Johnny Rockets is a fairly good place to eat. Although the wait times to get your food is absurd, as it makes you feel like you got scammed.
EVELINE H.
If the review allowed me to put as “zero” star ⭐️ I would definitely had done so. The front cashier person old lady Kelly was just straight out rude to people and should be retired. You worked in the service industry and had zero skill on how to talk to people. I would never took my family back here for slowest service and cold burger patties for theme park food. Their computer broken down was one thing, but the cashier person Kelly did not bother to inform any other customers who were also waited in line, and rudely tried to tell us when we asked for BBQ sauce during ordering for kids’ meal chicken tender. She insisted in her big head that I interrupted her cause she said just the food server who brought food to table would do so…”not her”. Anyway, if you wanted to be treated like nobody from cashier Kelly and cold burger, then this would be the right place for u. 👎🏻👎🏻👎🏻👎🏻
ඞVenti's Lyreඞ
Good service but the food came raw. We had to reorder, but they gave us free milkshakes as well
Duane van Heerden
This Johnny rockets is poorly managed. Unfriendly staff, slow service (waited 30 mins for 2 burgers/fries) and overpriced.
PJ, SMJ \u0026 DNJ
In The Boardwalk, this is the world's largest Johnny Rockets with 550m2 of indoor dining space for more than 260 guests...
G J
They made me wait over 30 minutes for my food then when they brought it to me it was cold!!!! I went to the manager to complain about it and they did refund me for food but I think they should have refunded me the full amount since we waited over 30 minutes! I will never return to this place again! Too many choices to go to without having cold food and bad service!!!
Benjamin Johnson
I ordered a cheeseburger and IT CAME WITH NO CHEESE, THEN THE WAITER TOOK MY BURGER AWAY AND THEN RETURND IT AND SAID
Atmosphere: 1
Food: 5
Service: 1
Eduardo Perochena
The food is the same as any Johnny Rockets, but the staff is slow and sometimes gets confused with the orders.
Atmosphere: 4
Food: 4
Service: 3
Dale Pharoah
The order taker at the front took 24 minutes to take literally 4 orders DEI order taker or what ? Don't ......go here ridiculous
juan dai
I came here to order some food. Firstly, the food was extremely expensive, although this is an amusement park so you can't really say anything about that. However, I would expect that I would actually get some sort of food after I've paid and ordered.
After I've ordered my food, I was told to sit down at table 87. After I sat down and waited for a while, I noticed that the food I spent way to much on seemed to not be coming. I then went inside and asked them if they were preparing my food, and they said yes. It's been 20 minutes since I've ordered. Then, after 20 more minutes, I realized that the person who sat down at the adjacent table AFTER ME had already gotten their food and finished it and was cleaning up to leave.
I then proceeded BACK inside to inquire if my food was being prepared, since it's been 40 minutes since I've ordered. The staff was rude and started to ask me to give a different receipt, which I found and gave to them. They then said they would start preparing my food, which seems odd since they have just so happened to say that they were already preparing my food.
After another 20-ish minutes, my food STILL wasn't coming so I went back inside. They then told me to grab the receipt that I had already given to them, and continued to be rude and kept saying that I did not have an order, even though I had shown them TWO RECEIPTS and even GIVEN one to them. After I told them I had already given them my receipt, they continued to be deaf and not hear me, and CONTINUED to shout at me to give them my other receipt. Eventually, they just said, FOR THE THIRD TIME, that my food would be prepared and would be coming.
After an additional 10 minutes of not seeing ANY sign of my food being prepared, I went BACK in, and had the same difficulty with the rude and arrogant staff. Eventually, after requesting them to hurry up several more times, my food finally came out at 1:27. I had ordered at 12:53. It was over 90 minutes. For comparison, Ghost Rider, one of the busiest rides, had a 90 minute wait time. In the time I was waiting for my food, I could have gone on Ghost Rider.
Then, as I finally began to eat my food, I noticed that it was stone cold and serving was tiny. A $10 burger consisted of two stone cold buns, a tiny slice of a tomato, a small piece of lettuce, and a thin, tiny "patty". If you are going to Knotts, I URGE YOU to NOT go here. There is another place, Coasters Diner, a short walk away, which I've gone to before, and my experience there was great. I got my food very quickly, and it was of decent size, at least MUCH bigger that Johnny Rockets, and they also accept the Knotts dining plan.
I'm never came again to this restaurant after 25 minutes waiting for the food. Finally we get . But..... mi hamburger was cool. As f... there was 7 people behind the kitchen. Make it the orders and the restaurant in not in the total full to waiting that kind of time. And there only one old lady cleaning and picking the trash front the tables and few lazy people doing nothing
Atmosphere: 3
Food: 2
Service: 2
Josian Gattermeier
Like many of the reviews, it is true, this is nothing like the real Johny Rockets. Awful quality, it literally felt like they presented us with trash. We were amazed of how completely empty the restaurant was.
We did not need to eat to see and know how bad it was. The presentation alone said everything. We did not touch and asked for a refund right away. The manager came, and the manager was honestly dirty and in rags. There's no way people are so complacent to accept the quality and price of eating trash.
I won't be eating at any other restaurants of the chain, as I am afraid to try again. Wow,
Atmosphere: 3
Food: 1
Service: 1
charlie moreno
I dunno
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and French Fries
Ericka Nunez
First time here had a high expectation of this place but let me tell you I ordered a chicken sandwich kids hotdog combo and onion rings portions where fair but the hot dog was horrible buns where cold and hard and the hotdog was burned and hard my kids got sick after eating the food we had to leave the park due to them having food poisoning!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Strawberry
jose covarrubias
The classic burger double was fresh and delicious.
