I took my son to go get pretzel bites and I ordered a pretzel dog. We usually go to the one in Cerritos mall first and last time coming To this location. First they got my order wrong.When I received the food both of the items had seemed like they were sitting out for hours they were very stale. Very disappointing especially being that they are strictly a pretzel place. My son didn't even want to finish half of his order. He told me the only ate the first half because he was hungry.A big waste of time and money
Atmosphere: 1
Food: 1
Service: 2
Destiny L.
I convince t that they have no change I was purchasing a 30$ order and they couldn't accept a 50$ bill. Get some change please for customers. And employees need to learn how to speak no manners at all.
Daysi Lopez
What can i say, this place is A-MAZING!!! CRYSTAL did a phenomenal job with serving me my order with the help of Zoey and her kind manners. 10/10 101% will come back again tomorrow!! hoping to be served by the same people….
Sabino Hernandez
Was there with a friend didn't eat
F V.
I heard about Auntie Anne's on YouTube and had no idea they had them on the West Coast. I thought it was an East Coast thing. I've definitely heard of Wetzels Pretzels, but not Auntie Anne's. I went to Bath and Body Works in the mall and walked past the Auntie Anne's on the way in. I was wanting to try something so I got the Cinammon sugar pretzel. BOMB. Would definitely come back to try their other stuff.
Barbie Bbl
I don’t like this staff they’re very lazy you’re better off staying home and eat sliced bread I asked for a fresh pretzel and they didn’t want to make it they want you to eat stale ones. ??
ana martinez
Please better treatment for Uber Eats, the cashier is somewhat aggressive, I think he doesn't like his job.
Jonathon Mama
10/10!! THE best customer service I have EVER experience. I accidentally ordered the wrong item, but the cashier Zoe was very quick to resolve the situation at hand. As a bonus, she even threw in a side of jalapeños. When I come back, I will make sure to ask for Zoe.?
Guillermo Castro
I LOVE AUNTIES!! Workers are extremely kind, especially Zair. Zair treated me with nothing but respect and kindness during my trip. I'd definitely come back again just for Zair and his kindness. GO AUNTIE ANNES!!
Like other stores in the same chain, very good and friendly service
Leah B.
Love the pepperoni & jalapeño pretzel but it tasted kinda old? The service was okay, the lady was kind of rude.
Cee C.
Always check your food before leaving!! I was in a rush today and my food was a disaster! Disgusting and super dry! They reheated an old pretzel and they gave it to me burned!!!!!! I bought mini hotdogs bits and they were all burned!!! Do not go there!
James Mun
Really like this place. My daughter is allergic to dairy and both times that we ate here the staff was very attentive to her allergies.
[SWAN] [RJ]
They never have pepperoni nuggets and they never want to make them but they can make pepperoni pretzels all they have to do is cut them up ridiculous and they will refuse to make them no matter what, what's wrong with them get new workers and get rid of the lazy ones!!!
They don't accept gift
Atmosphere: 1
Food: 4
Service: 1
I took my son to go get pretzel bites and I ordered a pretzel dog. We usually go to the one in Cerritos mall first and last time coming To this location. First they got my order wrong.When I received the food both of the items had seemed like they were sitting out for hours they were very stale. Very disappointing especially being that they are strictly a pretzel place. My son didn't even want to finish half of his order. He told me the only ate the first half because he was hungry.A big waste of time and money
Atmosphere: 1
Food: 1
Service: 2
I convince t that they have no change I was purchasing a 30$ order and they couldn't accept a 50$ bill. Get some change please for customers. And employees need to learn how to speak no manners at all.
What can i say, this place is A-MAZING!!! CRYSTAL did a phenomenal job with serving me my order with the help of Zoey and her kind manners. 10/10 101% will come back again tomorrow!! hoping to be served by the same people….
Was there with a friend didn't eat
I heard about Auntie Anne's on YouTube and had no idea they had them on the West Coast. I thought it was an East Coast thing. I've definitely heard of Wetzels Pretzels, but not Auntie Anne's. I went to Bath and Body Works in the mall and walked past the Auntie Anne's on the way in. I was wanting to try something so I got the Cinammon sugar pretzel. BOMB. Would definitely come back to try their other stuff.
I don’t like this staff they’re very lazy you’re better off staying home and eat sliced bread I asked for a fresh pretzel and they didn’t want to make it they want you to eat stale ones. ??
Please better treatment for Uber Eats, the cashier is somewhat aggressive, I think he doesn't like his job.
10/10!! THE best customer service I have EVER experience. I accidentally ordered the wrong item, but the cashier Zoe was very quick to resolve the situation at hand. As a bonus, she even threw in a side of jalapeños. When I come back, I will make sure to ask for Zoe.?
I LOVE AUNTIES!! Workers are extremely kind, especially Zair. Zair treated me with nothing but respect and kindness during my trip. I'd definitely come back again just for Zair and his kindness. GO AUNTIE ANNES!!
Restaurantji Recommends
Like other stores in the same chain, very good and friendly service
Love the pepperoni & jalapeño pretzel but it tasted kinda old? The service was okay, the lady was kind of rude.
Always check your food before leaving!! I was in a rush today and my food was a disaster! Disgusting and super dry! They reheated an old pretzel and they gave it to me burned!!!!!! I bought mini hotdogs bits and they were all burned!!! Do not go there!
Really like this place. My daughter is allergic to dairy and both times that we ate here the staff was very attentive to her allergies.
They never have pepperoni nuggets and they never want to make them but they can make pepperoni pretzels all they have to do is cut them up ridiculous and they will refuse to make them no matter what, what's wrong with them get new workers and get rid of the lazy ones!!!