I’ve given this Chick‑fil‑A more chances than any location deserves, and today officially ended it for me. When they first opened, I assumed the issues were just opening jitters, but it’s clear now that this is simply how this location operates. The service is consistently slow, even early in the morning when things should be running smoothly. I come around 6:45 AM and order the same simple breakfast every time, yet I always end up waiting eight minutes or more with no communication. The staff takes my payment, walks away, and never acknowledges the delay.
The food quality is all over the place as well. Some days it’s fine, other days it feels like a completely different restaurant. It’s so inconsistent that I’ve genuinely wondered who is cooking each morning.
Today was the final straw. I waited several minutes at the drive‑thru kiosk with no response, and the car in front of me actually gave up and left. When someone finally took my order, the line moved painfully slow. At the window, they confirmed the wrong name twice, even though only one lane was open. Apple Pay seemed to confuse the staff completely, and after an awkward exchange, they finally processed the payment. Then, after all that, they handed me someone else’s entire order. Apparently Michael’s breakfast is a big deal to them, because they kept asking about him, but I’m the one who drove off with his spicy chicken sandwich, egg‑and‑chicken creation, and English muffin with egg and sausage.
By the time I reached my office, it was too late to go back. I tried calling, hoping to reach a real person or at least request a gift card, but I couldn’t get past the automated system. This location simply does not uphold the standards Chick‑fil‑A is known for. Slow service, poor communication, inconsistent food, and now completely incorrect orders. I won’t be returning.
Unless your name is Michael — in which case, they’re looking for you, and I have a few questions about your breakfast choices.
Food: 1
Lunch Boxes
Sign on the door says they open at 6:30,,, they do not. They open when they want to, at 6:30 12/5/2025 that door was locked !! I’m not a big fan of all the chemicals in that food and don’t go there much but I went there for the first time in 5 years and it was a total fail. Door locked , I’ll make sure not to waste my time going there ever again. Didn’t go in or buy anything because they were closed still
Pam Trimble
Drive thru was fast and accurate for once!
Atmosphere: 5
Food: 5
Service: 5
Mary Ann Owens
The person that waited on us this morning was very nice and knowledgeable. When we received our food it was hot, including the coffee, normally it is warm. Kudos to Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White Grill Meal
Andrew OCONNELL
Consistency is key...they got it
Atmosphere: 2
Food: 3
Service: 5
Al Lu
Some Chicks fil a are becoming rude and careless but this one still keeps the good customer service.
Lisa Gray
I’m so tired of ordering from them on Uber Eats and NEVER getting my order right! EVER! I spend a small fortune! Could you please try and get my order right? Tonight was the last straw. I’m sick, I paid $10 for soup and crackers. I needed those crackers and guess what I didn’t get! CRACKERS! And yes I requested them! I made my whole family eat here so I could get soup and I didn’t get the one thing I needed the most. Every time we order online something is wrong. Please teach your workers how to process online orders!
Atmosphere: 5
Food: 5
Service: 2
Raquenel Contreras
Good food, nice workers, very fast service
Atmosphere: 5
Food: 5
Service: 5
Chris Chang
Changed my review last month from a 1 star to 5 star rating. They seemed to have gotten rid of that guy with terrible customers service. Top notch customer service. I'm glad I came back.
Always a good experience, very professional and courteous workers..
Atmosphere: 5
Food: 5
Service: 5
Norman Z Hemby
Food is always good(chicken tenders and shakes) but the service is hit or miss in my experience.....2 cars in line and she forgot the ranch that was asked for at the jump...... Didn't notice had to return annoyed as I walked in due to more cars in the drive thru than I wanted to wait for.....sometimes they want to talk to their coworkers more than work.... At least they are at work!
jagteswar bhail
Drive through hit or miss. 70/30 on the good side
Food: 4
Service: 3
Ken
Great food and clean location.
We were visiting and staying at the nearby hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Daniel Guerrero
Slowest store ever!!!!! If in a hurry forget it every time I come here it’s the same thing wait wait wait… don’t understand why they can’t figure it out!!