Johnny Rockets is a fairly good place to eat. Although the wait times to get your food is absurd, as it makes you feel like you got scammed.
If the review allowed me to put as “zero” star ⭐️ I would definitely had done so. The front cashier person old lady Kelly was just straight out rude to people and should be retired. You worked in the service industry and had zero skill on how to talk to people. I would never took my family back here for slowest service and cold burger patties for theme park food. Their computer broken down was one thing, but the cashier person Kelly did not bother to inform any other customers who were also waited in line, and rudely tried to tell us when we asked for BBQ sauce during ordering for kids’ meal chicken tender. She insisted in her big head that I interrupted her cause she said just the food server who brought food to table would do so…”not her”. Anyway, if you wanted to be treated like nobody from cashier Kelly and cold burger, then this would be the right place for u. 👎🏻👎🏻👎🏻👎🏻
Good service but the food came raw. We had to reorder, but they gave us free milkshakes as well
This Johnny rockets is poorly managed. Unfriendly staff, slow service (waited 30 mins for 2 burgers/fries) and overpriced.
In The Boardwalk, this is the world's largest Johnny Rockets with 550m2 of indoor dining space for more than 260 guests...
They made me wait over 30 minutes for my food then when they brought it to me it was cold!!!! I went to the manager to complain about it and they did refund me for food but I think they should have refunded me the full amount since we waited over 30 minutes! I will never return to this place again! Too many choices to go to without having cold food and bad service!!!
I ordered a cheeseburger and IT CAME WITH NO CHEESE, THEN THE WAITER TOOK MY BURGER AWAY AND THEN RETURND IT AND SAID
Atmosphere: 1
Food: 5
Service: 1
The food is the same as any Johnny Rockets, but the staff is slow and sometimes gets confused with the orders.
Atmosphere: 4
Food: 4
Service: 3
The order taker at the front took 24 minutes to take literally 4 orders
DEI order taker or what ?
Don't ......go here ridiculous
I came here to order some food. Firstly, the food was extremely expensive, although this is an amusement park so you can't really say anything about that. However, I would expect that I would actually get some sort of food after I've paid and ordered.
After I've ordered my food, I was told to sit down at table 87. After I sat down and waited for a while, I noticed that the food I spent way to much on seemed to not be coming. I then went inside and asked them if they were preparing my food, and they said yes. It's been 20 minutes since I've ordered. Then, after 20 more minutes, I realized that the person who sat down at the adjacent table AFTER ME had already gotten their food and finished it and was cleaning up to leave.
I then proceeded BACK inside to inquire if my food was being prepared, since it's been 40 minutes since I've ordered. The staff was rude and started to ask me to give a different receipt, which I found and gave to them. They then said they would start preparing my food, which seems odd since they have just so happened to say that they were already preparing my food.
After another 20-ish minutes, my food STILL wasn't coming so I went back inside. They then told me to grab the receipt that I had already given to them, and continued to be rude and kept saying that I did not have an order, even though I had shown them TWO RECEIPTS and even GIVEN one to them. After I told them I had already given them my receipt, they continued to be deaf and not hear me, and CONTINUED to shout at me to give them my other receipt. Eventually, they just said, FOR THE THIRD TIME, that my food would be prepared and would be coming.
After an additional 10 minutes of not seeing ANY sign of my food being prepared, I went BACK in, and had the same difficulty with the rude and arrogant staff. Eventually, after requesting them to hurry up several more times, my food finally came out at 1:27. I had ordered at 12:53. It was over 90 minutes. For comparison, Ghost Rider, one of the busiest rides, had a 90 minute wait time. In the time I was waiting for my food, I could have gone on Ghost Rider.
Then, as I finally began to eat my food, I noticed that it was stone cold and serving was tiny. A $10 burger consisted of two stone cold buns, a tiny slice of a tomato, a small piece of lettuce, and a thin, tiny "patty". If you are going to Knotts, I URGE YOU to NOT go here. There is another place, Coasters Diner, a short walk away, which I've gone to before, and my experience there was great. I got my food very quickly, and it was of decent size, at least MUCH bigger that Johnny Rockets, and they also accept the Knotts dining plan.
Again, if you are going to Knotts NEVER GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm never came again to this restaurant after 25 minutes waiting for the food. Finally we get . But..... mi hamburger was cool. As f... there was 7 people behind the kitchen. Make it the orders and the restaurant in not in the total full to waiting that kind of time. And there only one old lady cleaning and picking the trash front the tables and few lazy people doing nothing
Atmosphere: 3
Food: 2
Service: 2
Like many of the reviews, it is true, this is nothing like the real Johny Rockets.
Awful quality, it literally felt like they presented us with trash. We were amazed of how completely empty the restaurant was.
We did not need to eat to see and know how bad it was. The presentation alone said everything. We did not touch and asked for a refund right away. The manager came, and the manager was honestly dirty and in rags. There's no way people are so complacent to accept the quality and price of eating trash.
I won't be eating at any other restaurants of the chain, as I am afraid to try again. Wow,
Atmosphere: 3
Food: 1
Service: 1
I dunno
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and French Fries
First time here had a high expectation of this place but let me tell you I ordered a chicken sandwich kids hotdog combo and onion rings portions where fair but the hot dog was horrible buns where cold and hard and the hotdog was burned and hard my kids got sick after eating the food we had to leave the park due to them having food poisoning!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Strawberry
The classic burger double was fresh and delicious.
Atmosphere: 4
Food: 5
Service: 4
Loading...