People here are friendly always providing excellent customer service. I wish to see more of my favorite flavors more often such as: German Chocolate Cake, Banana Nut & Pineapple Sherbert flavors
Atmosphere: 5
Food: 5
Service: 5
Heather Roth
They used to have coupons you could redeem via email. Then you had to download the app, and even now, they manage to wiggle out of the once-generous discounts. One time, I had a coupon in the app for $2 off a sundae. I went in, ordered, and then when I tried to apply the coupon, it was declined because you had to place your order in the app ahead of time. Next time, I brought my son with me because it said, "BOGO sundaes." We ordered the creature creation, but when we showed the cashier the coupon, she said, "That's for our regular sundaes, not creature creations," and did not even try to apply it.Both of these examples are classic "bait and switch." The business lures you in under a false pretense, and then once you're there, denies you the benefit you came in to redeem, or claims the promotion is no longer valid, thus requiring you to pay full-price.I don't know if this practice is unique to this particular franchise or is in full force and effect at all locations, but it certainly diminishes its appeal.
Atmosphere: 3
Food: 3
Service: 1
Bryan Cross
This place is single handedly responsible for me needing bigger clothes, thanks to the delicious ice cream and great service…. Always friendly faces and quick service …..
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scoop Sundae
Enoch Jim
Yabba Dabba
Atmosphere: 5
Service: 5
janet Martinez
I just learned that Baskin Robbins profits from animal cruelty. I thought companies were already cage-free. Baskin Robbins keeps animals in cruel cages for egg ingredients. This is gross and unacceptable
there is this employee named Anahí that is absolutely amazing. she gives perfect customer experience and is always respectful to me and the other customers. 10/10!!!!! gives me my favorite ice cream always ??????
Carlo Loffredo (LACOFyremn)
Longtime Burbank business that still caters to the customer. Extremely kid friendly. Great ice cream. Recently remodeled.
2 scoop sundae👍
The Best and friendliest Baskin-Robbins!
Atmosphere: 5
Food: 5
Service: 5
The Best and friendliest Baskin-Robbins!
Atmosphere: 5
Food: 5
Service: 5
People here are friendly always providing excellent customer service. I wish to see more of my favorite flavors more often such as: German Chocolate Cake, Banana Nut & Pineapple Sherbert flavors
Atmosphere: 5
Food: 5
Service: 5
They used to have coupons you could redeem via email. Then you had to download the app, and even now, they manage to wiggle out of the once-generous discounts. One time, I had a coupon in the app for $2 off a sundae. I went in, ordered, and then when I tried to apply the coupon, it was declined because you had to place your order in the app ahead of time. Next time, I brought my son with me because it said, "BOGO sundaes." We ordered the creature creation, but when we showed the cashier the coupon, she said, "That's for our regular sundaes, not creature creations," and did not even try to apply it.Both of these examples are classic "bait and switch." The business lures you in under a false pretense, and then once you're there, denies you the benefit you came in to redeem, or claims the promotion is no longer valid, thus requiring you to pay full-price.I don't know if this practice is unique to this particular franchise or is in full force and effect at all locations, but it certainly diminishes its appeal.
Atmosphere: 3
Food: 3
Service: 1
This place is single handedly responsible for me needing bigger clothes, thanks to the delicious ice cream and great service…. Always friendly faces and quick service …..
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scoop Sundae
Yabba Dabba
Atmosphere: 5
Service: 5
I just learned that Baskin Robbins profits from animal cruelty. I thought companies were already cage-free. Baskin Robbins keeps animals in cruel cages for egg ingredients. This is gross and unacceptable
Cool stuff.
I love this place!
Restaurantji Recommends
Excellent service and friendly staff.
The food here is quite delicious and attractive
Good customer service .
there is this employee named Anahí that is absolutely amazing. she gives perfect customer experience and is always respectful to me and the other customers. 10/10!!!!! gives me my favorite ice cream always ??????
Longtime Burbank business that still caters to the customer. Extremely kid friendly. Great ice cream. Recently remodeled.
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