The vibe here from the employees is always as if they're committing the heaviest duties in the world. This type of negative attitude is always shown by different faces all the time. Something is up with this location. The owners need to look into the way the people are being managed here or something.
Atmosphere: 1
Food: 1
Service: 1
Babysweets Torres
Who ever is at the window a dude is rude af
Atmosphere: 1
Food: 1
Service: 1
JESSE ORTEGA
You HAVE TO ORDER FROM THE touchscreen or NO SERVICE. You know WHERE they can go and WHAT they can do with that!
Atmosphere: 1
Service: 1
Bryna
No public restroom? For a coffee shop to not have a public restroom has got to be illegal
Paul Foley
Ride and unhelpful and unprofessional staff. The drive thru is a disaster. They let me wait in drive thru line for 10 min just to tell me I can't pick the 6 donuts that I wanted and I can only get what they picked. Then I'm stuck in line for another five minutes waiting to get out. To make a Boston person who was raised on Dunkin' Donuts, never want to come back to your business again is a truly remarkable task. The absolute worst Dunkin' Donuts I have ever seen.
Atmosphere: 1
Food: 3
Service: 1
lizzie scissorhands
Worst customer service been here numerous times and my order is never been correct, there is a guy who runs the drive thru and he is the rudest person , I would not recommend coming here waste of money !
Atmosphere: 1
Food: 1
Service: 1
Joe A
Ahh Dunkin helping Krispy kream and Starbucks keep the cost of donuts and coffee almost unaffordable gotta love over priced goodies that have enough sugar to cause diabetes it may be bad for you and cost more then some people make in a hour but damn it if it ain't ridiculously good I don't know what is ....yeah can't tell if it's a good or bad review either...oh well
Atmosphere: 4
Food: 5
Service: 5
Shana Levin
Charge .79 for a cup of water. Just to be clear I had already bought coffee and food so I was not asking for a freebie. I look forward to not supporting this location in the future.
Atmosphere: 1
Food: 3
Service: 2
Chris Shapiro
Locked the doors at 7:50, when they are supposed to be open till 8:00.
Atmosphere: 1
Food: 1
Service: 1
June Martinez
I'm new to dunkin donuts and I had such a great experience at another location. When I came to the burbank location I was so excited to get some breakfast. The girl that helped me was so rude and unwelcoming. She ruined the whole experience I didn't even want my food anymore but i don't like things going to waste. Would definitely not recommend going Saturday morning to avoid encountering this employee.
One of my favorite breakfast stops in the morning.
Atmosphere: 3
Food: 5
Service: 5
Maria C Abrego
They have bad service, they are all serving with angry faces, I don't know what they work for, oh, if they don't like the work
Jacqueline Russell
If you want to wait 40 minutes for the food you didn’t order and it being cold, then this is perfect place for you.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Montoya
Low score is not due to the slow line or because the ordering booth was inattentive. The low score is due to the food having a metallic taste to it, most likely the cooking equipment and ovens were just cleaned and the residue was cooked onto the food. I had three food items and they had the metallic taste to them and right after my stomach started to hurt
Atmosphere: 2
Food: 1
Service: 2
Bella Deme
The employee at the Glenoaks location was on a personal call during work hours and we had to wait in the drive thru in front of the speaker with no one assisting us for about 16 minutes. Mind you we were the only ones in line and the lady on the speaker did not address us until 15 minutes after us waiting. Our order then proceeded to be wrong and the lady gave us a lot of attitude when taking our order. I also asked her multiple questions to which she ignored. That is all!
The vibe here from the employees is always as if they're committing the heaviest duties in the world. This type of negative attitude is always shown by different faces all the time. Something is up with this location. The owners need to look into the way the people are being managed here or something.
Atmosphere: 1
Food: 1
Service: 1
Who ever is at the window a dude is rude af
Atmosphere: 1
Food: 1
Service: 1
You HAVE TO ORDER FROM THE touchscreen or NO SERVICE. You know WHERE they can go and WHAT they can do with that!
Atmosphere: 1
Service: 1
No public restroom? For a coffee shop to not have a public restroom has got to be illegal
Ride and unhelpful and unprofessional staff. The drive thru is a disaster. They let me wait in drive thru line for 10 min just to tell me I can't pick the 6 donuts that I wanted and I can only get what they picked. Then I'm stuck in line for another five minutes waiting to get out. To make a Boston person who was raised on Dunkin' Donuts, never want to come back to your business again is a truly remarkable task. The absolute worst Dunkin' Donuts I have ever seen.
Atmosphere: 1
Food: 3
Service: 1
Worst customer service been here numerous times and my order is never been correct, there is a guy who runs the drive thru and he is the rudest person , I would not recommend coming here waste of money !
Atmosphere: 1
Food: 1
Service: 1
Ahh Dunkin helping Krispy kream and Starbucks keep the cost of donuts and coffee almost unaffordable gotta love over priced goodies that have enough sugar to cause diabetes it may be bad for you and cost more then some people make in a hour but damn it if it ain't ridiculously good I don't know what is ....yeah can't tell if it's a good or bad review either...oh well
Atmosphere: 4
Food: 5
Service: 5
Charge .79 for a cup of water. Just to be clear I had already bought coffee and food so I was not asking for a freebie. I look forward to not supporting this location in the future.
Atmosphere: 1
Food: 3
Service: 2
Locked the doors at 7:50, when they are supposed to be open till 8:00.
Atmosphere: 1
Food: 1
Service: 1
I'm new to dunkin donuts and I had such a great experience at another location. When I came to the burbank location I was so excited to get some breakfast. The girl that helped me was so rude and unwelcoming. She ruined the whole experience I didn't even want my food anymore but i don't like things going to waste. Would definitely not recommend going Saturday morning to avoid encountering this employee.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
One of my favorite breakfast stops in the morning.
Atmosphere: 3
Food: 5
Service: 5
They have bad service, they are all serving with angry faces, I don't know what they work for, oh, if they don't like the work
If you want to wait 40 minutes for the food you didn’t order and it being cold, then this is perfect place for you.
Atmosphere: 1
Food: 1
Service: 1
Low score is not due to the slow line or because the ordering booth was inattentive. The low score is due to the food having a metallic taste to it, most likely the cooking equipment and ovens were just cleaned and the residue was cooked onto the food. I had three food items and they had the metallic taste to them and right after my stomach started to hurt
Atmosphere: 2
Food: 1
Service: 2
The employee at the Glenoaks location was on a personal call during work hours and we had to wait in the drive thru in front of the speaker with no one assisting us for about 16 minutes. Mind you we were the only ones in line and the lady on the speaker did not address us until 15 minutes after us waiting. Our order then proceeded to be wrong and the lady gave us a lot of attitude when taking our order. I also asked her multiple questions to which she ignored. That is all!
Atmosphere: 1
Food: 1
Service: 1
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