This place is very lacking in welcoming customers. It takes a lot of training on how to behave with customers! Ordered a large sashimi but the fish portion was not enough and no small side dishes. It looks like something is missing. If you train your staff and add a more sashimi and side dishes (seaweed salad, edamame …) I think many will come back. But as it stands, I will never eat here again.
Atmosphere: 2
Food: 3
Service: 2
ShaunTay McCarthy
I loved the salmon bento, while my husband enjoyed his seafood udon. We shared the chefs sushi and also shared the blue fin maki. The complimentary edamame before the food came and watermelon afterwards was great additional service on top of the care all employees exemplifies.
Wheelchair accessibility: My husband has a crow boot on one foot and a prosthetic shoe on the other. Accessibility was with wonderful ease.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Choice Sashimi
Ryan Warner
Wide selection of sushi. Tons of fish fresh and cooked.Good options on rolls. Tons of parking. Wish service was a bit better and more attentive to our needs. Otherwise, quality fish.Very moody inside, I’d prefer to sit at the bar tbh.
Recommended dishes: Salmon Albacore
Joshua Choi
Food quality is good, but the portions are not that much. Atmosphere is good to meet people and have conversation.Parking is easy and easy to find from Beach boulevard.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sashimi Combination
Marion Manahan
Delicious sushi, great presentation and good service. We ordered the sashimi combination for 2 people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Combination
Umma Berry
Poor service. We were a party of 7. They did not bring one person’s dish (one that is extremely easy to prepare- soba noodles) until everyone else had finished eating. We asked about the status of the dish 2-3 times while everyone else was eating and we were told dismissively by the wait staff that it was coming. Finally, after everyone had finished eating, we asked again. The server said they forgot about it. (At least they were honest about it?) And finally a few minutes later brought it out. Thankfully other people in the party shared some food with this person so they were not just watching everyone else eat until their food came. There was no apology or even recognition from the restaurant/wait staff that they had made a mistake or done anything wrong. When I made a comment about this to the server, she said she would apologize to the individual. I thought that meant she might remove the charge for the late noodles. But that was not the case. Instead, she gave a cursory “sorry” to the person who was left to wait nearly an hour after being seated. Forgetting one of the party’s food does not seem to be just a one-off incident of poor service. In general, other than to take our order and to bring out the food, the wait staff barely came by our table. We will not be returning to Sapporo.
Amber H.
While expensive, it's all worth the cost 100%. Everything we had was delicious, and the service was excellent. Also the free lemomade after the courses with the candied lemons (not pictured) was absolutely superb.
Kat Nguyen
We ordered several orders of the $99 chef's choice and one of my nephew and brother loved it. It was too much raw for me & if I knew ahead of time I would have ordered separate rolls. There was one dish that my sis said looked like "brains" and i think only my nephew tried it and did not really care for it.The amount of food we got for price was ok though and personally, I liked the cooked items more.
Lorraine Sinelkoff
The appetizer (fried shrimp) was cold and was served with the entrée. All the food took along time to be served and the miso soup was weak. The "patio", while nice, has no open windows so it really is just another room, no air flowing in from the outside. If all the food had been served hot and timely, the rating would be 4 stars.
Inday Michelle Rim
We’ve been here a few times, but we’ve only ever ordered the sashimi. It comes with A LOT of food. I think there are like five courses. It’s such a good value for so much fresh seafood. Sometimes there’s a wait and it’s hard to find parking, but both aren’t a problem if you come a little early.
We had three adults and a child.We ate sashimi combination medium and two shrimp.The meal, including sashimi, was satisfactory.The overall atmosphere inside the store was calm, and the employees were kind.
Will Ko
Had lunch with colleagues. Service was good. Sushi was fresh and better than I expected. Will be back.
Cherie Villa
Delicious and fresh cuisine but the service wasn’t that great. My group and I felt unattended and at some point we thought to order more, but no one came to check on us. We ended up getting the attention from a chef to ask for the bill.
