from Sydney, who also claimed to be the manager. After paying for my food, I noticed I had been overcharged for large fries and large drinks I never ordered. When I brought it to Sydney’s attention, instead of apologizing or explaining, she was dismissive and rude, saying, “Do you want your money back?” Another employee suggested letting me keep the cups and refunding part of the charge, but when I explained it was more than a dollar, Sydney aggressively took the cups back, threw them in the trash, and finally gave me a refund. When I asked for a manager, Sydney said she was the manager and rudely asked what the problem was. Later, I overheard another staff member pointing out that she had also given me the wrong fries. Only after checking my receipt again did I realize the full extent of the overcharge. Thankfully, the young man who was working stepped in, explained things clearly, and treated me with respect. He was the only positive part of this experience. Sydney’s lack of professionalism, poor communication, and dismissive attitude left a very negative impression.
Atmosphere: 4
Food: 3
Service: 1
I’ve been 3 times each time my food is either so greasy and nasty or over cooked like really overcook , the Fries are super crunch like chip . All I’m saying is lonetree wingstop is 10x better go there .
Atmosphere: 1
Food: 1
Service: 2
Could not place order via phone. No one answered after holding for 5 minutes.
Business opportunity missed.
This is exactly why I stopped going. Staff your stores. Putting to much pressure on the people that are working.
We got off of our out-of-town job and could not get dinner till about 9:30 and we looked to see who was open and this place was, and it was a great experience. The food was great and it was a nice clean place. We had to wait for like a solid 20 minutes but it was worth it. It's good that it wasn't sitting in the warmers waiting for us.
Atmosphere: 5
Food: 5
Service: 5
Over cooked wings, this location is going down hill I will try another store
Food: 1
Service: 2
what is this !! and hard as rock
Food: 1
Restaurantji Recommends
Completely messed up my order and was told I was going to get a refund in 5-7 business days. A little over two weeks later and nothing. Doesn’t help they never answer the phone. Absolute dogshit location.
Atmosphere: 1
Food: 1
Service: 1
2nd time ordering in a couple weeks and the wings are great the problem is the orders take longer than should be expected.
45 minute wait for a single bundle wing order and fries.
Atmosphere: 5
Food: 5
Service: 1
This yall second time acting like yall cannot answer the phone ! First time my chicken was raw nobody answered I had to just throw my food away. Now this time I placed an order for delivery I was trying to get in contact with the store for 30 minutes nobody answered. I had to call the door dasher have him give his phone to one of your employees just for them not to be able and to accommodate the simple change of wanting my wings well done and all flats denied I just canceled my order and I was told by your employee you guys don’t even have a phone to receive calls there and online it says if you want to cancel or make changes to call the store this is ridiculous now I have to wait 5-7 days for a refund I’m will never purchase from here again.
Atmosphere: 1
Food: 1
Service: 1
My husband stopped in on his way home to Rio vista to bring home dinner. We were missing items in our order. When I saw they had 2 stars I told him to go somewhere else but he insisted. Way to go to live up to those 2 stars…
Food: 1
Takes way too long.
Atmosphere: 1
Food: 2
Service: 1
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