During an ice cream purchase, I encountered a situation where an employee informed me that the ice cream flavor my sister (who is allergic to nuts) was considering was free from any of the allergens she is sensitive to. Despite this assurance, she subsequently experienced an allergic reaction.
Service: 1
Juanita Aguilar
Come all the way down from Alhambra & ordered my usual jamoca almond fudge with extra almonds & fudge & was given chocolate syrup instead yuck was too sweet & watery it was disappointing & ruined my sweet tooth .
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Cappuccino Blast
Tony Adame Jr
Baskin-Robbins always good 👍 👌
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge
Earl Schamehorn
This is the nicest Baskin-Robbins I've ever seen.
Atmosphere: 5
Food: 5
Service: 5
Luis Droopster
I FOUND A HAIR ON MY Reese Peanut Butter cup sundae baskin-robbins
Atmosphere: 1
Food: 1
Service: 1
Glenvia Apartments
Had a hot fudge they were preety cheep with the hot fudge!
Atmosphere: 4
Food: 4
Service: 5
Dawn Archer
Gets busy and can be chaotic. Staff is friendly and the ice cream is tasty.
Atmosphere: 4
Food: 5
Service: 4
Miesha Shakes
I paid $4.99 for one kid scoop of ice cream in a cup that’s ridiculous. Next time I’ll go to pavilions and get it for cheaper
OK, who has a better plan for a drive thru than Baskin-Robbins Burbank? Our favorite ice cream handed to us in minutes, and we're off-is the ticket!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Villarauz
This is actually one of the nicest BR I have been to, ever. It is very modern with dine in, carryout, AND drive-through options. It is clean and well lit as well as well stocked. I liked this place because they had a lot of other dessert treats besides just ice cream. Treats like their standard ice cream cakes and bananas, but also different ones like their mango fruit bars and mini personal ice cream cakes. The service was ok. There were four employees, and it seemed that if you don't let someone help you right away, you may have to wait a bit. I think just know what you want when you get there and it should work out fine. Also, I'm not sure about your local BR, but ours does not accept the deals offered through the app on our phones. I suppose they are an independently owned BR? Anyway, I wish we lived closer to THIS BR be aiae it was great. ?
Kid-friendliness: Their creature creations are a great option for those kids who want ice cream and things on top, like sprinkles and candy. ?
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mango Watermelon Fruit Bars, Sorbet, Brownie Sundae
Kevin Olivas
Heard a rumor that 31 Flavors is going back to making brown and pink its official colors. True? I hope so! Was it Teresa or Patricia at the corporate 31 Flavors meeting that suggested this? If so, the following must happen immediately if not this very second: "Teresa (or Patricia) we now promote you to Supreme Goddess of all that is Baskin Robbins! You shall rule our ice cream empire from now henceforth! Butterscotch sundaes ?, ? all 593.2 Flavors and every ? cookie morsel is at your beck and command! May the World luxuriate in all the deliciousness that your creativity shall bring forth! And fifth! A most excellent job!" ? ? ? ? rule!
Atmosphere: 5
Food: 5
Service: 5
Cassandra Martinez
On nov 26 at 6 pm I came and Kevin was not here. Little did the workers there know that I heard the conversation they were talking bad about kevin the manager saying he overreacted about some application or something just not professional at all. There were five workers and it was three that were together. Also one of the girls was on her phone the whole time and another was eating? Super unprofessional and not okay. Why have five people on the shift when only two are working, one is eating, one is on the phone and the boy is with these two talking smack about Kevin. If looking at cameras, it was three closest to drive thru being unprofessional in these ways. I would not have hired these type of people for my business. Eating and being on the phone is for breaks and not on the floor where customers can see. Take your job more seriously and watch what you speak about the managers. Kevin, be careful who you hire. These people are disgusting will not be back.
