My experience was amazing, they were friendly and my food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
Senwen Wu
They got the flavor wrong, and they gave me the wrong sauce too. Plus, it was cold.
Food: 1
Kathryn Tincher
Can't speak to the food because we never got it. They gave our order to someone else twice in about an hour. I don't know who is working here but they either need to be retrained or let go. Won't be back!
Charlie
Visited the Wingstop in Brentwood on Balfor Rd today around 8:00 PM, and it was the worst fast-food experience I've had in years. We were the only people in the entire store, yet there were just two employees: a gentleman at the counter who mumbled something unintelligible when we walked in and glanced toward a woman in the back. She was sitting there eating, stood up, and actually took the time to walk all the way to the front counter just to tell us she was on break.
When I asked how long her break would be, she said 30 minutes, then turned around and walked right back to her spot to continue her meal. No one else was available to take our order, and they suggested we order online instead—like that's helpful when you're standing right there. We ended up walking out empty-handed. I'd rather grab frozen wings from Safeway and cook them myself than support a franchise this disorganized and rude. Zero effort from the staff, and it shows. 1/5 stars – avoid this location at all costs.
Atmosphere: 1
Service: 1
chalyn champion
ts gabbage! my sister paid $41 and they basically gave me 3 boneless wings and a pinch of fries. not only that, they don’t even answer the phone when you call and try to talk to them. ordered large froes and got smalls WITH NO seasoning. like is ya’ll back there eating the chicken too? 1/5 and thats me being nice..
Atmosphere: 1
Food: 1
Service: 1
Madigan Ford
$25 for an incorrect order... 😭😭😭 I saw all the bad reviews of them getting orders wrong and still gave them a chance but honestly save your yourself the trouble and just go to Panda Express next door or somewhere else
Theo
I called to order and Miguel told me he was too busy to take my order over the phone. I drove to the location and was refused service when I asked if the owner doesn’t want to take phone order. I have to many door dash order ridiculous. Poor customer service
Atmosphere: 1
Service: 1
D (Krown4d)
No matter what Wing stop you go to expect to wait 30 mins or more it doesn’t matter what you order. Service is always slow. Wings are okay and always overpriced. I make my own wings now with the Ninja crispy. Cheaper and fresher and can pick any sauce.
Atmosphere: 2
Food: 3
Service: 2
Salvador Pulido
Look, everything is great, the wings, the boneless, the drinks, the dressings, but the potatoes they gave me are disgusting. You can see them in the first photo. Please fix that. (Order 2731, and this post is from 7/28/2025. I hope to update this soon.)
Atmosphere: 4
Food: 2
Service: 5
Sophie K
I got teh hickory BBQ wings which were AMAZING! It did take 30 minutes, but worth it!
Never answer phone and it goes straight to voicemail. They always mess up orders. Lemon pepper wings had NO SEASONING. Requested wings and fries to be cooked hard…. They were soggy and slimy.. a waste of $50. Teenagers who don’t care running this place. Next time we’ll do Fire wings
christian merino
All my wings were super oily, and it barely didn't have any rub the workers on the Night Shift. They're all lazy. And I waited for my food for one hour just for 10 wings and a french fry
Atmosphere: 1
Food: 1
Service: 1
barbie
Food was a 20/10 !! I haven’t had good Wingstop in the area until I went to this place. It did take 40 mins for my 6 piece and 8 piece or well done but that’s probably because the extra cook time. Definitely was worth the wait!! :)
Atmosphere: 5
Food: 5
Service: 4
Will T
Took a long time for a very small order. 30 minutes just waiting for 2 sandwiches. only 3 people in the place (I feel bad for them), code on bathroom, out of some beverages. Food is good, that’s why people get it. But it’s expensive for the bad inside of the restaurant and often lackluster service. Reeks of corporate greed
My experience was amazing, they were friendly and my food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
They got the flavor wrong, and they gave me the wrong sauce too. Plus, it was cold.
Food: 1
Can't speak to the food because we never got it. They gave our order to someone else twice in about an hour. I don't know who is working here but they either need to be retrained or let go. Won't be back!
Visited the Wingstop in Brentwood on Balfor Rd today around 8:00 PM, and it was the worst fast-food experience I've had in years. We were the only people in the entire store, yet there were just two employees: a gentleman at the counter who mumbled something unintelligible when we walked in and glanced toward a woman in the back. She was sitting there eating, stood up, and actually took the time to walk all the way to the front counter just to tell us she was on break.
When I asked how long her break would be, she said 30 minutes, then turned around and walked right back to her spot to continue her meal. No one else was available to take our order, and they suggested we order online instead—like that's helpful when you're standing right there. We ended up walking out empty-handed. I'd rather grab frozen wings from Safeway and cook them myself than support a franchise this disorganized and rude. Zero effort from the staff, and it shows. 1/5 stars – avoid this location at all costs.
Atmosphere: 1
Service: 1
ts gabbage! my sister paid $41 and they basically gave me 3 boneless wings and a pinch of fries. not only that, they don’t even answer the phone when you call and try to talk to them. ordered large froes and got smalls WITH NO seasoning. like is ya’ll back there eating the chicken too? 1/5 and thats me being nice..
Atmosphere: 1
Food: 1
Service: 1
$25 for an incorrect order... 😭😭😭 I saw all the bad reviews of them getting orders wrong and still gave them a chance but honestly save your yourself the trouble and just go to Panda Express next door or somewhere else
I called to order and Miguel told me he was too busy to take my order over the phone. I drove to the location and was refused service when I asked if the owner doesn’t want to take phone order. I have to many door dash order ridiculous. Poor customer service
Atmosphere: 1
Service: 1
No matter what Wing stop you go to expect to wait 30 mins or more it doesn’t matter what you order. Service is always slow. Wings are okay and always overpriced. I make my own wings now with the Ninja crispy. Cheaper and fresher and can pick any sauce.
Atmosphere: 2
Food: 3
Service: 2
Look, everything is great, the wings, the boneless, the drinks, the dressings, but the potatoes they gave me are disgusting. You can see them in the first photo. Please fix that. (Order 2731, and this post is from 7/28/2025. I hope to update this soon.)
Atmosphere: 4
Food: 2
Service: 5
I got teh hickory BBQ wings which were AMAZING! It did take 30 minutes, but worth it!
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Never answer phone and it goes straight to voicemail. They always mess up orders. Lemon pepper wings had NO SEASONING. Requested wings and fries to be cooked hard…. They were soggy and slimy.. a waste of $50. Teenagers who don’t care running this place. Next time we’ll do Fire wings
All my wings were super oily, and it barely didn't have any rub the workers on the Night Shift. They're all lazy. And I waited for my food for one hour just for 10 wings and a french fry
Atmosphere: 1
Food: 1
Service: 1
Food was a 20/10 !! I haven’t had good Wingstop in the area until I went to this place. It did take 40 mins for my 6 piece and 8 piece or well done but that’s probably because the extra cook time. Definitely was worth the wait!! :)
Atmosphere: 5
Food: 5
Service: 4
Took a long time for a very small order. 30 minutes just waiting for 2 sandwiches. only 3 people in the place (I feel bad for them), code on bathroom, out of some beverages. Food is good, that’s why people get it. But it’s expensive for the bad inside of the restaurant and often lackluster service. Reeks of corporate greed
Atmosphere: 3
Food: 2
Service: 1
Super disappointing
Atmosphere: 1
Food: 1
Service: 1
Loading...