Amazing experience at Ben & Jerry’s Burbank! The staff was super kind, professional, and helpful with flavor choices. Tried Chocolate Fudge Brownie—delicious! Clean shop, fast service, and a welcoming vibe. Highly recommend and will return!
Тамара Гулина
This is exactly what I like. The ice cream tastes sour and I like it.
Nora Garcia
I used your online cake builder to order a birthday cake for some family on the west coast, and was shocked at how easy the process was. When I called to confirm, the woman who answered the phone was SO sweet -- and was able to confirm my cake order and talk me through some ways to make it special!
When my aunt went in to pick it up, she called to say how sweet the people working were, and how nice the shop was. The cake was gorgeous, and my grandma loved getting to have a cherry garcia ice cream cake. Thank you for helping me spread love from east the coast!!!!!
Alanna Lakey
From the moment I walked in, I was greeted with friendly smiles and excellent service. The staff was super helpful and patient while I sampled a couple of flavors — they really know their ice cream!
The selection of flavors is fantastic, with all the classic favorites and some fun, unique options. I went with the classic Chunky Monkey, and it was as creamy and delicious as I remembered. My friend tried the Half Baked, and it was a perfect combo of brownie and cookie dough goodness.
The shop itself was clean, well-maintained, and had a cheerful atmosphere. It’s also in a great location, perfect for grabbing a scoop while strolling around Burbank. They even have some great dairy-free options, which is a huge plus.
If you’re in the area and craving something sweet, Ben & Jerry’s Burbank is a must-visit. I’ll definitely be back for more!
Ashley Balajadia
Service was wonderful! Went on a sunday and had a hard time finding it due to multiple stands in the way. It looked congested and was very inconvenient. Product was delicious just hard to spot due to congestion. But overall, great ice cream! Pricey but worth it.
Madison Riley
A single pint at this store is $11! Why even go here at all when you can go to the grocery store and get 2 pints for $8? HUGE ripoff
Joseph Fahey
Garbage worst place in the world, next to Disneyland.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gelato, Waffle
Cyn
Best ice cream ever!! The delicious chunks of brownie are my favorite. Quality ice cream.
Brittany
It's just not worth it! We paid $20 for 2 cones. Mine was a sprinkle cone with 2 scoops and my husbands was a regular cone with one scoop. $20 plus the machine asks to add tip. Just really overpriced and the ice cream wasn't that good! Go to Baskin!
I was super excited for Free Cone Day (it was on my calendar for weeks!) and I was able to line up at around 7:40 PM, a full 20 minutes before close. Unfortunately, this location had cut the line short and locked the doors a few groups ahead of me at around 7:45 PM. I was so sad to have missed it! They were supposed to close at 8 PM and I was bummed they cut the line off, especially on Free Cone Day.
Atmosphere: 2
Service: 2
Steven Kenedy
They drive a hard bargain at this establishment with premium prices that are worthwhile to indulge in. The ice cream is of the finest quality and endless quantity given that one is willing to spend a little more on desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Pecan, Waffle Cone
Durgals
Super clean. Super service.
Atmosphere: 4
Food: 5
Service: 5
JR Flo
Horrible service and way too expensive. $16 for two one scoop cones and the sugar cones were old and hard. The customer service is horrible. We got there 5 minutes before closing and got served. 3 kids walked in after us and were told they were closed. Why have the door open if they don't want to serve anyone else. NEVER AGAIN. Too many places nearby to buy ice cream.
araceli marquez
Love this location! Great place to enjoy a great scoop of ice cream while walking around Downtown Burbank!!
Amazing experience at Ben & Jerry’s Burbank! The staff was super kind, professional, and helpful with flavor choices. Tried Chocolate Fudge Brownie—delicious! Clean shop, fast service, and a welcoming vibe. Highly recommend and will return!
This is exactly what I like. The ice cream tastes sour and I like it.
I used your online cake builder to order a birthday cake for some family on the west coast, and was shocked at how easy the process was. When I called to confirm, the woman who answered the phone was SO sweet -- and was able to confirm my cake order and talk me through some ways to make it special!
When my aunt went in to pick it up, she called to say how sweet the people working were, and how nice the shop was. The cake was gorgeous, and my grandma loved getting to have a cherry garcia ice cream cake. Thank you for helping me spread love from east the coast!!!!!
From the moment I walked in, I was greeted with friendly smiles and excellent service. The staff was super helpful and patient while I sampled a couple of flavors — they really know their ice cream!
The selection of flavors is fantastic, with all the classic favorites and some fun, unique options. I went with the classic Chunky Monkey, and it was as creamy and delicious as I remembered. My friend tried the Half Baked, and it was a perfect combo of brownie and cookie dough goodness.
The shop itself was clean, well-maintained, and had a cheerful atmosphere. It’s also in a great location, perfect for grabbing a scoop while strolling around Burbank. They even have some great dairy-free options, which is a huge plus.
If you’re in the area and craving something sweet, Ben & Jerry’s Burbank is a must-visit. I’ll definitely be back for more!
Service was wonderful! Went on a sunday and had a hard time finding it due to multiple stands in the way. It looked congested and was very inconvenient. Product was delicious just hard to spot due to congestion. But overall, great ice cream! Pricey but worth it.
A single pint at this store is $11! Why even go here at all when you can go to the grocery store and get 2 pints for $8? HUGE ripoff
Garbage worst place in the world, next to Disneyland.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gelato, Waffle
Best ice cream ever!! The delicious chunks of brownie are my favorite. Quality ice cream.
It's just not worth it! We paid $20 for 2 cones. Mine was a sprinkle cone with 2 scoops and my husbands was a regular cone with one scoop. $20 plus the machine asks to add tip. Just really overpriced and the ice cream wasn't that good! Go to Baskin!
Food: 3
Service: 2
Free cone day! Got the “American dream” ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was super excited for Free Cone Day (it was on my calendar for weeks!) and I was able to line up at around 7:40 PM, a full 20 minutes before close. Unfortunately, this location had cut the line short and locked the doors a few groups ahead of me at around 7:45 PM. I was so sad to have missed it! They were supposed to close at 8 PM and I was bummed they cut the line off, especially on Free Cone Day.
Atmosphere: 2
Service: 2
They drive a hard bargain at this establishment with premium prices that are worthwhile to indulge in. The ice cream is of the finest quality and endless quantity given that one is willing to spend a little more on desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Pecan, Waffle Cone
Super clean. Super service.
Atmosphere: 4
Food: 5
Service: 5
Horrible service and way too expensive. $16 for two one scoop cones and the sugar cones were old and hard. The customer service is horrible. We got there 5 minutes before closing and got served. 3 kids walked in after us and were told they were closed. Why have the door open if they don't want to serve anyone else. NEVER AGAIN. Too many places nearby to buy ice cream.
Love this location! Great place to enjoy a great scoop of ice cream while walking around Downtown Burbank!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Chunky Monkey, Waffle Cone Sundae
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