During an ice cream purchase, I encountered a situation where an employee informed me that the ice cream flavor my sister (who is allergic to nuts) was considering was free from any of the allergens she is sensitive to. Despite this assurance, she subsequently experienced an allergic reaction.
Service: 1
Come all the way down from Alhambra & ordered my usual jamoca almond fudge with extra almonds & fudge & was given chocolate syrup instead yuck was too sweet & watery it was disappointing & ruined my sweet tooth .
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Cappuccino Blast
Baskin-Robbins always good 👍 👌
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge
This is the nicest Baskin-Robbins I've ever seen.
Atmosphere: 5
Food: 5
Service: 5
I FOUND A HAIR ON MY Reese Peanut Butter cup sundae baskin-robbins
Atmosphere: 1
Food: 1
Service: 1
Had a hot fudge they were preety cheep with the hot fudge!
Atmosphere: 4
Food: 4
Service: 5
Gets busy and can be chaotic. Staff is friendly and the ice cream is tasty.
Atmosphere: 4
Food: 5
Service: 4
I paid $4.99 for one kid scoop of ice cream in a cup that’s ridiculous. Next time I’ll go to pavilions and get it for cheaper
Delicious milkshakes
Atmosphere: 4
Food: 5
Service: 5
Snickers ice cream is the best!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for ice cream.. All the different flavors, a little pricey but worth it..
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Banana Split, Coconut Ice Cream, Ice Cream Cone, Birthday Cake, Strawberry
OK, who has a better plan for a drive thru than Baskin-Robbins Burbank? Our favorite ice cream handed to us in minutes, and we're off-is the ticket!
Atmosphere: 5
Food: 5
Service: 5
This is actually one of the nicest BR I have been to, ever. It is very modern with dine in, carryout, AND drive-through options. It is clean and well lit as well as well stocked. I liked this place because they had a lot of other dessert treats besides just ice cream. Treats like their standard ice cream cakes and bananas, but also different ones like their mango fruit bars and mini personal ice cream cakes. The service was ok. There were four employees, and it seemed that if you don't let someone help you right away, you may have to wait a bit. I think just know what you want when you get there and it should work out fine. Also, I'm not sure about your local BR, but ours does not accept the deals offered through the app on our phones. I suppose they are an independently owned BR? Anyway, I wish we lived closer to THIS BR be aiae it was great. ?
Kid-friendliness: Their creature creations are a great option for those kids who want ice cream and things on top, like sprinkles and candy. ?
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mango Watermelon Fruit Bars, Sorbet, Brownie Sundae
Heard a rumor that 31 Flavors is going back to making brown and pink its official colors. True? I hope so! Was it Teresa or Patricia at the corporate 31 Flavors meeting that suggested this? If so, the following must happen immediately if not this very second: "Teresa (or Patricia) we now promote you to Supreme Goddess of all that is Baskin Robbins! You shall rule our ice cream empire from now henceforth! Butterscotch sundaes ?, ? all 593.2 Flavors and every ? cookie morsel is at your beck and command! May the World luxuriate in all the deliciousness that your creativity shall bring forth! And fifth! A most excellent job!" ? ? ? ? rule!
Atmosphere: 5
Food: 5
Service: 5
On nov 26 at 6 pm I came and Kevin was not here. Little did the workers there know that I heard the conversation they were talking bad about kevin the manager saying he overreacted about some application or something just not professional at all. There were five workers and it was three that were together. Also one of the girls was on her phone the whole time and another was eating? Super unprofessional and not okay. Why have five people on the shift when only two are working, one is eating, one is on the phone and the boy is with these two talking smack about Kevin. If looking at cameras, it was three closest to drive thru being unprofessional in these ways. I would not have hired these type of people for my business. Eating and being on the phone is for breaks and not on the floor where customers can see. Take your job more seriously and watch what you speak about the managers. Kevin, be careful who you hire. These people are disgusting will not be back.
Atmosphere: 1
Food: 5
Service: 2
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