The establishment provided a straightforward dining experience. Seating was arranged neatly, with tables spaced in a way that avoided crowding. The menu contained a variety of familiar dishes that were presented in an appealing way. Orders were taken efficiently and prepared in a reasonable amount of time. The staff remained polite and responsive throughout the visit. Lighting was kept at a comfortable level, making the meal easy to enjoy. Restrooms were kept clean, reflecting attention to detail in upkeep. The restaurant managed to deliver consistency in both food and service, making it a dependable choice for a relaxed meal.
Atmosphere: 1
Food: 5
Service: 2
Kate Neves
I want to take the time to acknowledge Miss Andrea that works at the Buena Park location on Beach! What a joy it was to meet her. I can tell this is not just a job for her. She uses her shift for PURPOSE, and an opportunity to be kind and touch people's lives! I am better for coming in today and getting to experience her loveliness. Thank you Andrea! You make a difference, and I will pay it forward!
Atmosphere: 5
Food: 5
Service: 5
Janet Fischer
I stood in line for 30 minutes, waiting for someone to help me with my order. They were taking care of everybody else, even though I got there before any of those people.
Atmosphere: 1
Food: 3
Service: 1
Dolores Lopez
Delicious
Atmosphere: 5
Food: 5
Service: 5
Landie Floram
The food and service, is good. The only thing is the bathroom stench 🤢🤮 I had to hold my breath when passing by! It's so gross!
Atmosphere: 2
Food: 4
Service: 4
Adrian Jar
Food is fresh and love the,Cilantro Lime Dressing. Great fast food alternative. Particularly #3825 great crew and clean place. I do not eat at tge El Pollo near my house as it is,always dirty. BUT this station 3825 is always clean bathroom does smell always clean. Amazing attentive and clean crew.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Sherrill
I grew up in whittier and have lived in georgia for the last 30 years. It was so awesome to have this again while I am visiting!
Atmosphere: 5
Food: 5
Service: 5
Jaime Perez
I love pollo loco, the best value for your money. Sign up for rewards, and you get great offers
Homeboy Lance
Good fast service amd friendy drive thru cashier
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Hernández
The food at that place hurt us. The food was stale, even the beans were sour. Afterwards, I had severe stomach pain and vomited. I will definitely not eat at that place again. The food is horrible.
Good customer service. I requested a well done chicken and the manager made sure I did get my chicken what I wanted.
Atmosphere: 5
Food: 5
Service: 5
mario aguillon
Great service
Atmosphere: 5
Food: 5
Service: 5
Joe Sandoval
THE SERVICE WAS VERY BAD I WAS PLACING MY ORDER AND THEY WEREN'T EVEN LISTENING TO MY ORDER AND THEY SAID WE GOT YOUR ORDER IN . THE TOSTADA WAS DOUBLE AND THEY DIDN'T PUT THE DOUBLE CHICKEN AND I ORDERED 2 ORDERS OF CHURROS AND THEY ONLY GAVE ME 1 ORDER I FOUND OUT WHEN I GOT HOME. NOT GOING BACK AGAIN ???
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Churro
Manuel Santana
Everything was very delicious, this crazy chicken was something that happened during my work and the truth is, very good service and the manager was very attentive to make you feel very comfortable. I am sure that when I can I will return...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Vanessa Castillo
First time going to that store and we love their food the chicken was really juicy… also the customer service was really nice and helpful… there new manager was very friendly and polite I would highly recommend this pollo loco store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Two Piece Combo, Original Pollo Bowl
The establishment provided a straightforward dining experience. Seating was arranged neatly, with tables spaced in a way that avoided crowding. The menu contained a variety of familiar dishes that were presented in an appealing way. Orders were taken efficiently and prepared in a reasonable amount of time. The staff remained polite and responsive throughout the visit. Lighting was kept at a comfortable level, making the meal easy to enjoy. Restrooms were kept clean, reflecting attention to detail in upkeep. The restaurant managed to deliver consistency in both food and service, making it a dependable choice for a relaxed meal.
Atmosphere: 1
Food: 5
Service: 2
I want to take the time to acknowledge Miss Andrea that works at the Buena Park location on Beach! What a joy it was to meet her. I can tell this is not just a job for her. She uses her shift for PURPOSE, and an opportunity to be kind and touch people's lives! I am better for coming in today and getting to experience her loveliness. Thank you Andrea! You make a difference, and I will pay it forward!
Atmosphere: 5
Food: 5
Service: 5
I stood in line for 30 minutes, waiting for someone to help me with my order. They were taking care of everybody else, even though I got there before any of those people.
Atmosphere: 1
Food: 3
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
The food and service, is good. The only thing is the bathroom stench 🤢🤮 I had to hold my breath when passing by! It's so gross!
Atmosphere: 2
Food: 4
Service: 4
Food is fresh and love the,Cilantro Lime Dressing. Great fast food alternative. Particularly #3825 great crew and clean place. I do not eat at tge El Pollo near my house as it is,always dirty. BUT this station 3825 is always clean bathroom does smell always clean. Amazing attentive and clean crew.
Atmosphere: 5
Food: 5
Service: 5
I grew up in whittier and have lived in georgia for the last 30 years. It was so awesome to have this again while I am visiting!
Atmosphere: 5
Food: 5
Service: 5
I love pollo loco, the best value for your money. Sign up for rewards, and you get great offers
Good fast service amd friendy drive thru cashier
Atmosphere: 5
Food: 5
Service: 5
The food at that place hurt us. The food was stale, even the beans were sour. Afterwards, I had severe stomach pain and vomited. I will definitely not eat at that place again. The food is horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good customer service. I requested a well done chicken and the manager made sure I did get my chicken what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
THE SERVICE WAS VERY BAD I WAS PLACING MY ORDER AND THEY WEREN'T EVEN LISTENING TO MY ORDER AND THEY SAID WE GOT YOUR ORDER IN . THE TOSTADA WAS DOUBLE AND THEY DIDN'T PUT THE DOUBLE CHICKEN AND I ORDERED 2 ORDERS OF CHURROS AND THEY ONLY GAVE ME 1 ORDER I FOUND OUT WHEN I GOT HOME. NOT GOING BACK AGAIN ???
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Churro
Everything was very delicious, this crazy chicken was something that happened during my work and the truth is, very good service and the manager was very attentive to make you feel very comfortable. I am sure that when I can I will return...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
First time going to that store and we love their food the chicken was really juicy… also the customer service was really nice and helpful… there new manager was very friendly and polite I would highly recommend this pollo loco store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Two Piece Combo, Original Pollo Bowl
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