Jack in the Box in Buena Park

“Update 07/2025: My second visit to test consistency. Friendliness needs to be improved somewhat but the quality, speed and cleanliness is consistently good. The Manager is fast and efficient. She can work on friendly customer service if she so desires. She keeps the inside and outside facilities very clean with her Crew.

This place is efficient and very fast. But when u order at the counter, they charge you higher price than what's shown in the app so I recommend using the app. However, the app doesn't show some of the in-store specials. In that case, order separately via app and in-store. I didn't know they could charge a different price from the register. They will do that if u get an in-store special and to compensate for that, they charge you higher price on the side such as hash brown. That's how they try to improve profit margin, I think. In the end, total price comes out to be similar to a combo price so it wasn't worth returning to the store to dispute.“

“My local jack in the box, on occasion they get the order wrong, or forget something, but generally they're alright. They tend to always ask cars to pull up to the front of the store since there can be a wait for items at times, even for smaller orders, which can be annoying.“

“I appreciate the hard work & excellent customer service that Marlon gave My Family & I. He was polite, kind, & respectful. Jack In The Box needs to appreciate their workers more. Marlon definitely needs a raise. I highly recommend this Jack In The Box“