Its always my pleasure to go to chick fill a
Atmosphere: 5
Food: 5
Service: 5
I’ve given this Chick‑fil‑A more chances than any location deserves, and today officially ended it for me. When they first opened, I assumed the issues were just opening jitters, but it’s clear now that this is simply how this location operates. The service is consistently slow, even early in the morning when things should be running smoothly. I come around 6:45 AM and order the same simple breakfast every time, yet I always end up waiting eight minutes or more with no communication. The staff takes my payment, walks away, and never acknowledges the delay.
The food quality is all over the place as well. Some days it’s fine, other days it feels like a completely different restaurant. It’s so inconsistent that I’ve genuinely wondered who is cooking each morning.
Today was the final straw. I waited several minutes at the drive‑thru kiosk with no response, and the car in front of me actually gave up and left. When someone finally took my order, the line moved painfully slow. At the window, they confirmed the wrong name twice, even though only one lane was open. Apple Pay seemed to confuse the staff completely, and after an awkward exchange, they finally processed the payment. Then, after all that, they handed me someone else’s entire order. Apparently Michael’s breakfast is a big deal to them, because they kept asking about him, but I’m the one who drove off with his spicy chicken sandwich, egg‑and‑chicken creation, and English muffin with egg and sausage.
By the time I reached my office, it was too late to go back. I tried calling, hoping to reach a real person or at least request a gift card, but I couldn’t get past the automated system. This location simply does not uphold the standards Chick‑fil‑A is known for. Slow service, poor communication, inconsistent food, and now completely incorrect orders. I won’t be returning.
Unless your name is Michael — in which case, they’re looking for you, and I have a few questions about your breakfast choices.
Food: 1
Sign on the door says they open at 6:30,,, they do not. They open when they want to, at 6:30 12/5/2025 that door was locked !! I’m not a big fan of all the chemicals in that food and don’t go there much but I went there for the first time in 5 years and it was a total fail. Door locked , I’ll make sure not to waste my time going there ever again. Didn’t go in or buy anything because they were closed still
Drive thru was fast and accurate for once!
Atmosphere: 5
Food: 5
Service: 5
The person that waited on us this morning was very nice and knowledgeable. When we received our food it was hot, including the coffee, normally it is warm. Kudos to Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White Grill Meal
Consistency is key...they got it
Atmosphere: 2
Food: 3
Service: 5
Some Chicks fil a are becoming rude and careless but this one still keeps the good customer service.
I’m so tired of ordering from them on Uber Eats and NEVER getting my order right! EVER! I spend a small fortune! Could you please try and get my order right? Tonight was the last straw. I’m sick, I paid $10 for soup and crackers. I needed those crackers and guess what I didn’t get! CRACKERS! And yes I requested them! I made my whole family eat here so I could get soup and I didn’t get the one thing I needed the most. Every time we order online something is wrong. Please teach your workers how to process online orders!
Atmosphere: 5
Food: 5
Service: 2
Good food, nice workers, very fast service
Atmosphere: 5
Food: 5
Service: 5
Changed my review last month from a 1 star to 5 star rating. They seemed to have gotten rid of that guy with terrible customers service. Top notch customer service. I'm glad I came back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a good experience, very professional and courteous workers..
Atmosphere: 5
Food: 5
Service: 5
Food is always good(chicken tenders and shakes) but the service is hit or miss in my experience.....2 cars in line and she forgot the ranch that was asked for at the jump...... Didn't notice had to return annoyed as I walked in due to more cars in the drive thru than I wanted to wait for.....sometimes they want to talk to their coworkers more than work.... At least they are at work!
Drive through hit or miss. 70/30 on the good side
Food: 4
Service: 3
Great food and clean location.
We were visiting and staying at the nearby hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Slowest store ever!!!!! If in a hurry forget it every time I come here it’s the same thing wait wait wait… don’t understand why they can’t figure it out!!
Atmosphere: 1
Food: 3
Service: 1
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