My food was as expected and nothing out of the ordinary for a Chipotle. The interior was a bit dirty, not sure if it was a short staffing problem or what. They're open until 10pm daily. Be careful with parking here because it is tight and limited.Parking: Not many spaces, pick times wisely
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Bowl
Stanislav Tabirta
They slow and poor customer service. Very dirty inside and around the food area. Also after staying in line for 15 min, they announce they can’t take cards only cash. Very frustrating and unpleasant experience, would never go back
Atmosphere: 1
Food: 1
Service: 1
Alfonso HFB
What part of "sauce on the side " don't understand4 people on the prep counter, and no one addsS23 the sauce portionThey may need supervision!
Food: 3
Service: 4
david holleb
Great large friendly location. Many other restaurants.nearby. Very clean and very good food. Order ahead and p/u inside or use delivery.Vegetarian options: Beans, veggies, plant based protein.You pick exactly the items you want.Parking: Large lot in front. 2 or 3 Blue handicap spaces.
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito Bowl
Debbie Fogel
Food is pretty consistent. Quite salty meal for my last visit. Prices have stayed pretty fair, but portions are much smaller. Even asking for extra lettuce seemed to be frowned upon. For a quick, healthy(ish) option, this spot is good.
Atmosphere: 4
Food: 4
*Vanessa* TheScorpioMUA
TO THE ANYONE HANDLING ONLINE ORDERS FOR DELIVERY, PLEASE MAKE SURE THE LABELS MATCH THE ORDER!!!!! This is now the 3rd time I had an issue with getting the wrong order from this place…
Service: 1
Allen Zarifian
Please do not order Chipotle online if this is the store that will be making your food. Maybe the experience is different in person, but it seems like this store is trying to recoup profits from their deliveries. You have no way of contacting the store directly or asking for a refund, so it is the perfect opportunity for them to skimp on portions and get rid of the food that workers would be embarrassed to serve in the restaurant. Pretty scummy to have to pay over $80 for 3 people and not even be full. We honestly thought we received the wrong order as the burritos were mislabeled and seemed to be from the kids menu. The chips were burnt and all stuck together or cracked. The workers probably had a good laugh putting together this order. I guess I should be thankful I didn't have bugs in my food like another reviewer posted. Will never order from this Chipotle again.***Edit*** I wish I could leave zero stars because they don't even deserve even one. Owner sends me to Chipotle's website so "they can help". I am then forced to talk to a bot, which then tells me since this was a door dash order, I need to contact Door Dash. Door Dash will do nothing to help and neither will Chipotle. Never ending loop of Door Dash and Chipotle blaming each other, so no one actually helps. Neat little way to avoid decent service.
Atmosphere: 1
Food: 1
Service: 1
Anna Orzechowicz
Every time I order from them when it's like a door dash order they get it wrong and give me really small portions which I know about the portions because I worked at a Chipotle and it was actually one of the best jobs I ever had. It was in Indiana and they paid us 9.75 when everyone else was paying 7.25. I know that in 2024 $20 is the minimum wage for fast food so I hope but also doubt that the Chipotle is paying that much more than minimum wage.I get that restaurants and fast food jobs suck but there's got to be some kind of manager here that is soul sucking. If you come here and there's no one in line it takes them forever to even say hi to you. If there is a line it's slow as hell. When I worked at Chipotle, corporate was watching us from cameras making sure our throughput and mis-en-place was perfect. This place doesn't seem to have that.Also if you love hanging out with cops you should definitely come to this Chipotle because you will get to hang out with cops because there is never not a cop ordering from this Chipotle. Police cars are allowed to park literally anywhere but they decide to park where normal civilians are actually allowed to park.
Atmosphere: 3
Steve Gregory
Parking is a nightmare.Parking: Small lot. When they're busy there's no space and people sit in their cars waiting for a space while blocking everyone else.
I decided to visit this location tonight. Oh and so regret it. I should have went to the Studio City location. Woman with purple hair and facial piercings. Threaten to spit in food. Very bad attitude please stay away from this location. The manager stood there and witnessed it all. Unacceptable. If you want food and good service please stay away from this location. Woman with purple hair and piercing will be rude, slam your food and then threaten to spit in it. Stay away please save yourself.
Atmosphere: 1
Food: 2
Service: 1
Nick Johnson
Portions have been better my last few visits.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Jeffrey Kayne
Food always fresh and delicious ? staff is courteous and
You would expect more of this particular Chipotle due to the location but nope! The food was ok, came here for a quick dinner with my 2 boys and my husband and I was very dissatisfied. I felt rushed and when the person was serving my food, it seemed like he was working at a prison cafeteria he got too much of the sauce in my bowl, for example the corn's water and too much of the water from the shredded meat. I didn't want a soup lol. In addition the place was so dirty, the floor, the tables, everything and it was not even busy. Such a shame that today's workers do not take pride in what they do. It more or less seems like they are forced to be there....
Riley C.
Truly don't know why I even came back here... I have been coming to this chipotle for years and it's never been great but I feel like it's recently taken a huge nose dive.The quality of the food is absolutely awful. The meat in the pans is always oxidized and crusty, they just stir it around before they serve it to make it look "fresh". They seriously skimp on portion sizes when it comes to things like guacamole and other veggies. They also give attitude when you ask for more, I'm paying $4 for the guac at least give me a full spoonful. The worst part is that they NEVER clean the tables. Almost every table inside and out Is covered in sauces and beans from the previous guests who sat there before. Absolutely disgusting.Last thing I'll mention is that the staff always seems to value the conversations they are having behind the line over the customers waiting in line. I can't tell you how many times I've stood there waiting to be greeted while the staff has been joking around.This place needs to shut down. End of story.
