Chipotle Mexican Grill
4012 W Riverside Dr, Burbank
(818) 561-2004
Recent Reviews
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No parking. Chipotle seems to supply parking for other restaurants in the area.
Not just did they mess up my online order but then put me through and automated system to call in which would not transfer me to a person until I told them the food poisoned me. Then I got transferred and to a full answering machine. Would not recommend anything from this place. Wish I could give negative starts from this experience alone.
Atmosphere: 1
Food: 1
Service: 1
Second time I get undercooked rice. Hard as a rock. Guys. It's rice.
Atmosphere: 3
Food: 1
Service: 3
Food was disgusting toilet was overflowing ice machine was broken pretty much nobody cared. This location is always problems.
Atmosphere: 1
Food: 1
Service: 1
Parking lot is way too small. Doesn’t hire enough workers. Blasts music to create the worst environment. I regret coming here
Atmosphere: 1
Food: 4
Service: 4
My office is only 3 min away and every time I get take away from this location my food is cold. It's a tragedy and I'm sad to say I cant keep coming here. I cant justify paying $20 ice cold carnitas and guac.
Atmosphere: 4
Food: 1
Service: 4
It's really delicious.
Bad service ass the places not clean
Atmosphere: 1
Food: 1
Service: 1
The food is not good, the menu is confusing
Parking: Very few places for the capacity of the property, you will have to wait for a place
Atmosphere: 3
Food: 1
Service: 5
If you wanna be skimped on protein, rice, and beans, then come here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No indication was provided i waited 10 minutes in line to be told "no burritos only bowls and tacos" it's like a cirus 90% of the time I go here. The kids working are always making the burrito super small and rolled poorly. They hire too many kids. It's embarrassing you don't work with the kids to gain actual skill. It's like you just throw them onto the line. I hate coming here honestly.
Game down the worst ran chipotle I've been at. About 8 workers and 4 people waiting for their orders. I had placed one online and was late 20 minutes to pick it up. When I got there they said it would take a while. I said ok. No worries. Thought it was they had to prep new ingredients. After 15 minutes I asked if there was an ingredient cooking that I could sub. They said "it's not that. Just taking a while". Finally after my name was called went to grab it and they didn't hang it to me through the pickup window area. It was weird
Atmosphere: 1
Food: 4
Service: 1
Easily the absolute worst Chipotle location I have ever been to. Always short staffed with a long and extremely slow moving line. The employees don’t seem to care, and have an attitude. They are constantly out of ingredients, such as guacamole, beans, or even a specific meat. The drinks even, are usually not functioning properly. Ive given this place more chances than I would like to admit, and its always the same. Ive walked out on multiple occasions. Totally mismanaged, which is unfortunate. Try another location, or better yet, maybe another place that actually cares about their customers.
Atmosphere: 1
Food: 1
Service: 1
I feel the store is quite under staffed. Put down an online order and wait extra long time. Desk is mostly dirty. I ordered an extra bread even not a bag is given and wrap is hot and I burn my hand ….
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Burrito Bowl
I GOT A BURRITO AND IT WAS SMALL. IT WAS HALF THE SIZE OF A BURRITO I GOT AT ANOTHER CHIPOTLE. THEY SKIMP ON THE PORTIONS AS IF IT COMES OUT THEIR PAY.
Atmosphere: 2
Food: 2
Service: 2
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