Hamburger small and taste not good. Restroom not clean
Atmosphere: 2
Food: 2
Service: 2
Michael Galusick
Staff was super friendly and engaging!
Atmosphere: 3
Food: 5
Service: 5
Erick Villanueva
Always enjoy their breakfast in the morning.
Atmosphere: 5
Food: 5
Service: 5
Leonardo Genzon
I really don’t agree with their views and the stores have really taken a dive in recent years but the super star and the southwest chicken sandwich make this place worth it.
Atmosphere: 1
Food: 5
Service: 3
Allen Jenkins
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Junick Unlimited
I must say I had a profoundly disappointing experience tonight at this store.I have served as a manager for over 15 years and I still hold a manager position on both my jobs ! Having also worked in drive-thru operations in my younger days, I simply requested cut fries from Maria, the manager. As I normally don't eat fries at Carl's Jr, I described the picture displayed on the screen. Maria asked me again if I wanted cut fries, and I confirmed, referencing the picture. However, when I received my order, it was plain fries. I politely asked Maria again if I had indeed ordered cut fries. Unfortunately, Maria, as a manager, handled the situation poorly, pointing her finger and yelling at me, despite my being a 47-year-old customer. I felt extremely nervous and upset by this treatment. In my opinion, customers who spend their hard-earned money deserve kindness and respect. Hopefully, Maria will review the video on customer service. I intend to contact corporate, as the situation escalated to the point where I had to call the police after Maria closed the window and refused to provide the rest of my order. As a manager, effective communication skills and customer service are paramount. I hope Maria will never treat another customer as poorly as she treated me. As a loyal customer of many years, I expect a higher standard of service.
Atmosphere: 1
Food: 1
Sean Klingensmith
Lousy service, no napkins and only 2 packets of ketchup after spending $16 and ordering a large fry? Food wasn't that great either, last couple of visits to Carl's Jr has been really disappointing. I had a couple charbroiled chicken sandwiches the other week that weren't very good at all. The food has never cost more and the quality is in the toilet I don't think I'll be eating at Carl's anymore.
Atmosphere: 1
Food: 1
Service: 1
gab a
I went and ordered a $8.50 burger and payed with a 20 bill only to receive $1 back for change. this worker “jose” obviously knew what he was doing with this if i had not brought that up my money would’ve been taken advantage of. thanks alot carls.
Atmosphere: 1
Food: 1
Service: 1
Eddie Lin
No ranch!! Pleeease get ranch for zucchini!! The house sauce especially! Things are running out nothing in inventory
Atmosphere: 5
Food: 5
Service: 5
roger martz
Sofia is fantastic she was so nice. The food here is amazing great place to come eat with family/friends. Food was nice & freah. Really clean environment. Restrooms were clean !
Hamburger small and taste not good. Restroom not clean
Atmosphere: 2
Food: 2
Service: 2
Staff was super friendly and engaging!
Atmosphere: 3
Food: 5
Service: 5
Always enjoy their breakfast in the morning.
Atmosphere: 5
Food: 5
Service: 5
I really don’t agree with their views and the stores have really taken a dive in recent years but the super star and the southwest chicken sandwich make this place worth it.
Atmosphere: 1
Food: 5
Service: 3
Good customer service
Atmosphere: 5
Food: 5
Service: 5
I must say I had a profoundly disappointing experience tonight at this store.I have served as a manager for over 15 years and I still hold a manager position on both my jobs ! Having also worked in drive-thru operations in my younger days, I simply requested cut fries from Maria, the manager. As I normally don't eat fries at Carl's Jr, I described the picture displayed on the screen. Maria asked me again if I wanted cut fries, and I confirmed, referencing the picture. However, when I received my order, it was plain fries. I politely asked Maria again if I had indeed ordered cut fries. Unfortunately, Maria, as a manager, handled the situation poorly, pointing her finger and yelling at me, despite my being a 47-year-old customer. I felt extremely nervous and upset by this treatment. In my opinion, customers who spend their hard-earned money deserve kindness and respect. Hopefully, Maria will review the video on customer service. I intend to contact corporate, as the situation escalated to the point where I had to call the police after Maria closed the window and refused to provide the rest of my order. As a manager, effective communication skills and customer service are paramount. I hope Maria will never treat another customer as poorly as she treated me. As a loyal customer of many years, I expect a higher standard of service.
Atmosphere: 1
Food: 1
Lousy service, no napkins and only 2 packets of ketchup after spending $16 and ordering a large fry? Food wasn't that great either, last couple of visits to Carl's Jr has been really disappointing. I had a couple charbroiled chicken sandwiches the other week that weren't very good at all. The food has never cost more and the quality is in the toilet I don't think I'll be eating at Carl's anymore.
Atmosphere: 1
Food: 1
Service: 1
I went and ordered a $8.50 burger and payed with a 20 bill only to receive $1 back for change. this worker “jose” obviously knew what he was doing with this if i had not brought that up my money would’ve been taken advantage of. thanks alot carls.
Atmosphere: 1
Food: 1
Service: 1
No ranch!! Pleeease get ranch for zucchini!! The house sauce especially! Things are running out nothing in inventory
Atmosphere: 5
Food: 5
Service: 5
Sofia is fantastic she was so nice. The food here is amazing great place to come eat with family/friends. Food was nice & freah. Really clean environment. Restrooms were clean !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sophia was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Great employees keep up the good work. Sophia was an amazing cashier super attentive
Atmosphere: 5
Food: 5
Service: 5
Very nice customer service. Sophia was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Sophia was very kind and was very attentive and offered us to upgrade our meal.
Atmosphere: 5
Food: 5
Service: 5
Sophia gave us wonderful service, excellent attitude,
Atmosphere: 5
Food: 5
Service: 5
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