Service is alright. Sometimes a bit laggy
Atmosphere: 4
Food: 5
Service: 3
My food was as expected and nothing out of the ordinary for a Chipotle. The interior was a bit dirty, not sure if it was a short staffing problem or what. They're open until 10pm daily. Be careful with parking here because it is tight and limited.Parking: Not many spaces, pick times wisely
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Bowl
They slow and poor customer service. Very dirty inside and around the food area. Also after staying in line for 15 min, they announce they can’t take cards only cash. Very frustrating and unpleasant experience, would never go back
Atmosphere: 1
Food: 1
Service: 1
What part of "sauce on the side " don't understand4 people on the prep counter, and no one addsS23 the sauce portionThey may need supervision!
Food: 3
Service: 4
Great large friendly location. Many other restaurants.nearby. Very clean and very good food. Order ahead and p/u inside or use delivery.Vegetarian options: Beans, veggies, plant based protein.You pick exactly the items you want.Parking: Large lot in front. 2 or 3 Blue handicap spaces.
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito Bowl
Food is pretty consistent. Quite salty meal for my last visit. Prices have stayed pretty fair, but portions are much smaller. Even asking for extra lettuce seemed to be frowned upon. For a quick, healthy(ish) option, this spot is good.
Atmosphere: 4
Food: 4
TO THE ANYONE HANDLING ONLINE ORDERS FOR DELIVERY, PLEASE MAKE SURE THE LABELS MATCH THE ORDER!!!!! This is now the 3rd time I had an issue with getting the wrong order from this place…
Service: 1
Please do not order Chipotle online if this is the store that will be making your food. Maybe the experience is different in person, but it seems like this store is trying to recoup profits from their deliveries. You have no way of contacting the store directly or asking for a refund, so it is the perfect opportunity for them to skimp on portions and get rid of the food that workers would be embarrassed to serve in the restaurant. Pretty scummy to have to pay over $80 for 3 people and not even be full. We honestly thought we received the wrong order as the burritos were mislabeled and seemed to be from the kids menu. The chips were burnt and all stuck together or cracked. The workers probably had a good laugh putting together this order. I guess I should be thankful I didn't have bugs in my food like another reviewer posted. Will never order from this Chipotle again.***Edit*** I wish I could leave zero stars because they don't even deserve even one. Owner sends me to Chipotle's website so "they can help". I am then forced to talk to a bot, which then tells me since this was a door dash order, I need to contact Door Dash. Door Dash will do nothing to help and neither will Chipotle. Never ending loop of Door Dash and Chipotle blaming each other, so no one actually helps. Neat little way to avoid decent service.
Atmosphere: 1
Food: 1
Service: 1
Every time I order from them when it's like a door dash order they get it wrong and give me really small portions which I know about the portions because I worked at a Chipotle and it was actually one of the best jobs I ever had. It was in Indiana and they paid us 9.75 when everyone else was paying 7.25. I know that in 2024 $20 is the minimum wage for fast food so I hope but also doubt that the Chipotle is paying that much more than minimum wage.I get that restaurants and fast food jobs suck but there's got to be some kind of manager here that is soul sucking. If you come here and there's no one in line it takes them forever to even say hi to you. If there is a line it's slow as hell. When I worked at Chipotle, corporate was watching us from cameras making sure our throughput and mis-en-place was perfect. This place doesn't seem to have that.Also if you love hanging out with cops you should definitely come to this Chipotle because you will get to hang out with cops because there is never not a cop ordering from this Chipotle. Police cars are allowed to park literally anywhere but they decide to park where normal civilians are actually allowed to park.
Atmosphere: 3
Parking is a nightmare.Parking: Small lot. When they're busy there's no space and people sit in their cars waiting for a space while blocking everyone else.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Guacamole, Chips, Salad
Restaurantji Recommends
I decided to visit this location tonight. Oh and so regret it. I should have went to the Studio City location. Woman with purple hair and facial piercings. Threaten to spit in food. Very bad attitude please stay away from this location. The manager stood there and witnessed it all. Unacceptable. If you want food and good service please stay away from this location. Woman with purple hair and piercing will be rude, slam your food and then threaten to spit in it. Stay away please save yourself.
Atmosphere: 1
Food: 2
Service: 1
Portions have been better my last few visits.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Food always fresh and delicious ? staff is courteous and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito Bowl, Steak Bowl
You would expect more of this particular Chipotle due to the location but nope! The food was ok, came here for a quick dinner with my 2 boys and my husband and I was very dissatisfied. I felt rushed and when the person was serving my food, it seemed like he was working at a prison cafeteria he got too much of the sauce in my bowl, for example the corn's water and too much of the water from the shredded meat. I didn't want a soup lol. In addition the place was so dirty, the floor, the tables, everything and it was not even busy. Such a shame that today's workers do not take pride in what they do. It more or less seems like they are forced to be there....
Truly don't know why I even came back here... I have been coming to this chipotle for years and it's never been great but I feel like it's recently taken a huge nose dive.The quality of the food is absolutely awful. The meat in the pans is always oxidized and crusty, they just stir it around before they serve it to make it look "fresh". They seriously skimp on portion sizes when it comes to things like guacamole and other veggies. They also give attitude when you ask for more, I'm paying $4 for the guac at least give me a full spoonful. The worst part is that they NEVER clean the tables. Almost every table inside and out Is covered in sauces and beans from the previous guests who sat there before. Absolutely disgusting.Last thing I'll mention is that the staff always seems to value the conversations they are having behind the line over the customers waiting in line. I can't tell you how many times I've stood there waiting to be greeted while the staff has been joking around.This place needs to shut down. End of story.