Brian Song
Quite pricey, but way worth. Definitely a great spot for celebrating something
Christina Johnson
Great service. Exceptional food for a great price!
This place is very lacking in welcoming customers. It takes a lot of training on how to behave with customers! Ordered a large sashimi but the fish portion was not enough and no small side dishes. It looks like something is missing. If you train your staff and add a more sashimi and side dishes (seaweed salad, edamame …) I think many will come back. But as it stands, I will never eat here again.
Atmosphere: 2
Food: 3
Service: 2
I loved the salmon bento, while my husband enjoyed his seafood udon. We shared the chefs sushi and also shared the blue fin maki. The complimentary edamame before the food came and watermelon afterwards was great additional service on top of the care all employees exemplifies.
Wheelchair accessibility: My husband has a crow boot on one foot and a prosthetic shoe on the other. Accessibility was with wonderful ease.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Choice Sashimi
Wide selection of sushi. Tons of fish fresh and cooked.Good options on rolls. Tons of parking. Wish service was a bit better and more attentive to our needs. Otherwise, quality fish.Very moody inside, I’d prefer to sit at the bar tbh.
Recommended dishes: Salmon Albacore
Food quality is good, but the portions are not that much. Atmosphere is good to meet people and have conversation.Parking is easy and easy to find from Beach boulevard.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sashimi Combination
Delicious sushi, great presentation and good service. We ordered the sashimi combination for 2 people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Combination
Poor service. We were a party of 7. They did not bring one person’s dish (one that is extremely easy to prepare- soba noodles) until everyone else had finished eating. We asked about the status of the dish 2-3 times while everyone else was eating and we were told dismissively by the wait staff that it was coming. Finally, after everyone had finished eating, we asked again. The server said they forgot about it. (At least they were honest about it?) And finally a few minutes later brought it out. Thankfully other people in the party shared some food with this person so they were not just watching everyone else eat until their food came. There was no apology or even recognition from the restaurant/wait staff that they had made a mistake or done anything wrong. When I made a comment about this to the server, she said she would apologize to the individual. I thought that meant she might remove the charge for the late noodles. But that was not the case. Instead, she gave a cursory “sorry” to the person who was left to wait nearly an hour after being seated. Forgetting one of the party’s food does not seem to be just a one-off incident of poor service. In general, other than to take our order and to bring out the food, the wait staff barely came by our table. We will not be returning to Sapporo.
While expensive, it's all worth the cost 100%. Everything we had was delicious, and the service was excellent. Also the free lemomade after the courses with the candied lemons (not pictured) was absolutely superb.
We ordered several orders of the $99 chef's choice and one of my nephew and brother loved it. It was too much raw for me & if I knew ahead of time I would have ordered separate rolls. There was one dish that my sis said looked like "brains" and i think only my nephew tried it and did not really care for it.The amount of food we got for price was ok though and personally, I liked the cooked items more.
The appetizer (fried shrimp) was cold and was served with the entrée. All the food took along time to be served and the miso soup was weak. The "patio", while nice, has no open windows so it really is just another room, no air flowing in from the outside. If all the food had been served hot and timely, the rating would be 4 stars.
We’ve been here a few times, but we’ve only ever ordered the sashimi. It comes with A LOT of food. I think there are like five courses. It’s such a good value for so much fresh seafood. Sometimes there’s a wait and it’s hard to find parking, but both aren’t a problem if you come a little early.
Restaurantji Recommends
We had three adults and a child.We ate sashimi combination medium and two shrimp.The meal, including sashimi, was satisfactory.The overall atmosphere inside the store was calm, and the employees were kind.
Had lunch with colleagues. Service was good. Sushi was fresh and better than I expected. Will be back.
Delicious and fresh cuisine but the service wasn’t that great. My group and I felt unattended and at some point we thought to order more, but no one came to check on us. We ended up getting the attention from a chef to ask for the bill.
Quite pricey, but way worth. Definitely a great spot for celebrating something
Great service. Exceptional food for a great price!
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